My purchase arrived almost a week earlier than anticipated. The necklace was perfect! 3 names plus 2 small diamonds. It looked awesome. Then for a reasonable price I added a pair of flower earrings... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Beautiful Mother's Day necklace with children's name on the beads. Fast delivery. Lovely package. 2 year warranty if needed. Preview available for most of the items where you add a name, so you can... Leggi di più
The easy order process and checkout. I love my silver grandmas necklace! My grandchildren's names were spelled correct and the fine cut out of the names is perfect 👌Shipping was included, quick and p... Leggi di più
My order arrived on time and was presented beautifully. Each piece was in its own box with a cleaning cloth. When I opened my selections, I was delighted by the quality and craftsmanship. Customer ser... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.
Informazioni di contatto
Stati Uniti
- support@theograce.com
- theograce.com
4,6
Eccellente
271 recensioni
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Loved my necklace!
27 aprile 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Ordering is easy
Ordering is easy, quality is exceptional, customer service is extremely professional and responsive!!
24 aprile 2026
Non scritta su invito
Risposta di Theo Grace
We appreciate you taking the time to share your feedback. We are happy to hear that you found our ordering process easy and that you were satisfied with the quality and service.
Product not received: Illegal refusal of refund to original payment
Ordered jewelry with guaranteed delivery date. A week later received an email that it was out of stock, and offers to only EXCHANGE or STORE CREDIT. This is ILLEGAL in the United States to not offer a refund to the original payment source when NO GOODS OR SERVICES WERE EVER EXCHANGED.
Listen to the other reviews, Theo grace is crap.
26 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Joey,
We are very sorry for this experience and the frustration it has caused.
This is not the service we aim to provide. We will proceed with a full refund to your original payment method immediately, and our customer service team will contact you directly to confirm everything.
We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
The necklace was Beautifully crafted
The necklace was Beautifully crafted. I was amazed. Thank you so much for this beautiful creation.
25 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Lisa,
Thank you so much for your kind words. We are delighted to hear you were amazed by your necklace.
It truly means a lot to us.
It was nice and good quality for the…
It was nice and good quality for the price
25 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Cynthia,
Thank you for your feedback. We are glad to hear you are happy with the quality and value of your piece.
We truly appreciate your support.
Good customer service
Good customer service. Good contact on receiving and processing your order. And delivered as promised . Good product and craftsmanship
24 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi,
Thank you for your feedback. We are glad to hear you appreciated the communication, delivery, and craftsmanship.
We truly appreciate your support.
I took a chance on this first time…
I took a chance on this first time purchase. Very pleased and my wife was overjoyed especially since I did this on my own. Plan to order gifts for my daughter and daughter in law.
9 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Earl,
Thank you for sharing your experience. We are so happy to hear you took a chance with us and that it turned out so well.
We look forward to helping you with your next gifts.
Beautiful jewelry ❤️
I just received my third piece from Theo grace, and they're all perfect! Beautiful, quality jewelry ❤️❤️ i will definitely purchase more.
24 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Stacey,
Thank you so much for your continued support. We are delighted to hear you love all your pieces.
We look forward to your next order.
I’ve always wanted a mother’s piece of…
I’ve always wanted a mother’s piece of jewelry but I never liked the designs because it seemed old lady like. I absolutely loved all the designs and hard a hard time deciding on which one to get. I just received my new necklace and it’s even better in person. Thank you!
24 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Kathleen,
Thank you for your lovely feedback. We are so happy to hear you found a design you love and that it exceeded your expectations.
It truly means a lot to us.
Absolutely beautiful piece of jewelry
Absolutely beautiful piece of jewelry! Very excited to give this to my friend
24 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Cathy,
Thank you for your kind words. We are so happy to hear you love the piece and hope your friend will love it just as much.
We truly appreciate your support.
Shocking delivery, no tracking
The item is great, however I’m appalled at the shipping situation.
Having bought a £200 item, there are no tracking details provided, meaning you’re unable to track your item properly, you’re just given the estimated delivery date.
The item was delivered early, and left outside, I can appreciate this is partially the couriers fault however under no circumstances should an item of that value be shipped without tracked delivery. Will not order again
24 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Michaela,
Thank you for your feedback. We are glad to hear you are happy with the item itself, but we are very sorry for the concerns caused by the delivery experience.
We understand how important tracking and secure delivery are, especially for higher-value items. Your feedback will be shared with our team as we continuously work to improve our shipping process.
We truly appreciate you taking the time to share your experience.
The shipping and quality of product
The shipping and quality of product ! I love how each piece carrys so much meaning and how personal each piece is
5 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Sherri,
Thank you for your feedback. We are so glad you love the quality and the meaning behind your piece.
It truly means a lot to us.
Treat yo self to a Coco Hexagon Photo Ring…
I ordered the Coco Hexagon Photo Ring in gold and it is so chic! Also, I get to wear a picture of my special little guy all day! It brings me such joy!
Also, I had to get my ring resized and that process was easy and I received notifications along the way.
22 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Erin,
Thank you for your lovely message. We are so happy to hear your ring brings you joy and that the resizing process went smoothly.
We truly appreciate your support.
It was a pleasure to deal with Theo &…
It was a pleasure to deal with Theo & Grace jewelry. Very professional and caring team. Went out of their way to fix and accommodate my order. I will definitely be buying more of the beautiful jewelry from them.
22 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Dale,
Thank you for your kind words. We are delighted to hear you had a positive experience with our team.
We look forward to serving you again.
Fantastic quality products.
Fantastic quality products.
Great delivery time.
Really easy to use website.
23 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Melissa,
Thank you for your feedback. We are glad to hear you enjoyed the quality, delivery time, and website experience.
We truly appreciate your support.
Beautiful Bracelet
Beautiful bracelet! Amazing customer service! Fast delivery! Highly recommended!
14 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi,
Thank you for your wonderful feedback. We are so happy to hear you love your bracelet and had a great experience with our service.
Your recommendation means a lot to us.
They made me a Silver pendant with the…
They made me a Silver pendant with the name of our Beautiful little Parsons Russell Terrier Boab who left us for a new life in Heaven.
22 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Joe,
Thank you for sharing this with us. We are truly honored to have created such a meaningful piece in memory of Boab.
It means a lot to be part of something so special.
The greatness of the staff behind this…
The greatness of the staff behind this company and the enthusiasm behind the creation of the jewelry really inspires eternal life to whom is on the they grace website. The kindness and encouragement with the jewelry modifications really showcase such intelligence and grace within this wonderful collection of jewelry. The divine message and remembrance that this lovely collection of jewelry is broadcasting is so valuable and it will live on forever and always since the adoration for one’s family is the true core meaning to eternal and a wonderful lovely experience to one’s life. Such a fantastic moment to be able to experience this beautiful grace of jewelry and the divine message that remembers our heart on what we know.
15 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Jose,
Thank you for your beautiful message. Your words truly mean a lot to us and reflect exactly what we hope to bring through our jewelry.
We deeply appreciate your support.
Beautiful bracelet
The identity bracelet with a tag for each of my grandchildren’s names was the perfect 70th birthday present
19 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Wendy,
Thank you for your kind words. We are so happy to hear the bracelet made such a special birthday gift.
We truly appreciate your support.
First time using TheoGrace
First time using TheoGrace. I love the quality of their products along with the fashion, creativity and beauty that goes into their designs.
21 aprile 2026
Non scritta su invito
Risposta di Theo Grace
Hi Linda,
Thank you for your feedback. We are delighted to hear you love the quality, creativity, and design of our pieces.
It truly means a lot to us.
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