I wanted to speak to someone regarding not able to get the Statements Beautiful Choice darkest brunnette is this going to be discontinued all together would like to find a similar style similar p... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The wig I bought is just as awesome as the first one I purchased years ago. Same excellent quality and quick response and delivery. The price increased but the quality was excellent.
Orders are shipped out quickly when request received. Reliable company and the price range doesn’t break the bank. I usually order from the Statement Collection. Good quality at reasonable prices.
Ordering was straight forward it went smoothly. Delivery was timely. Product is high quality.
Dettagli dell'azienda
Scritti dall'azienda
At The Wig Company, we're passionate about helping people look and feel their best. Whether you're shopping due to hair loss, medical hair loss, or simply looking for a new style, we're here to make finding the right hair solution easier. We offer a curated selection of high-quality wigs, toppers, hairpieces, and hair extensions from many of the industry's most trusted brands. Our goal is to provide an exceptional shopping experience backed by knowledgeable support, educational resources, and outstanding customer service. We know that choosing alternative hair can be a personal journey, and our team is committed to providing honest guidance before, during, and after your purchase. From product questions to care tips, we're here to help every step of the way. Your feedback is incredibly important to us. We appreciate every Trustpilot review because it helps us improve and gives future customers confidence when choosing The Wig Company. Thank you for taking the time to share your experience—we're grateful for the opportunity to serve you.
Informazioni di contatto
5055 Keller Springs Rd, Suite 300, 75001, Dallas, Stati Uniti
- (800) 245-6288
- clientcare@twcwigs.com
- thewigcompany.com
4,2
Molto buono
63 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Wigs are made well.
Wigs are made well.
Company provides good sales prices.
Company keeps me informed regarding deliveries.
8 settembre 2026
BUYER BEWARE
I ordered wig at the beginning of December 2024 and returned it on December 27,2024. In February 2025 I was finally issued a refund. The original price for the wig was $116 and I only received a refund of $67.90. Please be aware that this company is horrible! Do research on reviews on Trust Pilot, Pissed Cusomer, Yelp etc to get the ACTUAL reviews for this company. As far as I am concerned I was basically scammed.
13 febbraio 2025
Non scritta su invito
Risposta di The Wig Company
We’re very sorry to hear about your experience and understand your frustration, especially regarding the delay and the difference between the original purchase price and the refund you received.
Since the time of your purchase and return, our company has come under new ownership, and we have made significant changes to improve our customer service, return process, and overall customer experience. We take feedback like yours seriously and are committed to doing better.
We would appreciate the opportunity to review the details of your original order and refund to better understand what occurred. Please contact our Client Care Team with your order information so we can look into this further.
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