I order cases of MAMO but only received 6 out of the 10. The difference was suppose to be refunded to me back in Aug. It is now Oct and I have not received my refund. I would email them every week and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Quick Delivery and Fair Prices Easy-to-navigate website that has most new cards. I ordered and got exactly what I expected and more! I was building Rescue-ace and got a free Starlight Quick Attacke... Leggi di più
Placed order on 01/21, order has been on “Shipment information received” since 02/02 after I reached out and they said order would ship out. UPDATE: Store reached out and went above and beyond to... Leggi di più
L'azienda ha risposto
I have used Tierzero many, many times throughout the years. As a collector, player and re-seller they have always done a fantastic job of quick dispatch, quick delivery and great prices. I have never... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Trading Cards, Board Games, Accessories and everything in between. We take pride in offering the latest products, the best prices and most importantly, outstanding customer satisfaction.
Informazioni di contatto
Horizon House, SG76NG, Baldock, Regno Unito
- sales@tierzerogames.com
- tierzerogames.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 93% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Amazing site!
Amazing site for all trading card games.
Customer support is very responsive and helpful.
Must visit for international customers!
Loyal customer of 10 years
I have dealt with Tier Zero Games for over ten years. I started back at Nats in Birmingham, and Ollie, sorted everything out I needed for the event and a bit of bling on the side. Consistently, they have delivered and I would recommend them. Thank you for what you do. I shall continue to buy from them!
Shaun WIlbraham
Inaccurate order
I got sent out a Weiss, Lightsworn archfiend instead of my second Veidos the Eruption Dragon that I ordered. I also got a 4th awakening of Veidos which i didn't order.

Risposta di Tier Zero Games
Todo está bien lo que falta es más producto más stock…
Todo está bien lo que falta es más resurtido más producto, por lo demás la página está bien

Risposta di Tier Zero Games
Great experience so far as an international buyer
The communication is good, the only "complain" and it's not even a valid one, there can be mistakes in our orders due to the similarity in the names of the cards; when that happens, the customer service is top tier.
I have received no updates on my order…
I have received no updates on my order in over a week.

Risposta di Tier Zero Games
Poor service
What went wrong i placed a pre order for a deck core to realise date 4th December so in theory should arrived friday or Saturday 24 hours deilvery.
No instead dispatched wensday wait for 5 days and still hasn't arrived ive been lied to and let down im switching who I trust getting deck cores from

Risposta di Tier Zero Games
Great service
Easy to order and quick delivery. Only place to have stock of what I wanted.
Great price and shipped and arrived…
Great price and shipped and arrived quickly
Extremely Poor Communication and Follow-Through
I rarely leave negative reviews, but my experience with TierZero Games has been genuinely frustrating. After placing an order, I encountered repeated issues with shipping, tracking, and communication. Despite being told my order would be reshipped via DHL Express and that a partial refund would be issued to reflect updated card values, I had to chase multiple times for any confirmation or follow-up.
The tracking information was only shared after several emails, and as of writing this, I still haven’t received the promised refund. Every step of this process felt like pulling teeth — I was constantly left in the dark and had to initiate contact just to get basic updates.
I understand things can go wrong, but the lack of transparency and accountability here turned what should have been a simple transaction into a drawn-out ordeal. I won’t be ordering again, and I’d caution others to be wary of the customer service experience.

Risposta di Tier Zero Games
Very slow and bad customer service
Will not refund when cancelling an order. Customer service is hard to get in touch with, takes multiple emails to get any response. Continuing to hold money for a very long time with terrible excuses. Weeks have gone by and I still have no product and no refund. Can not recommend
Always a great experience
Always a great experience, they are always fast and efficient. Great working with them
Good store!!!!
Excellent as always
Excellent as always. Arrived quicker than I ever expected. Will always choose Tier Zero for my orders
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