The RoomPlace - CASTLETON Recensioni 1.084

TrustScore 4.5 su 5

4,5

5651 E 86TH ST, 46250 INDIANAPOLIS, IN, US


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Scopri cosa dicono le persone

Valutata 1 stelle su 5

We ordered and paid for our furniture in January and it was supposed to be in March and then it was delayed to May AND then it was delayed to September. We called customer service & felt like we were... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

John Andrews was very helpful, kind, patient and creative in helping us come up with the right furniture for our challenging room. He gave us space to talk to each other without hovering. He was not p... Leggi di più

Valutata 5 stelle su 5

The sales manager that helped me was absolutely fantastic. I was not sure about the Room Place as I have never shopped there. He made me feel very comfortable and stepped me through the purchase pr... Leggi di più

Valutata 5 stelle su 5

The experience was excellent. I started with Andrew who assisted in finding the pieces I needed for my living room. He was very knowledgeable and answered all my questions. He followed up with me seve... Leggi di più


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di biancheria da letto
  3. Negozio di mobili per camere da letto
  4. Negozio di arredamenti per salotti
  5. Negozio di materassi
  6. Negozio di divani

Scritti dall'azienda

The RoomPlace is your one stop shop furniture store to get it all from living room & dining room sets, bedroom furniture, mattresses & more with 25 stores in he Chicago, Illinois and Indianapolis, Indiana regions


Informazioni di contatto

  • 5651 E 86TH ST, 46250, INDIANAPOLIS, IN, Stati Uniti

  • 3175955951

4,5

Eccellente

TrustScore 4.5 su 5

1084 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

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Valutata 5 stelle su 5

Customer service

Kristin was not pushy at all and truly made an effort to understand both our needs and wants. Sales associates can sometimes be overbearing and care more about a sale than the customer, but this was not the case in our experience! Thank you for helping us find the furniture we needed that was in our budget!!

21 maggio 2023
Valutata 5 stelle su 5

Great options to fit most budgets

My husband and I were greeted by staff, but they let us browse on our own until we had questions. Brad was helpful and gave us just the right amount of help. With the sale we ended up hitting, we feel we got a great value and look forward to see our purchases in our home.
Sincerely,
Marcia B

24 aprile 2023
Valutata 2 stelle su 5

First time sales person taking care of…

First time sales person taking care of us. When we first walked past him, he was just sitting on his phone - didn't acknowledge us. We asked questions about the sofa - he had no idea and needed to go ask someone. When we were ready to purchase, he was on his own still and had no idea how to use the computer system and couldn't check us out.

His sales demenor wasn't particularly bad - nor good. But you should have people alongside trainers until they're equipped to represent your company.

24 aprile 2023
Logo di The RoomPlace - CASTLETON

Risposta di The RoomPlace - CASTLETON

Good afternoon, We are deeply sorry to hear of your experience within one of our stores. We never intended this, nor is it up to our standards or practices. Please accept our genuine apology. We are always working to evolve our services everyday to our customers, and do so with reviews and feedback from our customers. Respectfully Customer Care.

Valutata 5 stelle su 5

Impressive sales staff

The sales staff that we encountered were all personable and outgoing, but not the least bit pushy or overbearing. They all seemed to enjoy their job and to be genuinely interested in being helpful in our decision making. They each provided us with information that was pertinent to our situation. They each seemed to know about all of the items on the floor.

15 aprile 2023
Valutata 4 stelle su 5

We were greeted as soon as we walked…

We were greeted as soon as we walked through the door, the items we got were sold at a very reasonable price. However, the salesman kept walking away and the other one was a little too pushy. Also the ladies in the billing dept was a little rude.

8 aprile 2023

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