Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

Crap company, no le way to give refunds for unforeseen circumstances. Won't refund or re-enstate cancelled tickets. Took £120 of my money when found out I was going to have operations. When my consult... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Huge thanks to Sophie for such amazing and sensitive call handling when booking tickets today. So kind and very efficient. Could not ask for more.

Valutata 5 stelle su 5

I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Leggi di più

Valutata 5 stelle su 5

I chose to book my ticket by phone today (Friday 15th May) at about 4.45pm. The gentleman who responded promptly couldn't have been more helpful as I had some issues putting card details in and then l... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di biglietti per eventi

Scritti dall'azienda

With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

852 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 38% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I called to book accessibility tickets…

I called to book accessibility tickets for an upcoming event. The call was answered quickly and professionally. The young man did everything to make the process easy. He quickly booked excellent seats. It ws a pleasure to deal with him. I asked him to send me the survey so that I could provide feedback.

4 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

It isnt a review about a show ive seen

It isnt a review about a show ive seen, it is about the refund service 3rd party, who ticket quarter chooses to partner up with!
I wouldn't recommend the refund option with secure my booking, as you have to have a doctors note, dealth certificate etc. It is very hard to get a refund.
You cant get a refund if you are just feeling unwell, unless you see a doctor and get a document. And how hard is it to see gps now (especially at Christmas time). Plus you dont have to see a doctor for just feeling unwell, such as bugs.
Ridiculous! Con.

23 dicembre 2025
Non scritta su invito
Logo di TicketQuarter

Risposta di TicketQuarter

Good Afternoon Kayley,

Thank you for your feedback.

Please note, Secure my Booking is a 3rd party and is not operated by Ticket Quarter. We are sorry to hear you were unable to attend the event and hope to see you back soon.

Kind Regards,
Customer Service Team

Valutata 1 stelle su 5

Beware buying tickets for just a photo opportunity

Bought tickets to a celebrity photo opportunity at Comic Con Liverpool where you has to buy tickets to the event as well. Celebrity photo opportunity cancelled and refunded but not the tickets to the event itself - what a scam!!!

16 novembre 2025
Non scritta su invito
Logo di TicketQuarter

Risposta di TicketQuarter

Good Afternoon Jeff,

We are sorry to hear your guest was not available to attend. Please note, as a 3rd party ticketing provider, all policies regarding refunds and exchanges are outlined by the event promoter. For this event, as the guest is an additional experience to the event itself, we are unable to refund entry tickets. Entry tickets allow access to the event including all prop builds, traders halls and many panels.

Kind Regards,
Customer Service Team

Valutata 5 stelle su 5

Excellent customer

I contacted customer service as I was unsure if I had purchased tickets for the Stereophonics in Liverpool on the 16/12/25.
Customer service replied to me within an hour to let me know if had and resent me the confirmation email.
Fab service and it put my mind at ease so Thank You.
Definitely a 10/10 👌👌

28 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Perfect, prompt service

I contacted customer services at ticketquarter as I had booked the wrong date for a concert in Liverpool. My enquiry was responded to quickly and very efficiently, my new tickets have been issued to me.
Thank you very much Ticketquarter, great service.

25 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I have used Ticketquarter a number of…

I have used Ticketquarter a number of times over recent years to purchase comic con tickets and quest experiences. Most recently for Liverpool comic con 2025. Whilst ordering tickets online through the ticketquarter website is relatively straight forward, sometimes it is nice and reassuring to speak with a real person to ensure that the purchase goes through without any mistakes, and gives you the opportunity to ask those little questions that you might have. Today I rang ticketquarter and could not have asked for a more helpful and receptive response to my enquiry. Thank you ticketquarter for your ongoing service and support and especially to the telephone staff who have always in my experience been so polite and helpful.

14 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Extremely happy

Extremely happy with the help I was given. I had to swap a ticket to another day. And they did very quickly and asked if I needed anymore help. Very helpful.

13 novembre 2025
Non scritta su invito
Valutata 4 stelle su 5

Had to chase, but all good

Ordered tickets. Confirmation said if the E-tickets don’t arrive 7 days before the event, get in touch. I forgot until two days before, but once I sent the email they got back to me with my tickets within hours, so can’t fault the customer service.

31 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Français à Liverpool

Nous sommes Français et nous venons à la comiccon de liverpool, nous avons eu des questions et besoin de changer des tickets suite à l'annulation d'une actrice, tout à été fait rapidement. Service très réactif !

19 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Legends!

I emailed this company with a question and within 10 minutes on a Saturday night I had a response. They dealt with my query so quick and gave me the outcome I was hoping for. Amazing customer service 👏

25 ottobre 2025
Non scritta su invito
Valutata 3 stelle su 5

Good day

Good day
I’m still awaiting someone to contact me I received a complaint inquiry number and nothing since . I still want to know HAVE I GOT TICKETS Any asidstance grateful if pkease .

20 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Ticket query

Had a query regarding tickets for a show not yet received. Reply was
extremely quick within 1 hour fully updated and reassuring information

Excellent customer service

21 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fabulous support from Ellis - thank you!

I contacted customer service with a query about an event I had coming up this Saturday and I had the pleasure of speaking to a member of your staff called Ellis, who was responsive, proactive and supportive the whole way through. Tremendously grateful for his support and I am now really looking forward to the event!

21 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

Warning - late ticket release

Please be warned using this company. They hold back your tickets release until the last minute to stop you having access to them to release them to other customers should you be unable to make the event. E.g. like ticketmaster do.

11 ottobre 2025
Non scritta su invito

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