We visited the Braintree Freeport store on Monday with our 2 daughters looking for a new fragrance and body spray. We were assisted by Sam who was amazing. By asking a few questions on current likes... Leggi di più
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Sede
Cambia sedeUnit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB
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The assistant was very helpful polite and gave us advice on the products and let us smell a few new brands.
L'azienda ha risposto
Ordered perfume delivered exactly as promised within a few days. Perfume is for 80th birthday in October so will not be opened for few weeks.
L'azienda ha risposto
Very lovely customer service would come and shop again Sindy was very helpful.
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, Regno Unito
4,9
Eccellente
256 recensioni
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Rachel helped to recommend excellent…
Rachel helped to recommend excellent perfumes
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Was very good service i had today from…
Was very good service i had today from JO, would reccomened
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Spoke with Helen today in store
Spoke with Helen today in store. Helen was so helpful and patient whilst I tested a number of aftershaves. Excellent service!
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Helen was so helpful!
Helen was so helpful! Was so patient with our indecisiveness on scents. Promoted lots of deals and discounts and answered all our questions :)
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Came today to find a new fragrance
Came today to find a new fragrance , Helen was really helpful and suggested few of them. Overall perfect experience.
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Helpful, Patient
Helpful, cheerful staff - especially Jo who patiently let us smell everything!
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I buy in brain tree center,Rachel was…
I buy in brain tree center,Rachel was very helpful .and I buyed Roberto cavali perfum
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Rachel was extremely patient and…
Rachel was extremely patient and helpful.
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Excellent customer service by Rachel
Excellent customer service by Rachel. Very happy with my purchase
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
In the shop today and Jo was a great…
In the shop today and Jo was a great help for us. Would highly recommend and also got a free gift with our purchase with rewards card.
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
really helpful
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I was served by Sam
I was served by Sam. He made the experience quick and easy and both me and my partner came away with a perfume we liked in the space of 10 mins. Thank you Sam
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Rachel is so helpful
Rachel is so helpful! Knowledgeable and friendly! Super easy and successful shop! Very happy with my purchases x
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Rachel was outstanding!!
Rachel was outstanding!!! She helped me and my partner to choose a new aftershave & and perfume for us. We asked loads of questions and without pausing or having to ask someone else she had the answers. She was polite and brilliant.
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
We're happy to hear that you and your partner had such a positive experience! It's great to know that our team member was so helpful in choosing your new fragrances. We appreciate your feedback.
Sincerely,
Jasmyn
The Perfume Shop
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
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