What a fabulous experience with Kemi at the Bromley Glades store. She is so knowledgeable about fragrance and the way it reacts to certain skin types. She was just so lovely
L'azienda ha risposto
Sede
Cambia sedeUnit 23, The Glades Shopping Centre, High Street, BR1 1DD KENT, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Kemi was fantastic one of the best sales assistants yet! She was locely would definitely buy again from her❤️❤️❤️
L'azienda ha risposto
Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our mon... Leggi di più
L'azienda ha risposto
I went to to my local branch in Bromley as I'd ordered perfume from the on-line perfume shop site which arrived broken and I was advised to go to the physical shop for a replacement. The online shop g... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 23, The Glades Shopping Centre, High Street, BR1 1DD, KENT, Regno Unito
4,8
Eccellente
98 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
How amazing was my trip to this Bromley…
How amazing was my trip to this Bromley store! The staff was amazing, very professional and great service. Very friendly and very polite. I highly recommend! Just to mentioned the two wonderful people that served me today. Thank you Ruby and Serbay! Xxx
1 maggio 2026
Non scritta su invito
Risposta di The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The shop assistant who attended to me…
The shop assistant who attended to me was very nice and helpful. She was very patient and explained in details the perfume I wanted to buy and promotion which enabled me to make an informed decision. The delivery was also very good
26 aprile 2026
Risposta di The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came in for a gift for-my fiancée
Came in for a gift for-my fiancée , left with a prada intense highly recommended by the manager and raahi explained to me the differences between all dior sauvages, and took the parcum for its longevity.
1 aprile 2026
Non scritta su invito
Risposta di The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Bromley 7
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Bromley 7
Hello Aaliyah,
We're really happy to hear that you could find what you needed and compare prices. Thank you for your feedback, we really appreciate it.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Great Customer Service
Kemi at Bromley Perfume Shop was amazingly helpful with helping me pick out a perfume as a gift. She really took her time to help me. Exceptional customer service from her!
15 marzo 2026
Non scritta su invito
Risposta di The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Risposta di The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Good Service
They were very helpful in the shop, and a quick delivery, very pleased with my item to.
2 marzo 2026
Risposta di The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Raahi she is very good 👍 in customer…
Raahi she is very good 👍 in customer service. I was very impressed with with her customer service bless her 🙏 very polite and she got very good miner to the customer care.
22 febbraio 2026
Non scritta su invito
Risposta di The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
They do have excellent customer…
They do have excellent customer service. And manager is very welcoming.
19 febbraio 2026
Non scritta su invito
Risposta di The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer service… new Miu Miu…
Excellent customer service… new Miu Miu is highly recommended and went down a treat. Thank you too Nashad and Breanna
19 febbraio 2026
Non scritta su invito
Risposta di The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Breanna helped me a faulty item and…
Breanna helped me a faulty item and still made me a purchase and made me feel assured
19 febbraio 2026
Non scritta su invito
Risposta di The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kemi, Ruby and Serbuy 100/10 service 🫶
Me and my boyfriend came in today to find myself a fragrance. Straight away Kemi, Ruby and Serbuy were very nice and friendly and helped me find 2 fragrances that I fell in love with. They also threw in some freebies and a discount for choosing to shop with them which made my day (the little purse was soo beautiful I am obsessed! And the mini perfume smells amazing) service was amazing everyone was so sweet and helpful. I’ll defo be coming back for my next fragrances 🫶
17 febbraio 2026
Non scritta su invito
Risposta di The Perfume Shop - Bromley 7
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Still haven’t received them yet
Still haven’t received them yet, and I paid £14 for two items to be delivered delivered the following day
11 febbraio 2026
Risposta di The Perfume Shop - Bromley 7
Hello Stephen,
Thank you for your review and I’m very sorry for the delay in receiving your order, especially after paying for next day delivery.
I can see that your order was sent using the requested Special Delivery Guaranteed, which is a signed‑for service. As no one was available at the delivery address at the time of the first attempt, Royal Mail were required to make a redelivery attempt, which unfortunately caused the delay.
I’m pleased to see that you were able to redirect the parcel to a local store, and I hope this made receiving your order more convenient. I do apologise for the frustration caused and appreciate your patience while this was resolved.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Ali and Kemi were really kind and…
Ali and Kemi were really kind and supportive during my time at the perfume shop at Bromley. Thank you so much guys
20 dicembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Bromley 7
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
Excellent customer service
Absolutely amazing service today in Bromley store! Harvey was so helpful,I was looking for a number of gifts and he helped me find the perfect fragrances...so helpful and really knowledgeable even gift wrapped them all! Great experience
14 dicembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Bromley 7
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Risposta di The Perfume Shop - Bromley 7
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Amazing store and workers
Ruby was amazing! So professional and attentive, she went out her way for me and my friend. Ruby never got annoyed at our requests. I feel like she went above and beyond for me. I appreciate her so much. Amazing staff!!
Plus the manager was sooo bubbly and smiley! Made me feel very welcomed!
I’ll definitely be back !
25 novembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Bromley 7
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Risposta di The Perfume Shop - Bromley 7
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Amazing service today in Bromley by…
Amazing service today in Bromley by Harvey and Jodie and was friendly and helpful and showed us the personalised ribbon for gift wrapping which was great!
13 novembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Bromley 7
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.