I wanted to speak to someone regarding not able to get the Statements Beautiful Choice darkest brunnette is this going to be discontinued all together would like to find a similar style similar p... Leggi di più
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The wig I bought is just as awesome as the first one I purchased years ago. Same excellent quality and quick response and delivery. The price increased but the quality was excellent.
Orders are shipped out quickly when request received. Reliable company and the price range doesn’t break the bank. I usually order from the Statement Collection. Good quality at reasonable prices.
Ordering was straight forward it went smoothly. Delivery was timely. Product is high quality.
Dettagli dell'azienda
Scritti dall'azienda
At The Wig Company, we're passionate about helping people look and feel their best. Whether you're shopping due to hair loss, medical hair loss, or simply looking for a new style, we're here to make finding the right hair solution easier. We offer a curated selection of high-quality wigs, toppers, hairpieces, and hair extensions from many of the industry's most trusted brands. Our goal is to provide an exceptional shopping experience backed by knowledgeable support, educational resources, and outstanding customer service. We know that choosing alternative hair can be a personal journey, and our team is committed to providing honest guidance before, during, and after your purchase. From product questions to care tips, we're here to help every step of the way. Your feedback is incredibly important to us. We appreciate every Trustpilot review because it helps us improve and gives future customers confidence when choosing The Wig Company. Thank you for taking the time to share your experience—we're grateful for the opportunity to serve you.
Informazioni di contatto
5055 Keller Springs Rd, Suite 300, 75001, Dallas, Stati Uniti
- (800) 245-6288
- clientcare@twcwigs.com
- thewigcompany.com
4,2
Molto buono
63 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I have been buying the instinct wig for…
I have been buying the instinct wig for the last few years and I just love it. My friends and family can't tell it's a wig. After the death of my 4th child, my hair got so thin and so I thought I would try this wig. So happy that I did. The price is great too.
8 settembre 2026
Great products and quick shipping.
Good variety of products and my color red in stock. Good prices and fast shipping and processing.
8 settembre 2026
I have repeatedly ordered wig liners in…
I have repeatedly ordered wig liners in brown but the last two oders I received were blonde wig liners. This has happened before but I did not complain because the wig received was correct.
8 settembre 2026
Risposta di The Wig Company
Peggy,
We’re sorry you received the incorrect wig liners with your last two orders. We understand how frustrating this is, especially since it has happened before. Please contact our Client Care Team with your order numbers so we can review the orders and assist with the incorrect liners.
wig that has no hair no returns cancer pt wont touch it!!
are you kidding the wig was a halloween costume. hardly had hair-being a cancer patient you suck and wont return my money plus i had to pay for s/h. you are on notice for the Greater West MI for cancer referral you suck ass
8 settembre 2026
Risposta di The Wig Company
Jennifer,
We’re sorry the wig did not meet your expectations. This particular item was purchased as a Final Sale item, which is clearly noted on the product page prior to purchase. Final Sale items are not eligible for return or refund. We understand this is disappointing and appreciate you sharing your feedback regarding the quality and coverage of the piece.
The order took way too long and the…
The order took way too long and the quality of the merchandise very poor.
8 settembre 2026
Risposta di The Wig Company
Janice,
We’re sorry to hear that your order took longer than expected and that the quality did not meet your expectations. We understand how disappointing this can be and appreciate you sharing your feedback. Please contact our Client Care Team with your order information so we can review your concerns and assist you.
Phone number trouble checking out
I keep trying to make a purchase and being unable
to do so, my phone in s a landline and is refushing to take, NO cell phone.
So what do I do ?
Andrea
9 settembre 2026
Risposta di The Wig Company
Andrea,
We’re sorry you’re having trouble completing your purchase. If the website is not accepting your landline number, please give our Client Care Team a call at 1-800-581-2001. We’ll be happy to assist you with placing your order over the phone.
Loved th item I ordered
Loved th item I ordered. Ordering was easy and the item arrived quickly!
8 settembre 2026
As usual on time and price extremely…
As usual on time and price extremely reasonable. Thank you!
8 settembre 2026
Easiest to order.
9 settembre 2026
Efficient polite customer service…
Efficient polite customer service service. Prompt delivery of order. Quality item received.
8 settembre 2026
I ordered a wig on line and it arrived…
I ordered a wig on line and it arrived promptly, as promised.
8 settembre 2026
Somewhat ease of finding what I want
Somewhat ease of finding what I want. Had some difficulty in the beginning of the shopping experience.
8 settembre 2026
The wig wasn’t as advertised
The wig wasn’t as advertised . It didn’t have long hair in the front at all . I lived the color and it was thick , but I sent it back
.
8 settembre 2026
Risposta di The Wig Company
Nancy,
We’re sorry the wig did not meet your expectations, particularly with the length in the front. We’re glad you loved the color and fullness, but we understand how disappointing it is when a style does not look as expected. We appreciate your feedback and are sorry this one did not work out for you.
I love the Dynamite wig
I love the Dynamite wig. It is great and at an affordable price. I hope Twc does not discontinue the brands of the lower cost wigs as they are great wigs and at an affordable price. The newer wigs may be more trending today but I find they do not carry the same styles as others, they are more expensive, and look more like wigs than the others. TWC is a great company to do business with.
8 settembre 2026
The staff are wonderful and very…
The staff are wonderful and very helpful whenever I have a question.
8 settembre 2026
Excellent quality!
8 settembre 2026
I have not received my cap and it was…
I have not received my cap and it was ordered weeks again. Also, i have not received any updates.
8 settembre 2026
Risposta di The Wig Company
Kaye,
We sincerely apologize for the delay and the lack of updates regarding your cap. We understand how frustrating it is to have been waiting for weeks without receiving it. We will have a replacement cap sent out to you as soon as possible. We appreciate your patience and apologize for the inconvenience.
I do APPRECIATE the customer Service…
I do APPRECIATE the customer Service individuals and the Wigs in general are very UNUSUAL AND interesting!!
8 settembre 2026
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