The Perfume Shop - Bromley 7 Recensioni 

92
TrustScore 5 su 5

4,8

Unit 23, The Glades Shopping Centre, High Street, BR1 1DD KENT, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our mon... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I went to to my local branch in Bromley as I'd ordered perfume from the on-line perfume shop site which arrived broken and I was advised to go to the physical shop for a replacement. The online shop g... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Harvey one of the staff,he helped us alot to find a gift for my husband ,suitable perfume that my husband would like 🥰🥰 for his birthday ,with his (harvey)enthusiasm and full of energy,definitely w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Everytime I walk in, im graced with a joyous hello and if I’d need any help. Today Natasha, treated me with respect, kindness, convo, laughter and more, helping me find and purchase the best fragran... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Profumeria
  2. Fornitore di prodotti di bellezza
  3. Fornitore di cosmetici e profumi
  4. Negozio di cosmetici
  5. Fornitore di sapori, fragranze e aromi
  6. Negozio di prodotti per capelli

Scritti dall'azienda

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Informazioni di contatto

  • Unit 23, The Glades Shopping Centre, High Street, BR1 1DD, KENT, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

92 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(92)

36.169 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I was served today by Harvey with my…

I was served today by Harvey with my mum in Bromley. Harvey was so lovely helping me find a new aftershave. His customer experience and attentiveness made the purchase a wonderful experience. Thank you Harvey!!!

2 novembre 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Kemi best customer service ever so…

Kemi best customer service ever so helpful and friendly will definitely tell be coming back to this store

30 ottobre 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

I had a really great experience at The…

I had a really great experience at The Perfume Shop. The manager took his time to listen carefully to what I was looking for and really understood the kind of scent I wanted. He was patient, friendly, and knowledgeable, recommending a few options that matched my preferences perfectly — including one of his own favourites, which turned out to be an amazing suggestion! Excellent customer service and a genuinely pleasant shopping experience. I’ll definitely be coming back.

16 ottobre 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Chloe

Went to the shop to find a specific perfume and unfortunately it was not in stock luckily kemi helped me and even managed to let me order it to be collected by when due . She was amazing help really kind and polite and definitely helped me alot as i have been struggling o find this perfume

11 ottobre 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thank you for a lovely review, we appreciate you and thank you for shopping with us.

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

10/10 service from Kemi @ Bromley!

Bought a gift from the Bromley store yesterday, recommended by Kemi, a Sales Assistant, who was very friendly and supportive. I think it's the best customer service I've had when buying a perfume!

5 ottobre 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thanks for your lovely words, we appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valutata 5 stelle su 5

Natasha was amazing

Natasha was amazing, she really listened to what I was looking for and found me the perfect scent! Will definitely be back for more!

11 settembre 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thanks for your positive review! We appreciate you and hope you have a lovely day.

The Perfume Shop

Valutata 5 stelle su 5

Jack at the Bromley branch was…

Jack at the Bromley branch was extremely helpful. He assisted me in helping me find a fragrance gift set for my partners birthday. Amazing service 10/10 would highly recommend 👍

6 settembre 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thank you so much for your review. We appreciate you!

The Perfume Shop

Valutata 5 stelle su 5

Very efficient

Very efficient. Harvey was extremely helpful and very friendly

4 settembre 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thanks for your review! We appreciate you.

The Perfume Shop

Valutata 5 stelle su 5

Bromley Perfume Shop in the Glades

Great experience at the Bromley Perfume shop in the glades. Natasha was really helpful and helped me find an aftershave that met my requirements. 10 out of 10.

29 agosto 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hello,

Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.

Kind regards,
Jasmyn

Valutata 5 stelle su 5

Went to the perfume shop in Bromley and…

Went to the perfume shop in Bromley and the man that served me was very helpful and I would definitely go back if I needed to buy another gift. I had just been in another perfume shop in Bromley who were not helpful at all.

28 agosto 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hello,

We're happy to hear that you found our service helpful during your visit. We appreciate your positive feedback and are glad you enjoyed your experience in our Bromley shop. We look forward to seeing you again!

Kind regards,
Jasmyn
The Perfume Shop

Valutata 5 stelle su 5

Pleasant staff

Was served today by Harvey at Bromley store. What a pleasant bubbly young man and very respectful. I was very pleased with my purchase as one of my favourites GPG classique was in stock.

13 agosto 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thanks for your review. We appreciate you and thanks for choosing us to shop with.

The Perfume Shop

Valutata 5 stelle su 5

Ruby and her absolutely outstanding customer service…

Absolutely Outstanding Customer Service at The Perfume Shop – Bromley, The Glades
I had the most wonderful experience at The Perfume Shop in Bromley (located in The Glades shopping centre), and I couldn’t be
more impressed with the level of customer service I received. From the moment I walked in, I was greeted with a smile and genuine enthusiasm from the
staff member (whom i later found out to be called Ruby).
i went in the shop late in the afternoon near to closing time and in a hurry,
She was were incredibly knowledgeable, patient, and attentive – took the time to listen to what I was looking for, asked thoughtful questions about my preferences, and
helped me with a few new fragrance for my wife. 
There was no pressure to buy, just a genuine desire to help.
What really stood out was how personal the service felt. I was made to feel like a valued customer from start to finish. she even went above and beyond when gift wrapping the item and wishing
me all the best for my anniversary.
The store itself was immaculate, well-organized, and beautifully laid out, which made browsing a real pleasure. It’s clear that this location values both product knowledge and customer care
 equally – a rare combination these days!
I left feeling confident in my purchase and genuinely happy with the whole experience. I wouldn’t hesitate to return, and I’ll definitely be recommending this store to friends and family. i even tried to give her a monetary tip for the level of great customer service and she politely declined.
A huge thank you to Ruby in particular & the team at The Perfume Shop, Bromley – keep up the amazing work!

5 agosto 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Valutata 5 stelle su 5

The Glades Bromley store

At the glades Bromley store, Natasha was super helpful, polite and funny she made the task of buying my dad a gift very easy and enjoyable, she also recommended a lovely perfume I purchased for myself. Overall 10/10 service.

6 agosto 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Valutata 5 stelle su 5

Amazing customer service

Amazing customer service. Really made my day. Special shout out to Natasha who went above and beyond.

6 agosto 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Valutata 5 stelle su 5

Bromley the perfume shop

I went to the perfume shop in Bromley and was served by a lady called Paula who was outstanding very understanding and helpful would recommend her getting a pay rise

31 luglio 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valutata 5 stelle su 5

Excellent customer service by Harvey at…

Excellent customer service by Harvey at the Bromley branch. Nothing was too much trouble for him when I said I hadn't received my rewards from Head Office.

29 luglio 2025
Non scritta su invito
Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Valutata 5 stelle su 5

I had a wonderful experience at The…

I had a wonderful experience at The Perfume Shop in Glades Bromley, all thanks to Natasha. She was incredibly helpful and knowledgeable when assisting me with my perfume purchase, taking the time to understand what I was looking for and offering great suggestions.

What really stood out was her patience and attention to detail when gift-wrapping all the products I bought. She took such care with each item and made sure everything looked perfect — it really added a special touch to the whole experience.

Natasha’s professionalism and friendly attitude made my visit a genuinely pleasant one. She did a fantastic job from start to finish. Thank you again for the great service!

27 luglio 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Valutata 5 stelle su 5

Just been served by Harvey in the…

Just been served by Harvey in the Glades Bromley store. He was super helpful and did a wonderful job gift wrapping my purchase. Can’t recommend him highly enough!!

20 luglio 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thanks for your positive review! We appreciate your kind words.

Kind regards,
The Perfume Shop.

Valutata 5 stelle su 5

Kemi

Kemi, the girl that served me was amazing, so attentive and wanted to make sure we got the best service.

4 luglio 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.

The Perfume Shop.

Valutata 5 stelle su 5

I visited the Bromly branch this…

I visited the Bromly branch this afternoon and was greeted by a lovely, young assistant Kemi. Her people skills and customer care was next to none. She was professionally friendly and gave great service and advice. What a delightful assistant.

28 giugno 2025
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Logo di The Perfume Shop - Bromley 7

Risposta di The Perfume Shop - Bromley 7

Hi,

I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.

The Perfume Shop

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