Successful visit to the Burnley store where Tash helped me finding the fragrance for me. I'm usually very indecisive but with Tash's help I've made a great decision in a short time and very happy with... Leggi di più
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Sede
Cambia sede75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE BURNLEY, GB
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Me and my friend visited the store recently and were served by Jade. She was really friendly, welcoming and knowledgeable, and took the time to help us try a few different fragrances and make some rec... Leggi di più
L'azienda ha risposto
I’m a regular customer at The Perfume Shop in Burnley, and they never fail to deliver. The staff are consistently helpful, incredibly knowledgeable about their range, and brilliant at matching option... Leggi di più
L'azienda ha risposto
Maryam give me lovely customer service and she was really kind with me thank you for your help
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE, BURNLEY, Regno Unito
5,0
Eccellente
470 recensioni
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Le persone hanno visualizzato anche
Amazing customer service
Amazing customer service. It was the last minute run to buy a present. I was served by Maryam and she was very friendly, patient and knowledgeable.
17 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very kind and nice staff they were very kind and helpful
Very kind and nice staff they were helpful and mice with us
16 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tash provided me with excellent…
Tash provided me with excellent customer service today when I popped into the store to purchase some perfume for myself......many thanks
15 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
execellent customer service from tash…
execellent customer service from tash thanku for making a difference in someones day with your smile
15 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I bought a present for my daughter’s…
I bought a present for my daughter’s 16th birthday, and Tash and Maryam were so helpful in choosing the perfect gifts. They are such lovely and friendly girls.
It was my first time shopping at The Perfume Shop, and they also helped me set up a reward card, which was really appreciated.
Thank you both so much for helping make my daughter’s birthday so special. She absolutely loved all of her presents! 🎁💖Xx
9 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic staff,brilliant service and…
Fantastic staff,brilliant service and well knowledgeable on your products
13 luglio 2026
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
A wonderful staff member amina helped…
A wonderful staff member amina helped with buying the perfect gift thank you 😊
12 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Jamie and Danielle were amazing and…
Jamie and Danielle were amazing and super helpful!
11 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The service was amazing and extremely…
The service was amazing and extremely helpful
10 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Maryam and tash gave a good service…
Maryam and tash gave a good service keep it up !
9 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Was looked after by Georgia
Was looked after by Georgia
Service was exceptional and she was very helpful in finding me the perfume that i wanted
5 stars
9 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tasha was attentive
Tasha was attentive, polite and very helpful. Made the purchase simple and enjoyable for me. Thanks.
7 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful staff
I had a fantastic experience with Georgia. She was very helpful and assisted me in selecting the perfect go to fragrance. Kind and thoughtful souls like her uplift your shopping experience and make you feel welcome.
4 luglio 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came into today looking for a new scent…
Came into today looking for a new scent to try and was greeted by Jamie and another woman, both were absolutely lovely and very helpful. Jamie especially was a big helpd and gave me many options to sample and try before I eventually settled on one. Overall it was a lovely experience, both asked me great questions regarding what scents I preferred and really did well to find one to match what I was looking for! Would 100% come again and ask them for more advice if looking for something new in the future!
30 giugno 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely store and Georgia was great
I was greeted in the Burnley store by Georgia who was fabulous, very accommodating, helpful and friendly. She explained things to me regarding my purchase and couldn’t have been friendlier
30 giugno 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
10/10 customer service
I was served by Amina at The Perfume Shop, and she was absolutely amazing. She listened to what I was looking for, gave great recommendations, and made the whole experience easy and enjoyable. Her friendly and helpful attitude really stood out. Thank you so much, Amina!
28 giugno 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good experience and excellent customer…
Good experience and excellent customer service from Maryam very helpful
24 giugno 2026
Non scritta su invito
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent company
Excellent company. I popped in to the Burnley store to buy a specific perfume for my upcoming wedding, but it wasn't in stock. They said they could order it and it would be delivered to my home within a few days. I was very surprised when it arrived the very next day! Awesome service!
12 giugno 2026
Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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