Wicked shop, amazing staff. Lucinder was a big standout. She was super lovely, bubbly and helped me find exactly what I wanted. As well as letting me dip my toe into more expensive tastes.... Leggi di più
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Sede
Cambia sede7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB
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Connie from the solihull branch was so helpful In showing us the perfumes that had just come in. She gave us space to look around her customer service skills are impeccable, very patient and kind, k... Leggi di più
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Fantastic shop! We were going to turn away as the choice was daunting but Lucinda was very welcoming and helped enormously! My husband came away with an incredible scent ‘Prada Paradigme’. He’s happy,... Leggi di più
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I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... Leggi di più
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Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Informazioni di contatto
7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, Regno Unito
4,9
Eccellente
149 recensioni
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I met this lovely staff tayaba instore…
I met this lovely staff tayaba instore and i had a great experience with her she helped me to pick a perfect present for my anti she’s really helpful with a cute smile on her face i would rate 5 stars for her customer service
22 settembre 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
The assistant Ella was lovely to me and…
The assistant Ella was lovely to me and my mom and helped us out. Even found out she went to my former secondary school and is a friend of a friend which was lovely to find out.
15 settembre 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Courteous and very helpful
Didn’t have what I wanted but they got it delivered to my home adress the next day
9 settembre 2025
Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your kind words, we really appreciate you! Thanks for choosing us to shop with.
The Perfume Shop.
Thank you Lucinda
I had a wonderful experience at the perfume shop thanks to Lucinda. She was incredibly kind, patient, and attentive while helping me choose the perfect fragrance as a gift. I wasn’t sure where to start, but Lucinda guided me through different options, explained the scents in detail, and really listened to what I was looking for. I bought the Jimmy Choo in the end. Perfect choice
7 settembre 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your lovely review!
The Perfume Shop
Ryan was excellent
Ryan was excellent, friendly, happy to assist polite, and knowledgeable.
He is a asset to the company
5 settembre 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Perfect welcoming by Connie
Perfect welcoming by Connie, Sabrina and Lucinda, thank you for great reception and showing a wonderful range of fragrance choices. 10/10 staff with humour and smiles goes a long way. Recommend poppy by.
21 agosto 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
had a wonderful experience being served…
had a wonderful experience being served by sabrina in solihull. great knowledge in perfume and the deals that were on.
also had great communication with her colleagues, Connie & Lucinda
will be returning
thankyou!
21 agosto 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Ryan gave great customer service and…
Ryan gave great customer service and helped me find the fragrance I needed.. Life saver, thank you Ryan ☺️
14 agosto 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Really good customer service from Ella
Really good customer service from Ella. She showed me around the latest products, gave her opinion and took her time when serving me. This allowed me to have a look around the products and make an informed purchase.
19 luglio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Lucinda and elicha really helped me out…
Lucinda and elicha really helped me out fabulous service
Thanks
19 luglio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
She’s very kind and has patience with…
She’s very kind and has patience with costumers.
Helped me a lot today finding a holiday fragrence! Very impressed with Connie
Will be returning to Solihull store!
18 luglio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Love this Store
Love this Store! Love the Staff! Connie, Ryan and Tiabah were SO helpful without being pushy. Very patient with me and gave me good advice and made me smile! This is the only perfume shop I will go to for sure.
15 luglio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Great service
Great service
Delivered really quickly, and with a free sample of another perfume bonus!!
10 luglio 2025
Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Carla was a wonderful staff
Carla was a wonderful staff, as well as her colleagues also being very supportive and helpful, Thank you.
9 luglio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Great service from everyone had lots of…
Great service from everyone had lots of fun 😂😂
Especially from Lucinda !!
9 luglio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Was made more than welcome in store
Was made more than welcome in store, and Ryan was the perfect assistant that was more than accommodating and helpful. Advice the best option to purchase, as I had ordered incorrectly online.
9 luglio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Fantastic service
Fantastic service. Lucinda at the Solihull store was very helpful in helping me pick out a gift.
8 luglio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Good experience at the Touchwood store…
Good experience at the Touchwood store - the staff were able to order me a refill for my perfume, delivered to my house without any issue. Had a problem with it and was able to get help from Coventry store a couple days later.
4 luglio 2025
Risposta di The Perfume Shop - Solihull 293
Hi
We appreciate your feedback on your experience with our team. We're happy to hear that our staff were helpful and that you received your order without any problems. Thank you for shopping with us.
The Perfume Shop
I was served by Connie today
I was served by Connie today. Who was brilliant and very welcoming.
5 luglio 2025
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Risposta di The Perfume Shop - Solihull 293
Hi,
Thanks for your review.
The Perfume Shop
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