We ordered and paid for our furniture in January and it was supposed to be in March and then it was delayed to May AND then it was delayed to September. We called customer service & felt like we were... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We ordered and paid for our furniture in January and it was supposed to be in March and then it was delayed to May AND then it was delayed to September. We called customer service & felt like we were... Leggi di più
L'azienda ha risposto
John Andrews was very helpful, kind, patient and creative in helping us come up with the right furniture for our challenging room. He gave us space to talk to each other without hovering. He was not p... Leggi di più
The sales manager that helped me was absolutely fantastic. I was not sure about the Room Place as I have never shopped there. He made me feel very comfortable and stepped me through the purchase pr... Leggi di più
The experience was excellent. I started with Andrew who assisted in finding the pieces I needed for my living room. He was very knowledgeable and answered all my questions. He followed up with me seve... Leggi di più
The RoomPlace is your one stop shop furniture store to get it all from living room & dining room sets, bedroom furniture, mattresses & more with 25 stores in he Chicago, Illinois and Indianapolis, Indiana regions
5651 E 86TH ST, 46250, INDIANAPOLIS, IN, Stati Uniti
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Sales staff were very helpful and curtious. Pickup at the warehouse was a breeze.
Kristin was not pushy at all and truly made an effort to understand both our needs and wants. Sales associates can sometimes be overbearing and care more about a sale than the customer, but this was not the case in our experience! Thank you for helping us find the furniture we needed that was in our budget!!
Great experience friendly helpful. Greetings from all
The sales and support staff were very professional, gave us space to look at their products and then helpful with making a purchase decision.
The sale rep was wonderful and the store had nice furniture to choose from.
Destiny was awesome!
She was very helpful and professional.
I haven’t picked up furniture from warehouse, but anticipate no problem.
My husband and I were greeted by staff, but they let us browse on our own until we had questions. Brad was helpful and gave us just the right amount of help. With the sale we ended up hitting, we feel we got a great value and look forward to see our purchases in our home.
Sincerely,
Marcia B
First time sales person taking care of us. When we first walked past him, he was just sitting on his phone - didn't acknowledge us. We asked questions about the sofa - he had no idea and needed to go ask someone. When we were ready to purchase, he was on his own still and had no idea how to use the computer system and couldn't check us out.
His sales demenor wasn't particularly bad - nor good. But you should have people alongside trainers until they're equipped to represent your company.

Risposta di The RoomPlace - CASTLETON
We had a house fire last year and were purchasing some of the items we had lost. The sales manager was very helpful showing us different options. It was a wonderful shopping experience.
The sales staff that we encountered were all personable and outgoing, but not the least bit pushy or overbearing. They all seemed to enjoy their job and to be genuinely interested in being helpful in our decision making. They each provided us with information that was pertinent to our situation. They each seemed to know about all of the items on the floor.
All staff was super attentive and helpful! I honestly think I'd still be aimlessly searching for a coach without their assistance! Such a great team and location!
Helpfully salesperson, good selection of products. Didn’t have exactly what we were looking for, but a good range of choices and competitive prices were a plus.
We were greeted as soon as we walked through the door, the items we got were sold at a very reasonable price. However, the salesman kept walking away and the other one was a little too pushy. Also the ladies in the billing dept was a little rude.
Abby was a great and very helpful sales associate. She was not pushy and answered all our questions. We found a good dining set deal!
All staff was helpful as a new salesman helped us purchase a living room set - his first sale! Everyone was pleasant, respectful, and efficient.
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