My purchase arrived almost a week earlier than anticipated. The necklace was perfect! 3 names plus 2 small diamonds. It looked awesome. Then for a reasonable price I added a pair of flower earrings... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Beautiful Mother's Day necklace with children's name on the beads. Fast delivery. Lovely package. 2 year warranty if needed. Preview available for most of the items where you add a name, so you can... Leggi di più
The easy order process and checkout. I love my silver grandmas necklace! My grandchildren's names were spelled correct and the fine cut out of the names is perfect 👌Shipping was included, quick and p... Leggi di più
My order arrived on time and was presented beautifully. Each piece was in its own box with a cleaning cloth. When I opened my selections, I was delighted by the quality and craftsmanship. Customer ser... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Theo Grace, we make jewelry that means something. Our pieces are designed to celebrate life’s most meaningful moments, from names and dates to the memories you want to carry with you every day. Co-created with Nicky Hilton, Theo Grace brings a fresh perspective to modern jewelry, where style meets sentiment and every detail is thoughtfully designed. Each piece is carefully crafted by our team, from the first idea to the final finish, using quality materials and a deep attention to meaning. Whether you are marking a milestone, gifting someone you love, or simply treating yourself, Theo Grace is here to help you say it beautifully.
Informazioni di contatto
Stati Uniti
- support@theograce.com
- theograce.com
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I found the perfect necklace
I found the perfect necklace, ordered it with a discount, and received it a few days later! It Is absolutely stunning! I get compliments everywhere I go!!

Risposta di Theo Grace
I love the quality and simplicity of my 3D Bar Necklace
I love the quality and simplicity of this bar necklace. It's a lovely piece that I wear in memory of my son, Christopher. The packaging made this jewelry even more special.

Risposta di Theo Grace
Fabulous attention to detail!!!
Great product, quick shipping, great customer service! I will definitely buy from them again!

Risposta di Theo Grace
Above and beyond
A mistake that I had made was fixed despite me being short in my tone. The customer service team handled it perfectly and were quick to resolve my issue. The item was remade and shipped in no time. This level of customer service is appreciated and will keep me coming back for more. The quality of the necklace was great and it is very affordable.

Risposta di Theo Grace
Love my bead necklace
Love my bead necklace. Has all my grandkids names and even a diamond in the middle 😁. It's beautiful ❤️.

Risposta di Theo Grace
Ordered a family birthstone necklace
Ordered a family birthstone necklace. Simply beautiful!!

Risposta di Theo Grace
Not Trustworthy
This is an awful company. The customer service is horrible. They want to charge me a restocking fee just to add a charm to a necklace, even though the description for this product says a charm can be added anytime. Now they want the necklace back to add the charm, AND they want to charge me a 30% restocking fee because they demand I send back the original necklace. It was a gift. How do you ask someone to give a gift back?! For WHAT? I have tried to escalate this issue to a supervisor. I found out that they are NOT in the USA and do not have a contact number for discussion. This has been going on for months. I wonder if Nicky Hilton Rothschild, the owner, knows how poorly her company is being handled overseas!

Risposta di Theo Grace
Great customer service
Theo Grace went above and beyond with customer service. They allowed me to send back an order for a Russian ring necklace when my daughter found out she was having another baby. They remade the necklace with the new baby’s name. This was one of 3 necklaces I have ordered. My daughter and daughter in laws are very pleased with them. I just ordered myself a grandmother bead necklace and cannot wait to get it. I think the quality is great. I always buy 14 k gold because I want them to last forever

Risposta di Theo Grace
Silver necklace
The silver necklace with three names is absolutely beautiful and so meaningful. The craftsmanship is excellent—the names are clearly engraved and perfectly spaced, giving it a clean and elegant look. The silver has a lovely shine that catches the light without being too flashy, making it perfect for both everyday wear and special occasions.
Highly recommended for anyone looking for something personal, elegant, and timeless.

Risposta di Theo Grace
Grecssat product and customer service
Great product and customer service. Fast shipping

Risposta di Theo Grace
The necklace i ordered has my three grandchildren names💖
The necklace i ordered has my three grandchildren names. It is beautiful and I have not taken it off since receiving.
I could not see my order right away and I was immediately told , don't worry it is there, you will see the next day.
It was also delivered early. Have already ordered something else❤️

Risposta di Theo Grace
Elegant product
Such a beautiful & charming bracelet. Highly recommend.

Risposta di Theo Grace

Risposta di Theo Grace
Excellent
Creating memories through it fantastic jewelry. I was blessed to experience that through theo grace. Thanks.

Risposta di Theo Grace
Product is pure quality at a great price
Product is pure quality at a great price

Risposta di Theo Grace
I ordered my ring with my children…
I ordered my ring with my children names and birthstones. I love it . I highly recommend this company I will buy more and the most importantly They are with Afterpay payments program. Thank you Theo Grace❤️❤️❤️

Risposta di Theo Grace
Great product, great service.
My experience with Theo Grace has been great. I purchased two hexagon pet photo rings in silver, one for my husband and one for myself. We wear them every day. My customer service inquiry regarding ring size was handled quickly and professionally.

Risposta di Theo Grace
It is great that so many items can be customised
It is great that so many items can be personalised and ordering is so straightforward and simple (even for a 76 year old) . I hadn’t realised that the chain with this pendant was adjustable which makes it easy to wear with different outfits , I love this .i found the total experience from order to delivery to be extremely satisfying.

Risposta di Theo Grace
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







