We ordered and paid for our furniture in January and it was supposed to be in March and then it was delayed to May AND then it was delayed to September. We called customer service & felt like we were... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We ordered and paid for our furniture in January and it was supposed to be in March and then it was delayed to May AND then it was delayed to September. We called customer service & felt like we were... Leggi di più
L'azienda ha risposto
John Andrews was very helpful, kind, patient and creative in helping us come up with the right furniture for our challenging room. He gave us space to talk to each other without hovering. He was not p... Leggi di più
The sales manager that helped me was absolutely fantastic. I was not sure about the Room Place as I have never shopped there. He made me feel very comfortable and stepped me through the purchase pr... Leggi di più
The experience was excellent. I started with Andrew who assisted in finding the pieces I needed for my living room. He was very knowledgeable and answered all my questions. He followed up with me seve... Leggi di più
The RoomPlace is your one stop shop furniture store to get it all from living room & dining room sets, bedroom furniture, mattresses & more with 25 stores in he Chicago, Illinois and Indianapolis, Indiana regions
5651 E 86TH ST, 46250, INDIANAPOLIS, IN, Stati Uniti
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We took our time looking for a chair, and your agent was patient with us.
Friendly and very helpful associates. Very quality merchandise.
Greeted us at the door and first told us they would be having a sale. Thought that was excellent service.
The associate who helped me was named Brad. He was so so great. I shopped at so many furniture stores before landing on the roomplace. He was eager to help but not overbearing. Also, he was able to see in transit inventory which sped up the process instead of having to wait weeks for delivery like Ashley or Bobs. Plus they had a ton of options to choose as well. Great store.
Sales Rep spent lots of quality time with me I did not feel rushed.
Though the store manager was a nemesis, John, my salesperson, was great to work with.
The customer service was outstanding and I felt well respected for my choice and no one forced me to purchase anything that I didn’t want.
First off Andrew is a great salesman and Christina is a great General manager. They listened and offered suggestions. We went in just looking around and left with custom furniture. I'm excited and can't wait for delivery.
The employees were very kind and helpful. They made buying there very pleasant, and I would definitely go back!
Sales rep was courteous and prompt in fulfilling the order. Product in stock and delivery date was available.
The Sales lady, Abby, was extremely helpful. She provided service with a smile, and answered all my questions. This was my first visit to your store, and she made it very pleasant. Thank you Abby.
The sales lady was really rude. Good furniture and good price.

Risposta di The RoomPlace - CASTLETON
I was given space to look around freely, when I needed help my salesman was very friendly and pleasant to work with. The item I wanted were not on the sales floor but my salesman showed me something similar to help with my purchase decision.
Very friendly staff who were very attentive and efficient in completing my transaction. Fair pricing. I'm excited to get my furniture.
I was looking for a loveseat recliner. John helped me out and showed me all my options. Now my new loveseat recliner will be delivered Saturday!
The whole process was easy.
Everyone was friendly, well-informed, and made purchasing the right couch for us very easy.
There was a bit of high pressure sales towards the end of our experience, which I get is a sales tactic. I don’t generally like feeling pressured to finance or commit money right away, but overall it was a good experience.
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