I always call into the Perfume shop in Burnley when in town . I love fragrance and collect on a small scale , I always find the staff extremely helpful. I called in today to test out a new perfume and... Leggi di più
Sede
Cambia sede75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE BURNLEY, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Successful visit to the Burnley store where Tash helped me finding the fragrance for me. I'm usually very indecisive but with Tash's help I've made a great decision in a short time and very happy with... Leggi di più
L'azienda ha risposto
Maryam give me lovely customer service and she was really kind with me thank you for your help
L'azienda ha risposto
Me and my friend visited the store recently and were served by Jade. She was really friendly, welcoming and knowledgeable, and took the time to help us try a few different fragrances and make some rec... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- Fornitore di prodotti di bellezza
- Fornitore di cosmetici e profumi
- Negozio di cosmetici
- Fornitore di sapori, fragranze e aromi
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
75/77 The Mall, Charter Walk Shopping Centre, BB11 1AE, BURNLEY, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Tash provided me with excellent…
Tash provided me with excellent customer service today when I popped into the store to purchase some perfume for myself......many thanks

Risposta di The Perfume Shop - Burnley 302
execellent customer service from tash…
execellent customer service from tash thanku for making a difference in someones day with your smile

Risposta di The Perfume Shop - Burnley 302
I bought a present for my daughter’s…
I bought a present for my daughter’s 16th birthday, and Tash and Maryam were so helpful in choosing the perfect gifts. They are such lovely and friendly girls.
It was my first time shopping at The Perfume Shop, and they also helped me set up a reward card, which was really appreciated.
Thank you both so much for helping make my daughter’s birthday so special. She absolutely loved all of her presents! 🎁💖Xx

Risposta di The Perfume Shop - Burnley 302
Fantastic staff,brilliant service and…
Fantastic staff,brilliant service and well knowledgeable on your products

Risposta di The Perfume Shop - Burnley 302

Risposta di The Perfume Shop - Burnley 302
A wonderful staff member amina helped…
A wonderful staff member amina helped with buying the perfect gift thank you 😊

Risposta di The Perfume Shop - Burnley 302
Jamie and Danielle were amazing and…
Jamie and Danielle were amazing and super helpful!

Risposta di The Perfume Shop - Burnley 302
The service was amazing and extremely…
The service was amazing and extremely helpful

Risposta di The Perfume Shop - Burnley 302
Maryam and tash gave a good service…
Maryam and tash gave a good service keep it up !

Risposta di The Perfume Shop - Burnley 302
Was looked after by Georgia
Was looked after by Georgia
Service was exceptional and she was very helpful in finding me the perfume that i wanted
5 stars

Risposta di The Perfume Shop - Burnley 302
Tasha was attentive
Tasha was attentive, polite and very helpful. Made the purchase simple and enjoyable for me. Thanks.

Risposta di The Perfume Shop - Burnley 302
Very helpful staff
I had a fantastic experience with Georgia. She was very helpful and assisted me in selecting the perfect go to fragrance. Kind and thoughtful souls like her uplift your shopping experience and make you feel welcome.

Risposta di The Perfume Shop - Burnley 302
Came into today looking for a new scent…
Came into today looking for a new scent to try and was greeted by Jamie and another woman, both were absolutely lovely and very helpful. Jamie especially was a big helpd and gave me many options to sample and try before I eventually settled on one. Overall it was a lovely experience, both asked me great questions regarding what scents I preferred and really did well to find one to match what I was looking for! Would 100% come again and ask them for more advice if looking for something new in the future!

Risposta di The Perfume Shop - Burnley 302
Lovely store and Georgia was great
I was greeted in the Burnley store by Georgia who was fabulous, very accommodating, helpful and friendly. She explained things to me regarding my purchase and couldn’t have been friendlier

Risposta di The Perfume Shop - Burnley 302
10/10 customer service
I was served by Amina at The Perfume Shop, and she was absolutely amazing. She listened to what I was looking for, gave great recommendations, and made the whole experience easy and enjoyable. Her friendly and helpful attitude really stood out. Thank you so much, Amina!

Risposta di The Perfume Shop - Burnley 302
Good experience and excellent customer…
Good experience and excellent customer service from Maryam very helpful

Risposta di The Perfume Shop - Burnley 302
Excellent company
Excellent company. I popped in to the Burnley store to buy a specific perfume for my upcoming wedding, but it wasn't in stock. They said they could order it and it would be delivered to my home within a few days. I was very surprised when it arrived the very next day! Awesome service!

Risposta di The Perfume Shop - Burnley 302
I was greeted by a lovely staff member…
I was greeted by a lovely staff member this morning, I believe her name was Georgia. She was more than helpful and very patient. I had no plans on purchasing this morning, it was just a general enquiry about aftershave smells for my teenage, son for his holiday . I did end up buying him a fragrance suggested by Georgia, thank you . My son is over the moon with it . I will definitely be back instead of purchasing online . Thank you Georgia for your time on this occasion

Risposta di The Perfume Shop - Burnley 302
Visited your Burnley branch today.
Visited your Burnley branch today and was served by Danielle. The store and staff were well presented and the staff are very friendly and polite.
I went in to purchase a perfume that has been released today which I was glad to purchase and also left with a second fragrance.
Thank you Danielle for your kindness knowledge and kind words, we will be back again.

Risposta di The Perfume Shop - Burnley 302
My experience was very good and my…
My experience was very good and my delivery came on time also the staff was very friendly.

Risposta di The Perfume Shop - Burnley 302
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







