We visited the Braintree Freeport store on Monday with our 2 daughters looking for a new fragrance and body spray. We were assisted by Sam who was amazing. By asking a few questions on current likes... Leggi di più
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Sede
Cambia sedeUnit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH ESSEX, GB
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The assistant was very helpful polite and gave us advice on the products and let us smell a few new brands.
L'azienda ha risposto
Ordered perfume delivered exactly as promised within a few days. Perfume is for 80th birthday in October so will not be opened for few weeks.
L'azienda ha risposto
Very lovely customer service would come and shop again Sindy was very helpful.
L'azienda ha risposto
Dettagli dell'azienda
- Profumeria
- anche in
- Fornitore di cosmetici e profumi
- Fornitore di prodotti di bellezza
- Fornitore di sapori, fragranze e aromi
- Negozio di cosmetici
- Negozio di prodotti per capelli
Scritti dall'azienda
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Informazioni di contatto
Unit 49, Freeport Braintree, Charter Way, Chapel Hill, Braintree, CM77 8YH, ESSEX, Regno Unito
4,9
Eccellente
256 recensioni
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Lady in the perfume shop was very…
Lady in the perfume shop was very helpful, my order arrived when she said it would, very pleased with the service I received.
16 dicembre 2025
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your lovely feedback & for choosing us to shop with us.
The Perfume Shop
I met Amber
I met Amber. S, at the braintree store what a great young lady. Amazing attitude and very understanding. Read the room great definitely could run a shop. I gave her limited info about product knowledge but Amber figured it out. People like her (not many) make it worth coming out to shop. Thanks again.
17 dicembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Great Service.
Arrangement was made to have the perfume it wanted to be delivered to my home address as it was out of stock in store. It was ordered Saturday and delivered Monday. Great service
6 dicembre 2025
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Sam was absolutely amazing and provided…
Sam was absolutely amazing and provided an above and beyond service! 100% recommend the Braintree outlet store.
Definitely pop in and you’ll be well looked after!
10 dicembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
helpful and knowledgeable staff
helpful and knowledgeable staff in the shop- couldn't do more to help me with my choice and get it delivered
3 dicembre 2025
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
I went into the perfume shop I
I went into the perfume shop I purchased a bottle of my favourite after shave on Saturday and it was delivered to my home address Monday morning thats what i call service
15 novembre 2025
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Sam was very helpful and professional
Sam was very helpful and professional. Will be returning in the future
25 novembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Absolutely great service Instore at…
Absolutely great service Instore at Braintree they gentleman that served us was great very polite and knowledgeable
19 novembre 2025
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Great personal service
From start to finish I received excellent service. My assistant found the perfume I aanted, ordered it as it was not in stock and I had it posted to the store. When I went to get it she gift wrapped it for me .Perfect.
15 novembre 2025
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Jo and Rachel were wonderful and so helpful
Went into the shop today with my dad to get some perfume for my mum. We were served by Jo and Rachel and they were both wonderful. Considering we’re 2 guys who don’t really have a clue what we were looking at they were incredibly helpful and went above and beyond.
Thanks again
16 novembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Sam at the Braintree Freeport’s store…
Sam at the Braintree Freeport’s store was AMAZING. Very helpful with very indecisive customers. He knew what he was talking about and offered lots of options and advice. Two very happy customers who will be returning. Thank you
15 novembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Amazing staff at Braintree freeport
I didn't catch the lady's name but she was super helpful in the Braintree freeport branch. She offered to go into the storage and pick up some Xmas gift sets that weren't in the store yet . Thanks so much ✨️💖
8 novembre 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Went to buy aftershave for a present
Went to buy aftershave for a present, the guy serving couldn't of been more helpful, really knew his fragrances, will definitely go back.
21 luglio 2025
Risposta di The Perfume Shop - Braintree 144
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Perfume deliver
I ordered a perfume for my husband's birthday present and I wanted it posted at home. It has arrived on time and with no damages. It is a free service. I think it was nice.
30 settembre 2025
Risposta di The Perfume Shop - Braintree 144
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Fast
Didn't want to pay for next day delivery so did standard, they were very quick at dispatching my item and it arrived in 2 days so very happy. Great item, great service, thank you.
28 agosto 2025
Risposta di The Perfume Shop - Braintree 144
Hello,
We're happy to hear that you received your item quickly with standard delivery! We appreciate your positive feedback regarding our service and the item you purchased. Thank you!
Kind regards,
Jasmyn
The Perfume Shop
Ask for Andria!
Andria was very helpful in helping me select some men's fragrance options. Ask for her by name! 👍🏻🌟🌟🌟🌟🌟
29 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Amber was really helpful will come again
24 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Kyan done a great job helping me check…
Kyan done a great job helping me check different aftershaves for my wedding.
23 agosto 2025
Non scritta su invito
Risposta di The Perfume Shop - Braintree 144
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
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