Satty, what a wonderful person. She was so helpful and kind when helping me select the right perfume. Anyone reading this look for Satty.
Sede
Cambia sede75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE BURNLEY, GB
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Called into the Burnley shop today with my friend, what a brilliant experience!! Just two ladies thoroughly spoilt and looked after by Tallulah and Georgia. We must have driven them crazy, had a good... Leggi di più
L'azienda ha risposto
Maryam give me lovely customer service and she was really kind with me thank you for your help
L'azienda ha risposto
Me and my friend visited the store recently and were served by Jade. She was really friendly, welcoming and knowledgeable, and took the time to help us try a few different fragrances and make some rec... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE, BURNLEY, Regno Unito
5,0
Eccellente
536 recensioni
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Satty
Satty, what a wonderful person. She was so helpful and kind when helping me select the right perfume. Anyone reading this look for Satty.
2 ottobre 2026
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L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Jade was so knowledgeable and helpful
Jade was so knowledgeable and helpful. Helped me select the right perfume for someone very dear.
30 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Amina served us today she was very…
Amina served us today she was very knowledgeable and really helped us thank you Amina
26 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hi Avril,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Great Customer Service.
Thanks to Georgia for all her help. Made the shopping experience fantastic.
25 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hi Jamie,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Amazing service from Amina and Georgia
Amazing service from Amina and Georgia
24 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hello Imran,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Burnley 302
Hi Jacqueline,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Excellent customer service from Maryam
Excellent customer service from Maryam, she was very helpful - Imran Ali
21 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hello Imran,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Jamie at the Burnley Store, amazing
Jamie at the Burnley Store was fantastic! Thank you for your incredible support.
16 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hello Renzo,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I would definately use the shop again…
I would definately use the shop again Danielle the shop assistant was very helpful and couldn’t do enough fir me she was brilliant
15 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hello Julie,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Fantastic customer service from Georgia in Burnley…
I was served by Georgia in Burnley branch and the service was brilliant. Georgia was friendly, very helpful and knowledgeable. Georgias lovely attitude and overall standard of customer service really stood out and I would not hesitate to return when buying a new fragrance.
11 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hi Amy,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Really nice people
Really nice people
Never smells bad in there
Have all the cologne you need
13 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hello James,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Very helpful.
8 settembre 2026
Risposta di The Perfume Shop - Burnley 302
Hello James,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
The young lady who served me
The young lady who served me, Georgia, was extremely helpful and knowledgeable. She helped me make a choice of perfumes and to try new ones.
11 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hello Marjorie,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I went in today for a refill
I went in today for a refill ! And came out with a Georgeous new perfume that i would never have tried if jade had not introduced me to it. I just mentioned the types of fragrances that appeal to me and she pulled out a few that I liked. So basically just to say great service from Jade.
9 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hello Judith,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Served by imma and maryam
Served by imma and maryam, great customer service, really helpful and quick, happy with the overall experience, will be coming back here 😊
5 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hi Benjy,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
A girl call Georgia assisted me today…
A girl call Georgia assisted me today very well she suggested me very good and long lasting perfumes for my father she was so kind and lovely. It was great experience because of Georgia.
2 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Served by Danielle
Served by Danielle, fantastic customer service, friendly, very helpful and knowledgable around perfumes.
1 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you so much for your 5⭐ review! We’re really pleased to hear that you had such a positive experience shopping with us. We truly appreciate your feedback and hope to welcome you back again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I can’t recommend the Burnley store…
I can’t recommend the Burnley store enough! We had a fantastic experience from the moment we walked in, largely thanks to Jamie. He was incredibly attentive, patient, and went above and beyond to make sure we were completely taken care of. Outstanding service!
1 settembre 2026
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Risposta di The Perfume Shop - Burnley 302
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by Tallulah a very nice young…
Served by Tallulah a very nice young girl who was helpful throughout. Could t ask for better service.
28 agosto 2026
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Risposta di The Perfume Shop - Burnley 302
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant Sevice
Jamie was fantastic, I knew what perfum i wanted but could remember the name, he knew immediately. Really friendly service!
28 agosto 2026
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Risposta di The Perfume Shop - Burnley 302
Hello,
We really appreciate your 5⭐ review! It’s always lovely to hear when our customers have had a great experience with us, and we’re so pleased this was the case for you.
Thank you again for your support, and we hope to see you shopping with us again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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