I wanted to speak to someone regarding not able to get the Statements Beautiful Choice darkest brunnette is this going to be discontinued all together would like to find a similar style similar p... Leggi di più
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The wig I bought is just as awesome as the first one I purchased years ago. Same excellent quality and quick response and delivery. The price increased but the quality was excellent.
Orders are shipped out quickly when request received. Reliable company and the price range doesn’t break the bank. I usually order from the Statement Collection. Good quality at reasonable prices.
Ordering was straight forward it went smoothly. Delivery was timely. Product is high quality.
Dettagli dell'azienda
Scritti dall'azienda
At The Wig Company, we're passionate about helping people look and feel their best. Whether you're shopping due to hair loss, medical hair loss, or simply looking for a new style, we're here to make finding the right hair solution easier. We offer a curated selection of high-quality wigs, toppers, hairpieces, and hair extensions from many of the industry's most trusted brands. Our goal is to provide an exceptional shopping experience backed by knowledgeable support, educational resources, and outstanding customer service. We know that choosing alternative hair can be a personal journey, and our team is committed to providing honest guidance before, during, and after your purchase. From product questions to care tips, we're here to help every step of the way. Your feedback is incredibly important to us. We appreciate every Trustpilot review because it helps us improve and gives future customers confidence when choosing The Wig Company. Thank you for taking the time to share your experience—we're grateful for the opportunity to serve you.
Informazioni di contatto
5055 Keller Springs Rd, Suite 300, 75001, Dallas, Stati Uniti
- (800) 245-6288
- clientcare@twcwigs.com
- thewigcompany.com
4,2
Molto buono
63 recensioni
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Risposta di The Wig Company
We’re sorry for the confusion. Free shipping is available on qualifying orders over $49.99; however, it is **not automatically applied**. The free shipping option must be selected during checkout. If a paid shipping method is selected instead, the applicable shipping charge will be added to the order.
They were very helpful finding a color…
They were very helpful finding a color that I need. They were very nice and friendy.
11 settembre 2026
Received my wig very quickly
Received my wig very quickly, and it was good quality, I am very pleased with it.
15 settembre 2026
I got the Sydney wig which looks great but…
I got the Sydney wig which looks great in the picture. But unfortunately it looked terrible on me and I was not able to return it because it was a final sale.
19 settembre 2026
Risposta di The Wig Company
Aflee,
We’re sorry to hear the Sydney didn’t work out for you. We understand that a style can look and fit differently once tried on. Unfortunately, items marked as Final Sale are not eligible for return or refund, as noted on the product page prior to purchase. We appreciate your feedback and hope you’re able to find a style that is a better fit for you.
Colors and sizes of wigs wanted are not…
Colors and sizes of wigs wanted are not available
25 settembre 2026
Risposta di The Wig Company
Mary,
Thank you for your feedback. We understand how frustrating it can be when the colors and sizes you’re looking for are unavailable. Availability can vary by style, color, and size, and we’re sorry we didn’t have the options you wanted. We appreciate you shopping with us and hope to have more choices available for you in the future.
These wigs are my favorite
These wigs are my favorite. Order often. Always beautiful and get so many compliments. Love your sales so I can order several
25 settembre 2026
You sent me what I ordered
You sent me what I ordered. I love the synthetic hair, Sensation Wig #12 color, medium head size. I ordered 2 this time and they’re exactly what I ordered in every way, I really appreciate that. You keep sending people what they ordered and you should have great success with your company. I bought these for my wife and I really like the way they fit her and look on her.
Thank you 🇺🇸🇺🇸🇺🇸
Sincerely,
10 settembre 2026
Delivered and Perfect Fit
The wig was shipped/delivered when promised. The fit is perfect!
8 settembre 2026
Product is lgood quality
Product was delivered on time. The quality was good. The only reason I gave a 4 star review was the color. Darker than i thought
8 settembre 2026
Friendly, Helpful Customer Svc Rep
It was a delight give my order to a friendly, happy person. I had difficulty navigating the site so called for assistance. How nice to know such help is available. Thank you.
21 settembre 2026
Risposta di The Wig Company
Richard,
We are sorry to hear that you were disappointed with the shipping cost. We offer several shipping options at checkout, including free standard shipping on qualifying orders. We appreciate your feedback and will be sure to share it with our team.
I wasn’t able to update my shipping…
I wasn’t able to update my shipping address, so I sent you an email. So please update before shipping to my old address.
16 settembre 2026
Risposta di The Wig Company
Lucille,
We’re sorry for the concern regarding your shipping address. We have reached out to you directly regarding this issue and provided additional information about your order. Please refer to our direct communication for further details.
I LIKE IT THAT TWC INFOMRS WHEN…
I LIKE IT THAT TWC INFOMRS WHEN PRODUCTS WILL BE COMING. HELPFUL TO WATCH FOR DELIVERIES. ONE THING I DON'T LIKE IS IF A WIG IS BEING DISCONTINUE YOU CAN'T SEND IT BACK. I ORDERED THREE WIGS SEVERAL MONTHS AGO AND WAS SENT THE WRONG SIZE BY THE COMPANY. I WAS NOT ABLE TO SEND THEM BACK FOR THE CORRECT SIZE. I AM STUCK WITH 3 WIGS I CAN'T WEAR.
8 settembre 2026
The wig fit great was delivered in a…
The wig fit great was delivered in a good period of time
8 settembre 2026
I have been a fan of The Flirt number 1 wig for over 30 years
I have been a fan of The wig
The Wig Co has been my only go to for at least 30 years. I loved Flirt and always ordered at least three or four at a time. Everything changed when they switched to what they called the new Flirt. 2 much hair heavy and looked like a wig. It did not change for the better. Now Flirt is closing out which leaves me without the color i always ordered. So many good years so disappointed.
company
15 settembre 2026
Risposta di The Wig Company
Donna,
We’re so sorry to hear how disappointed you are, especially after being a loyal customer for so many years. We understand how frustrating it is when a longtime favorite like Flirt changes and then becomes discontinued, particularly when you’ve found a style and color that worked so well for you. We truly appreciate you sharing this feedback and will be sure to pass your comments along to our team.
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