Wicked shop, amazing staff. Lucinder was a big standout. She was super lovely, bubbly and helped me find exactly what I wanted. As well as letting me dip my toe into more expensive tastes.... Leggi di più
L'azienda ha risposto
Sede
Cambia sede7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB
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Connie from the solihull branch was so helpful In showing us the perfumes that had just come in. She gave us space to look around her customer service skills are impeccable, very patient and kind, k... Leggi di più
L'azienda ha risposto
Fantastic shop! We were going to turn away as the choice was daunting but Lucinda was very welcoming and helped enormously! My husband came away with an incredible scent ‘Prada Paradigme’. He’s happy,... Leggi di più
L'azienda ha risposto
I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Informazioni di contatto
7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, Regno Unito
4,9
Eccellente
149 recensioni
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Amazing service from Connie xx
5 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your review.
The Perfume Shop
Excellent service!
Excellent service!
Connie was super helpful and knowledgeable!!
5 luglio 2025
Non scritta su invito
Risposta di The Perfume Shop - Solihull 293
Hi,
Thank you for your review!
The Perfume Shop
Brilliant service by the Connie
Brilliant service by the Connie. Will visit the store again due to her exceptional customer service and advice.
5 luglio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thank you for your review!
The Perfume Shop
Brilliant customer service
We were served by Lucinda, she was absolutely amazing, very smiley and positive! Understood every scent note we were looking for and helped us find the right perfume. A very lovely experience thanks to Lucinda!
5 luglio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Amazing service from Lucinda!
Amazing service from Lucinda!! So helpful and lovely.
5 luglio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Lucinda was extremely friendly and…
Lucinda was extremely friendly and helpful when making perfume choices today. Would definitely recommend friends .
2 luglio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your positive review. We appreciate you!
The Perfume Shop
Extremely helpful young lady
Extremely helpful young lady. Made my shopping experience very easy!
Connie helped me pick some gifts with excellent gift wrap, definitely will be returning.
Thank you !
26 giugno 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
It's lovely to hear your kind words on your recent visit. Thank you!
Kind regards,
Sharain
The Perfume Shop Team
Lucinda was great
Lucinda was great! Lucinda was very patient and showed me a lot of options.
23 giugno 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop.
Tibah was fantastic today in store
Tibah was fantastic today in store, helped me pick a perfume for my sister! Thank you very much Tibah 😊
23 giugno 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop.
Just popped in come all the way from…
Just popped in come all the way from Bradford
Connie made my life and shopping so much easier and was so helpful.
Flying visit and happy with my shop
11 giugno 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Alisha and Ryan had amazing customer…
Alisha and Ryan had amazing customer service and recommended great products and helped me exceptionally.
7 giugno 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Lucinda was exceptionally helpful and…
Lucinda was exceptionally helpful and kind . Will definitely purchase again from the Touchwood store
6 giugno 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Very friendly staff in the Solihull…
Very friendly staff in the Solihull branch
Very helpful
21 maggio 2025
Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Served by Alisha
Served by Alisha, brilliant service, warm and efficient! Had an autistic toddler with me but did not hesitate to help and be patient
31 maggio 2025
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Excellent service by Connie
Was greeted by Connie upon arriving to the moment I left she was there to answer any and all questions. She was particularly helpful with advising me on aftershaves I’d like after describing the scent I like. She then brilliant advised me on the perks of signing up.
29 maggio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Ryan was AAAmazing!
Ryan was AAAmazing!! so patient, helpful and friendly! A 5 star service ! Thank you
23 maggio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Absolutely fantastic service with…
Absolutely fantastic service with Lucinda today, she was extremely attentive and caring throughout our time here today. Looking for a wedding gift and we found the perfect gift. The finishing touches to the gift were amazing, thank you
14 maggio 2025
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Risposta di The Perfume Shop - Solihull 293
Thank you for your positive review!
The Perfume Shop.
Amazing customer care
Amazing customer care, thank you Lucinda for help in me find and beautifully wrap my daughters present for her wedding xx
14 maggio 2025
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Risposta di The Perfume Shop - Solihull 293
Thank you for your positive review!
The Perfume Shop.
I really love the staff in the solihul…
I really love the staff in the solihul branch such a lovely staff very respectful
8 maggio 2025
Risposta di The Perfume Shop - Solihull 293
Mid ken,
We appreciate your kind review! We're so pleased to hear you had a positive experience with our staff. Thanks for your feedback; we're glad you enjoyed your visit.
The Perfume Shop
Birthday gift
I needed to purchase a birthday gift and Carla was really helpful, went through all of the options to help me make a decision and told me about the great offers instore. She also told me about a fab wrapping service that they have available - I would 100% recommend!
12 maggio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
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