My purchase arrived almost a week earlier than anticipated. The necklace was perfect! 3 names plus 2 small diamonds. It looked awesome. Then for a reasonable price I added a pair of flower earrings... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Beautiful Mother's Day necklace with children's name on the beads. Fast delivery. Lovely package. 2 year warranty if needed. Preview available for most of the items where you add a name, so you can... Leggi di più
The easy order process and checkout. I love my silver grandmas necklace! My grandchildren's names were spelled correct and the fine cut out of the names is perfect 👌Shipping was included, quick and p... Leggi di più
My order arrived on time and was presented beautifully. Each piece was in its own box with a cleaning cloth. When I opened my selections, I was delighted by the quality and craftsmanship. Customer ser... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.
Informazioni di contatto
Stati Uniti
- support@theograce.com
- theograce.com
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Absolutely stunning
The ordering was easy shipping came quick and the piece is absolutly beautiful.
Looked and SO Pleased
Looked at the jewelry for several months before I purchased my children’s names on sterling silver beads. Very happy with my purchase.
Needed a change to my order and it was…
Needed a change to my order and it was prompt and they kept me informed through the whole process. My jewelry arrived and it was exactly what I expected! Thank you TheoGrace for making my GF’s Mothers Day special!
Much larger than depicted
Much larger than depicted, not quite up to the quality described.
Potrebbe usare l'IA per rispondereMostra di più
When you buy a gift for someone and you…
When you buy a gift for someone and you expect it at a certain time, the let down when it is delayed is huge. Unacceptable to screw up big days like mothers day. Don't lie about your ability to provide a service in a given time. Likely I would have went to a competitor had you not promised delivery within the timeframe described.

Risposta di Theo Grace
excellent quality and customer service!
Perfect & lovely piece of jewellery
Perfect & lovely piece of jewellery.
My husband loves it. Highly recommend buying from this company. Customer service is A1. Quick delivery. Packaged nicely.
The items are beautiful and well…
The items are beautiful and well crafted. Shipping was fast and arrived before Mother’s Day. I am vey pleased with the purchase and will definitely be buying from Theo Grace in the future.
From order to delivery it was all…
From order to delivery it was all positive and the quality is great
My purchase arrived almost a week…
My purchase arrived almost a week earlier than anticipated. The necklace was perfect! 3 names plus 2 small diamonds. It looked awesome. Then for a reasonable price I added a pair of flower earrings.
The perfect Mother's Day gift for my daughter!
Absolutely stunning necklace & company
Absolutely stunning necklace. The company is wonderful. They sent an email with a preview of the necklace completed before shipping it out. Great experience! Definitely recommend.
I feel the necklace I bought
I feel the necklace I bought, the weighted beads, was rather on the flimsy side. The beads are so small you can not see the names engraved on them. Also, the clasp on the necklace is cheap. I need to go to a jeweler and have a lobster claw put in it. The chain itself is also very thin and flimsy.
Actually would like to know what your return process is please. Definitely don’t feel this is worth the money.
Terrible customer service
Terrible customer service. Actually, make that no customer service at all. I paid $15 for express shipping and had in writing it would arrive before Mother’s Day, either 5/7/2026 or 5/8/2026. I did not have it on 5/9/2026 so I contacted customer service, which was AI. The response from AI was sorry your order is delayed,someone would be in touch with 24 hours, and I would receive a $15 off my next order. Mother’s Day, 5/10/2026 came and I used the email address from the ridiculous response and , again, was told a live person would be in touch with 24 hours. I had no present for our big Mother’s Day celebration. Package finally arrived Monday afternoon on 5/11/2026. It is now 10:00 pm and over 48 hour past my first email and over 24 hours past my second email and no reply as promised within 24 hours for either email and I’ve been charged express shipping. I might dispute the entire charge and return the necklace since it was not delivered as promised and I never should have dealt with a company that won’t provide a phone number or provide access to a live person. Lesson learned the hard way.

Risposta di Theo Grace
Almost flawless
Outside of a shipping snafu that lead to the gift being delivered late, the product, the customer service, and shopping experience as a whole were spectacular.
The quality for the price point is spot…
The quality for the price point is spot on and the bracelet is very nice. I purchased it for my mother-in-law for Mother’s Day and she LOVED it! I’m glad I took a chance on Theo Grace
I love this company
I love this company. They are very talented & professional. I love their jewelry, I have many pieces that I have bought and Iam very happy with them.
Terry Necklace
I ordered a necklace for my daughter in Silver with her 2 daughters names and birthstones and her 2 children's names and birthstone. The necklace was absolutely gorgeous and she loved it. And to add, I ordered the same necklace for her 2 years ago, since then we had an addition to the family and she wanted the same necklace with the addition. It was lovely. I will definitely order again. By the way, the first time I ordered the company was MYKA now Theo Grace. I had a hard time finding you because I wanted the same necklace. Great job!!!
Easy to order and very accommodating
Easy to order and very accommodating. Great looking pieces.
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