We ordered and paid for our furniture in January and it was supposed to be in March and then it was delayed to May AND then it was delayed to September. We called customer service & felt like we were... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We ordered and paid for our furniture in January and it was supposed to be in March and then it was delayed to May AND then it was delayed to September. We called customer service & felt like we were... Leggi di più
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John Andrews was very helpful, kind, patient and creative in helping us come up with the right furniture for our challenging room. He gave us space to talk to each other without hovering. He was not p... Leggi di più
The sales manager that helped me was absolutely fantastic. I was not sure about the Room Place as I have never shopped there. He made me feel very comfortable and stepped me through the purchase pr... Leggi di più
The experience was excellent. I started with Andrew who assisted in finding the pieces I needed for my living room. He was very knowledgeable and answered all my questions. He followed up with me seve... Leggi di più
The RoomPlace is your one stop shop furniture store to get it all from living room & dining room sets, bedroom furniture, mattresses & more with 25 stores in he Chicago, Illinois and Indianapolis, Indiana regions
5651 E 86TH ST, 46250, INDIANAPOLIS, IN, Stati Uniti
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Destiny was great, kind and helpful. The GM Christy was very wonderful and helpful. I would recommend those 2
The sales person who helped us when we walked in was okay but the manager of sales was ridiculous! She kept asking for us to buy the warranty and other products! She kept asking to the point that it made my husband uncomfortable. She knew he was uncomfortable but still kept pushing! I will not be a future customer. Should cancel the whole order! I wish I knew her name because she needs reported!

Risposta di The RoomPlace - CASTLETON
Moses was cery attentive and didn’t apply any pressure.
The staff was very helpful in guiding us through the purchasing options.
Moses was excellent at helping me find the perfect pieces that fit my budget💜
Salesperson and Manager were very helpful without being pushy.
Diane the sales person was fantastic. No pressure but extremely helpful and professional. She asked and fulfilled my furniture needs and explained everything in detail. She is a great representative of your company.
It has been a great experience and attentive customer service.
Our saleswoman was awesome 👌
She was patient and knowledgeable.
We will recommend in future.
The floor was filled with desirable variety.
The people I interacted with were very knowledgable but weren't pushy. I loved that they let me think and look without talking to me the whole time but were there when I did have questions.
Went to other Room Place location and was ignored. Came to Castleton location and my mother and I both ended up buying something. Excellent service.
I appreciate the manager and sales associate building repour with us. I do wish my boyfriend and I would have had more private discussion opportunities between. We were always attended to and it's not east to have a familial decision discussion when your sales associate is also with you. Love the couch though, it looks and feels great
The protection plan price is confusing and seems too expensive, I was told there’s a free protection plan but the one that really matters or protect your furniture is the expensive one, so you end up paying a expensive protection plan, compare to others protection plans for furniture bought before this one is really expensive.

Risposta di The RoomPlace - CASTLETON
My mattress is giving off a bad smell and I reported it the next day after receiving it . No one contacted me yet

Risposta di The RoomPlace - CASTLETON
Sales rep was very knowledgeable and made the process very simple
After a fair amount of searching found just what was needed and the price point needed.
Destiny was very friendly and helpful and she worked with us to make sure we were satisfied with our expereince. We did purchase a living room set. I would recommend Roomplace in Castleton to others looking to purchase new furniture.
Destiny helped me locate the recliners. She wrote down the price and information. I went to two other stores. At one store I walked the full length of the store past many employees and no one helped me. I was there about 20 minutes. When I returned to The Room Place, Destiny helped me again and I checked out quickly. The staff was friendly and helpful. Thanks for helping.
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