Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I order cases of MAMO but only received 6 out of the 10. The difference was suppose to be refunded to me back in Aug. It is now Oct and I have not received my refund. I would email them every week and... Leggi di più

Valutata 5 stelle su 5

Quick Delivery and Fair Prices Easy-to-navigate website that has most new cards. I ordered and got exactly what I expected and more! I was building Rescue-ace and got a free Starlight Quick Attacke... Leggi di più

Valutata 5 stelle su 5

Placed order on 01/21, order has been on “Shipment information received” since 02/02 after I reached out and they said order would ship out. UPDATE: Store reached out and went above and beyond to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Tierzero many, many times throughout the years. As a collector, player and re-seller they have always done a fantastic job of quick dispatch, quick delivery and great prices. I have never... Leggi di più

Dettagli dell'azienda

  1. Negozio di compravendita di figurine

Scritti dall'azienda

Trading Cards, Board Games, Accessories and everything in between. We take pride in offering the latest products, the best prices and most importantly, outstanding customer satisfaction.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

120 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 93% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(120)

50 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Customer communication needs improving

Item did arrive eventually (9x days after purchase), but there was no communication from customer service that there was an issue.

Trying to reach customer service was quite frustrating. I had no success using the contact form on their website. Their contact number which I tried during their normal working hours kept saying that nobody was available. Eventually somebody responded via email in response to the live chat from their website (which again told me nobody was available).

This company needs to work on their customer communication and notify them when there are issues with an order.

28 luglio 2025
Valutata 5 stelle su 5

Another great experience

Once again, very happy with my purchase. Quick to communicate and answer all the questions I had. Will definitely be purchasing from this business again in the future.

1 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

This shop is a scam

This shop is a scam, seller blocked me

21 giugno 2025
Non scritta su invito
Logo di Tier Zero Games

Risposta di Tier Zero Games

Hello,
Please do send us an email or provide order information in the request I have sent you so I can look into this for you

Valutata 1 stelle su 5

Scam shop

Scam shop

They didn't send me any cards like I ordered, the status was wrong and it was blocked.

10 giugno 2025
Non scritta su invito
Logo di Tier Zero Games

Risposta di Tier Zero Games

Hi Firat, I assume this is the same as when we “blocked” you last year, I apologise for whatever experience it was that has left you spamming us with negative reviews still over a year later but as you will not provide any information regarding your purchase when asked I can’t be specific or email you directly.

Valutata 1 stelle su 5

Appalling customer service

I usually order from tier zero games a lot and each time I've had 0 issues. However this time around for my Order #70976 and Order #70938, royal mail delivered to this to the wrong address. I contacted tierzerogames and they emailed me back immediately asking for confirmation of address and to contact royal mail. However, royal mail states to contact the sender? So they said they will raise a case with royal mail. I emailed back asking for a refund as royal mail clearly delivered this to the wrong address and I sent confirmation of the photo of the door they posted it to and in comparison a photo of my door to show the difference. However tierzerogames have not stopped responding as soon as I asked for a refund. Update, they did respond stating cannot refund till they have confirmation from royal mail. I have sent proof they've delivered to the wrong address and they still won't refund me. Appalling customer service from tierzerogames which is a shame. This is the 1st time this has happened as I've ordered so many times from them and thought their customer service might be better than this. I've never had to contact them before but now I'm glad I never had to and i hope I never will again.

Update: tierzerogames have finally decided to refund me but now have said they will not be fulfilling order to this address again? Disgusting. Not that id like to order from here again with this service they've provided.

6 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended

Highly recommended, items arrive quick and well packaged. Also has great customer support so they get back to you very quickly if there's anything wrong.

31 marzo 2025

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