Easy to order. Took about 10 days to arrive. Love the Brilliant Eye Brightener! Online support is so helpful ☺️
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I chatted about a reorder of mascara that seemed thick and clumpy. The first tube if liquid lash extension was amazing. I have had this tube a while as i searched different brands but wasnt satisf... Leggi di più
L'azienda ha risposto
I have been using the mascara for over 3 years and loved it until my last order . I am not sure what happened or if they changed their formula but I no longer get the length or fullness that I have i... Leggi di più
In response to previous review. I called the phone number today and the girl I spoke to was very helpful and resolved the problem and fixed my account. It was a big misunderstanding and Usps never fou... Leggi di più
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Scritti dall'azienda
Thrive Causemetics offers luxury high-performance cosmetics. For every product purchased, we donate to help a woman thrive.
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192 recensioni
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Ha risposto al 65% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
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Almost
I almost purchased products from Thrive until I read the negative comments. The one that solidified it for me was that this is a Left company using men to put on Thrive makeup in their marketing ads. I also read where they have told customers that if they don't like this push to shop elsewhere. I don't understand why companies are doing this. I really wanted to try their products as a woman but I just cannot contribute to their cause. Their response to me below is the very reason why I cannot support them.
21 luglio 2023
Non scritta su invito
Risposta di Thrive Causemetics
Hello there,
We are sorry that you feel like you cannot support our brand based on the fact that we use male models to demonstrate our products. Here at Thrive Causemetics, we believe that makeup is an incredible tool for creativity and self-expression and anyone should be able to participate. Inclusivity is a part of our DNA.
Have a nice day.
Thrives giving partners
Thrives giving partners only donates to the larger non for profit. We have tried for 5 years always getting turned down as we are a smaller non for profit. Not sure why they waste our time when they give to the same people.
13 luglio 2023
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Risposta di Thrive Causemetics
Hi Karen! We truly appreciate your interest in being a part of our Giving Mission and want to thank you for your feedback. We apologize for your experience would be happy to provide additional information!
We are excited to share that we have had the pleasure of partnering with nearly 600 organizations, large and small, across the country. Although we have loved having the opportunity to work with some of the same incredible organizations, we are always partnering with new organizations as well!
We appreciate your feedback again and if you have any other questions or concerns, please feel free to reach out to us via email or call our number listed on our website!
Long time customer
Long time customer. I’ve always been pleased but not anymore. My order has been over a week late and going between two ups facilities in a different state. I will no longer use this company.
11 luglio 2023
Non scritta su invito
Risposta di Thrive Causemetics
Hi Kim,
Thank you for sharing this review with us! We are SO sorry to hear that this was your experience. We always do our very best to ensure that our customers get their products in a timely manner, but we missed the mark this time. We definitely want to make this right, so please reach out to our customer service department: help@thrivecausemetics.com.
We hope to hear from you soon and have an opportunity to rectify this situation.
New Formula Doesn't Compare!
I have loved Thrive Cosmetics' Defying Gravity line for years. What I loved about the DG Transforming Moisturizer was the beautiful silky texture of the lotion, light golden color and the pleasant citrus smell. The website states that the replacement product or equivalent now is the DG Deep Hydration Moisturizer. Unfortunately, the new rebranded formula is NOT comparable to the old formula. It is thicker, a white opaque cream, a completely different texture and lacks the pleasant aroma that drew me to the old formula. I'm a label reader and it SEEMS the new product is pretty close in ingredients; however, these are two completely different products speaking from a customer's perspective. I cannot express enough how disappointed I am in the company for changing the previously flawless formula. I will not continue buying the new products. I can only hope the company gets enough feedback that they change back to the old formula.
19 giugno 2023
Non scritta su invito
Risposta di Thrive Causemetics
Hi there! Thank you so much for your honest feedback! We are sorry to hear you did not enjoy reformulation for the Defying Gravity Deep Hydration Moisturizer. We will certainly pass your concerns along to our Product Development team. In the meantime, you're welcoem to process a return or exchange within 60 days of purchase since you were unhappy with the product. Please visit our website and you'll see the option to return at the bottom of the homepage. If you need any additional assistance, our Customer Service team is happy to help!
Having spent a fortune on expensive…
Having spent a fortune on expensive skincare and makeup for over 30 years, I am thrilled with all my purchases from Thrive. My favorites are the mascara, the pressed powder and the eye cream ( which is the best I’ve ever used- immediately took a decade off the appearance of my undereye area) . Can’t wait to try other products from the skincare line.
25 giugno 2023
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Risposta di Thrive Causemetics
Hi Ceryl! Thank you SO much for sharing your thoughts on your new Thrive Causemetics and Bigger Than Beauty Skincare purchases. It is marvelous that you've been enjoying them so far! We are so grateful to have you in our Thrive Causemetics Community.
I ordered the Infinity Waterproof…
I ordered the Infinity Waterproof Eyeliner for the first time to see if it really performs as well as the ads indicate. And it does. It lasts really well, goes on smoothly, much better than the ones I usually use. Also I made an error in my order and customer service dealt with it promptly and with no hassles. Very good experience all in all.
14 giugno 2023
Non scritta su invito
Risposta di Thrive Causemetics
Woo hoo! This is incredible feedback, Julie. Thank you so much for giving our Infinity Waterproof Eyeliner a try! We love being a part of your makeup routine. :)
I have used their products and was…
I have used their products and was satisfied. Ordered new products. Never came. I reached out - and they tell you they will reply in 24 houses. It took more than 48. They offered to reship - which was fine - but when I confirmed all information - they miraculously ran out of the product. A SCAM. Buy another product.
12 giugno 2023
Non scritta su invito
Risposta di Thrive Causemetics
Hi Deena,
We are so sorry to hear that this was your experience while shopping at Thrive Causemetics. We totally understand how frustrating that would be, and we sincerely apologize.
We always do our best to reply within 24 hours but it looks like we missed the mark this time.
We would like to assure you that Thrive Causemetics is not a scam, and we will always make the moment right.
I don’t understand the negative…
I don’t understand the negative reviews. I was thrilled with my eyeliner and mascara. NO MORE RACOON EYES!! Best products I’ve used in a while and worth every penny.
28 maggio 2023
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I ordered the eyebrow pencil and lip…
I ordered the eyebrow pencil and lip gloss. Love them both.
30 maggio 2023
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YSL Rouge Volupte Shine Lipstick in Corail Dolman 0.15 oz
I've been using the REFOXY Beauty Liquid Lipstick for a few weeks now and I'm really impressed. The formula is so smooth and creamy, and it doesn't dry out my lips like some other liquid lipsticks. The color is also gorgeous and lasts for hours.
23 maggio 2023
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Actual Customer
I’ve tried their foundation, coverup, mascara and lip products. All have been high quality.
Looks like folks are trying to punish Thrive for including men in their ads. I guess these haters don’t’ remember guys wearing makeup in the 70s and 80s? Get a life!
13 maggio 2023
Non scritta su invito
Risposta di Thrive Causemetics
Hi Kimberly! We're so happy you've been enjoying all of your Thrive Causemetics products! Thank you for all the continued love and support in our mission to be Bigger Than Beauty!
I won't support woke liberal crazy…
I won't support woke liberal crazy people who use men putting on makeup in their marketing campaigns, they even posted a man on FB for Mother's Day! We know it's liberal propaganda and a depopulation plan, who wants to mate with some freak who doesn't know what gender he wants to be, and Thrive is alienating women to follow this disturbing agenda. I returned my recent purchase after they told everyone on facebook who was upset to kick rocks! They accuse of being bigots, but really, we just want to be celebrated for being women, not homogenized into queer, sexless freaks. Get woke, go broke! You keep saying you're going to delete comments, are you so dumb to think you actually have control over this website??
5 maggio 2023
Non scritta su invito
Risposta di Thrive Causemetics
Hi TS. Kindness and support are the core of who we are at Thrive Causemetics and Bigger Than Beauty Skincare. We champion people of all genders, ages and ethnicities expressing their individuality and creativity through makeup, and self-care through skincare. Offensive comments against anyone in our content based on age, ethnicity or gender expressing themselves have no place here, and will be deleted. Diversity, self-expression and health are something we celebrate, and we expect that everyone who engages with our posts treat one another with respect and inclusion.
Mascara
I have been using thrive mascara for some time and always loved it however my last order sucks was wondering if maybe there was a change with the brush it just doesn't apply right actually it makes my lashes look short and stubby
7 maggio 2023
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Risposta di Thrive Causemetics
Hi there! We are so sorry to hear you are not having the same high quality experience with the Liquid Lash Extensions Mascara! We know how frustrating that can be and we can assure you we have not changed the formula or brush. It's the same formula you know and love! That said, we would love to resolve this for you. Please reach out to our customer service team by emailing help@thrivecausemetics.com. We will look into your concern and take care of you right away!
If I could Thrive zero stars I would
If I could Thrive zero stars I would. Their lip products are awful. Dry and chalky.
1 maggio 2023
Non scritta su invito
Risposta di Thrive Causemetics
Hi Juliet! We're so sorry to hear about your experience with our lip products. We do take your feedback seriously to see how we can continuously improve the quality of our products and your customer satisfaction! We're happy to share that we do plan to have more new product launches in the future that will include a new lip collection! We'll take your feedback into consideration as we prepare to expand our lip products. Please know that you can always return for a FULL refund within 60-days of your purchase if you are unhappy in any way. Let us know if you have any other feedback, concerns, or questions - we're here to listen!
i wamt to order product but they…
i wamt to order product but they cancelled my order again and again
16 aprile 2023
Non scritta su invito
Risposta di Thrive Causemetics
Hi Muhammad! We apologize that your orders have not been able to be processed. There could be a number of factors for this reason. Our system picks up on a number of different patterns related to order history and can stop orders from processing. We usually contact you via email if there are any issues with your order. If you would like to know more, please feel free to reach out to us at help@thrivecausemetics.com and we're happy to go over your order details with you!
This company went woke & is having MEN…
This company went woke & is having MEN put on makeup for their marketing. Talk about a slap in the face to women. DO NOT BUY THEIR PRODUCTS. They clearly don't respect or value real biological females. And then they block you/delete your comments. They can have free speech, but we cant apparently. Welcome to clown world 2023.
16 aprile 2023
Non scritta su invito
Risposta di Thrive Causemetics
Hi Stephani. Kindness and support are the core of who we are at Thrive Causemetics and Bigger Than Beauty Skincare. We champion people of all genders, ages and ethnicities expressing their individuality and creativity through makeup, and self-care through skincare. Offensive comments against anyone in our content based on age, ethnicity or gender expressing themselves have no place here, and will be deleted. Diversity, self-expression and health are something we celebrate, and we expect that everyone who engages with our posts treat one another with respect and inclusion.
Risposta di Thrive Causemetics
Hi Barbar. We're so sorry to hear about this experience. If orders are canceled, it is likely due to our system picking up on a number of different patterns related to order history and can stop orders from processing. Canceled orders are automatically refunded in full. If you still have not received your refund yet, please contact us right away at help@thrivecausemetics.com so we can make sure you are taken care of!
I ordered my first order on 04/13/2023…
I ordered my first order on 04/13/2023 and purchased 2 hydrating tint balms. It offered lip balm treatment and when I clicked on decline this offer it added it on and I had no way to remove it. I spent $20 extra that I did not plan on spending. I am not happy. I don't want the lip treatment. I only want the 2 tints and a refund for the extra $20.
13 aprile 2023
Non scritta su invito
Risposta di Thrive Causemetics
Hi Linda! We're so sorry to hear that the Liquid Balm Lip Treatment was added to your order when it was not intended to be added! We would love to make sure you are refunded for the Liquid Balm Lip Treatment. If you have not received your refund yet, please contact us at help@thrivecausemetics.com so we can make sure you are taken care of right away!
I purchased Thrive eye shadow pencil
I purchased Thrive eye shadow pencil, a liner , and falsie mascara. What a waiste of my hard earned money.
The black liner is not well pigmented and black is a deep gray. The eyeshadow pencil is OK. I could have got the same quality and color at Walmart
.what concernes me is the mascara. Both if my eyes have sowlen after using this flakey . I have used Benefits brand for years, but have received samples with the purchase of different foundations and none have given me any type of reaction. I am not one to have breakout of any kind.. Thrive mascara has caused swelling and blurred vision in both eyes. I am trying to see if the swelling will go down as an emergency outpatient visit will cost me $500.00
Thrive you have to do better..
I tossed my money into the trash and I am not pleased at all.
24 marzo 2023
Non scritta su invito
Risposta di Thrive Causemetics
Hello Deborah. Thank you for taking the time to share your review with us. We are SO incredibly sorry to hear about the reaction you experienced while using the Liquid Lash Extensions Mascara. What you've described sounds very uncomfortable, and we sincerely apologize.
We would love to be able to provide you with a full refund for your purchase. May you please give us a call @ (888) 804-4318, and one of our Beauty Advisors will assist you ASAP.
I purchased wo eyeshadow sticks which…
I purchased two eyeshadow sticks which cost me eighty dollars.
Just don't... absolutely not worth the hype
13 ottobre 2022
Non scritta su invito
Risposta di Thrive Causemetics
Hi Jennifer! We're so sorry to hear about this experience! The Infinity Waterproof Eyeshadow Sticks are $26 each and the Brilliant Eye Brighteners are $25 each. Orders over $35 receive free standard shipping. If your order was not adding up correctly or you feel you were overcharged, please reach out to us at help@thrivecausemetics.com. We would love to make this right for you! If you are not happy with your purchase, we also offer FULL refunds within 60-days of your purchase!
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