The Perfume Shop - Ilac 118 Recensioni 49

TrustScore 4.5 su 5

4,7

Unit 5, Ilac Centre, Henry Street, D01 RW86 DUBLIN, IE


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had such a great time at the new bridge store . Olivia was so cheerful and so lovely . Also very patient I must. She showed me different fragrances. I finally got something amazing thanks to her recom... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Team in lilac center is great thumb up to Sara her marketing skills are another level.. Alex smile makes u buy something out your budget

L'azienda ha risposto

Valutata 5 stelle su 5

I collected a perfume set from the Ilac Centre. Staff were great even with the busy Black Friday rush. One customer became agitated out of nowhere and started giving out about the queueing system (the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Natalie and Callum are the icons. they really helped me for a special persons birthday thank you!!

L'azienda ha risposto


Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di prodotti di bellezza
  3. Fornitore di cosmetici e profumi
  4. Negozio di cosmetici
  5. Fornitore di sapori, fragranze e aromi
  6. Negozio di prodotti per capelli

Scritti dall'azienda

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informazioni di contatto

  • Unit 5, Ilac Centre, Henry Street, D01 RW86, DUBLIN, Irlanda

4,7

Eccellente

TrustScore 4.5 su 5

49 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Natalie and Callum are the icons

Natalie and Callum are the icons. they really helped me for a special persons birthday thank you!!

1 maggio 2026
Non scritta su invito
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Team in lilac center is great thumb up…

Team in lilac center is great thumb up to Sara her marketing skills are another level.. Alex smile makes u buy something out your budget

20 aprile 2026
Non scritta su invito
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Olivia at new bridge was so hepful

Had such a great time at the new bridge store . Olivia was so cheerful and so lovely . Also very patient I must. She showed me different fragrances. I finally got something amazing thanks to her recommendation . Money well spent I must say. Will definitely visit again .

13 aprile 2026
Non scritta su invito
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Quick and friendly

Helpful so friendly and customer care they did have the particular perfume but they helped me to order online

19 marzo 2026
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

very lovely staff here in Ilac,they…

very lovely staff here in Ilac,they were very helpful and also got a cute discount,definitely would recommend it,Suzanne was great x

13 marzo 2026
Non scritta su invito
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Great customer service from Suzanne

Great customer service from Suzanne, she helped me with perfume for a friends birthday! Great shop. Great staff. Would recommend to a friend.

13 marzo 2026
Non scritta su invito
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 5 stelle su 5

Was in the ilac store today was served…

Was in the ilac store today was served by faran he helped me pick my aftershave was very helpful.

16 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Valutata 2 stelle su 5

Poor customer service

A bit a gamble buying online from here. You’ll be taking a chance. Recently had an order cancelled at last minute which was quite disappointing. Customer service is so poor no one has responded to my messages on WhatsApp and email for 2 days now. I can’t even confirm if I got a refund.

4 gennaio 2026
Non scritta su invito
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hi,

We regret your order was cancelled and that our support has been unresponsive. We appreciate you bringing this to our attention. We are looking into why there was a delay in responding to your messages.

The Perfume Shop

Valutata 5 stelle su 5

Absolutely amazing experience helped me…

Absolutely amazing experience helped me choose the right one with so many options . Well done !! Thanks Farhan and Shane

4 dicembre 2025
Non scritta su invito
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Valutata 5 stelle su 5

Great experience

Farhan was a great salesman. Great costumer service and good selection of fragrances. Black Friday deals are really worth it!

1 dicembre 2025
Non scritta su invito
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Valutata 5 stelle su 5

Excellent service from Farhan

Very good service from Farhan, excellent customer service, will be back there just for Farhan.

1 dicembre 2025
Non scritta su invito
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Valutata 5 stelle su 5

Staff is friendly

Farhan was very helpful, got the perfume ai wanted

1 dicembre 2025
Non scritta su invito
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Valutata 5 stelle su 5

Perfume collection with a bit of drama

I collected a perfume set from the Ilac Centre. Staff were great even with the busy Black Friday rush. One customer became agitated out of nowhere and started giving out about the queueing system (there was no problem with it). He screamed at the manager Alex who handled the situation with grace and dignity. He was completely out of line but the staff continued to work after he stormed out so I was seen to within minutes and it was such a smooth process. Fair play to them for having to put up with rude people like that.

26 novembre 2025
Non scritta su invito
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hi,

Thanks for your review! It's great to hear you are happy with your recent experience.

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Farhan was the great

Farhan was the great. Guided me through different options when I was stuck with no idea. Amazing sales man. Strongly recommend.

27 novembre 2025
Non scritta su invito
Logo di The Perfume Shop - Ilac 118

Risposta di The Perfume Shop - Ilac 118

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

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