Absolutely brilliant company and superb quality bar stools they look amazing! I was really pleased with how sturdy and well built they are. The soft feet bases really protect my LVT floor. Great commu... Leggi di più
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We ordered some Rattan dining room chairs, on unpacking them realised we had two of the correct chair and 2 incorrect chairs. Called and explained, they knew the mistake was made from an unpackin... Leggi di più
Fantastic product. It looks so good. Really well made. Quick delivery by helpful courier. Item well packaged.
We had an overall positive experience with The Rattan Company. We bought the Wooden Slatted Bench Coffee Table and very happy with the quality. It was slightly wobbly on the first day but then evened... Leggi di più
Dettagli dell'azienda
- Negozio di mobili
- anche in
- Fornitore di sgabelli da bar
- Negozio di arredamenti per salotti
- Negozio di mobili in bambù
- Negozio di mobili per camere da letto
Informazioni su The Rattan Company
Scritti dall'azienda
The Rattan Company is a family run business sourcing and selling ethical, contemporary designer indoor natural rattan furniture to add a touch of sustainable style to your home.
Informazioni di contatto
Owl Barn, Planetree Lane, Kirk Hammerton, YO26 8FQ, York, Regno Unito
- 07938 706842
- hello@therattancompany.co.uk
- therattancompany.co.uk
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Lovely looking kitchen stools
Lovely looking kitchen stools, comfortable and the right height - are lighter in weight than expected
Fantastic product
Fantastic product. It looks so good. Really well made. Quick delivery by helpful courier. Item well packaged.
The rattan walnut colour chairs
I bought the rattan walnut colour chairs and they look amazing. Thank you for the quick and safe delivery !!
I bought 3 Inca bar chairs but they…
I bought 3 Inca bar chairs but they were quite uncomfortable so had to return. Cost me £100 to return which was extremely upsetting
Really pleased with my rattan…
Really pleased with my rattan headboard.
Beautiful, sturdy,
What else can I say
The Rattan Company regularly kept me informed,
Very pleased with Company and Product
Very happy with the product
Very happy with the product, which was nicely reduced.
Dispatch and delivery were prompt
Great quality ❤️
Absolutely brilliant company and superb…
Absolutely brilliant company and superb quality bar stools they look amazing! I was really pleased with how sturdy and well built they are. The soft feet bases really protect my LVT floor. Great communication and support from the team as our address is brand new so they helped ensure the courier got it to us safely and quickly. Highly recommend!
Good product
Good product, happy with the quality and also delivered quickly and efficiently.
I ordered some kitchen bar stools and…
I ordered some kitchen bar stools and loved the design.. sadly the colour was a little to light and didn’t fit in my kitchen
I did return them at my cost and the company were very fair and issued a refund . I have no complaints they are a jolly good company with some beautiful furniture.
Excellent
We ordered some Rattan dining room chairs, on unpacking them realised we had two of the correct chair and 2 incorrect chairs.
Called and explained, they knew the mistake was made from an unpacking error from them, sent new chairs out which arrived next day.
Quality of products excellent and customer service even better!
"please don't bother ordering from us again"
Irrational aggressive customer service and behaviour. Instead of trying to understand what went wrong with the deliver people (i.e. delivery people refused to take the chairs up the elevator, saying that it constituted too many trips in the elevator), the Company responded to me with an aggressive email ending it with "please don't bother ordering from us again", instead of providing good customer service.
Their customer service lines don't work, try it yourselves right now.

Risposta di The Rattan Company
Great Chair
Very pleased with the service I received. The order was acknowledged straight away. The chair arrived within a few days and it was very securely packaged. Included instructions for assembly. (legs separate from seat)
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