We recently purchased an ottoman bed online and the quality is great, it’s a sturdy and good-looking bed! No complaints over quality at all. Only snagging points is that sometimes the instructions wer... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Placed a custom order with this great company, they were supportive and considerate of my needs. They completed the order 2 weeks earlier and the bed was exceptionally shipped overseas. Huge thanks... Leggi di più
I was looking for a bed for a long time and decided to buy a handmade British one. In 8 years, I haven't met a company like this. When a minor issue came up, they instantly delivered the needed part a... Leggi di più
Exceptionally helpful and capable staff who helped me online when I had made a mistake. Took responsibility for the situation and resolved it as promised and checked up to ensure all was good. Very re... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di letti
- Mobiliere
- Mobilificio
- Negozio di materassi
- Negozio di mobili
- Negozio di mobili per camere da letto
Informazioni su The Oak Bed Store
Scritti dall'azienda
Since 2009, we have been trading as a leading provider of high-quality Solid Oak Bed Frames. Our commitment to excellence is evident in every piece we offer, as each bed frame is meticulously crafted using only the finest quality Oak trees. This ensures not only durability and strength but also an attractive finish that will enhance the aesthetic appeal of any bedroom.
We also offer Solid Oak Guest Beds and Solid Wood Bed Frames that are manufactured to the same high standard. We believe that everyone deserves a comfortable and supportive bed, and our collection is available in various sizes to meet your specific requirements. Whether you need a single, double, king size, or super king size bed, we have the perfect option for you.
One of the key features that sets our bed frames apart is the inclusion of sprung solid wood slats. These slats provide optimal support to the mattress, preventing it from dipping or sagging over time. This not only ensures a better posture but also promotes a restful and rejuvenating sleep experience.
What truly sets us apart from the competition is the fact that all of our bed frames are manufactured exclusively for us. This allows us to maintain strict quality control and offer an unrivalled combination of quality and value to our customers. We take pride in providing exceptional products that exceed expectations and deliver long-lasting satisfaction.
We are dedicated to helping you create the bedroom of your dreams. With our expertly crafted bed frames, you can enjoy the perfect blend of style, comfort, and durability. Experience the difference that our Solid Oak Bed Frames can make in your sleep and overall well-being.
Informazioni di contatto
11 Fitzherbert Spur, PO6 1TT, Portsmouth, Regno Unito
- sales@theoakbedstore.co.uk
- theoakbedstore.co.uk
4,8
Eccellente
3K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 86% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good solid bed with a couple of minor issues
I ordered the Wimbledon king size storage bed and am happy with it now it's assembled. It shipped promptly and when I needed to email the company they responded quickly and were friendly and helpful.
Unfortunately I did have a few minor issues with the delivery company, firstly as on the agreed delivery date after waiting in all day the tracking updated to say they hadn't loaded my bed onto the van. After rearranging delivery and unboxing the bed I noticed some damage to one of the drawers due to how beaten up the box it was shipped in had been in transit. I opted to repair this myself by using a new woodscrew to replace a snapped one.
Another minor issue is that the drawers were quite difficult to assemble, unlike the bed itself. I had to use quite a lot of force with a screwdriver as the pre-drilled holes didn't seem to quite line up with each other.
In all I'm very pleased with the bed but the experience was let down slightly by a few issues, mostly down to the third party delivery company.
28 aprile 2026
Risposta di The Oak Bed Store
Hi Stanners,
Thank you for taking the time to share such a detailed and balanced review. We’re really pleased to hear that you’re happy with the Wimbledon bed now it’s assembled, and that our team were quick and helpful whenever you needed us.
I’m sorry, though, that the delivery didn’t go as smoothly as it should have, particularly after you had already waited in all day. It’s also disappointing to hear that one of the drawers arrived damaged and that you found the drawer assembly more difficult than expected. We appreciate you highlighting these points, as feedback like this is genuinely useful to us.
It’s great to know that, despite the few issues along the way, you’re pleased with the finished bed. Thank you again for choosing The Oak Bed Store and for your honest feedback.
Kind regards,
Georgie
The Oak Bed Store
Good quality bed frame
I am happy with the quality of my bed frame from the Oak Bed Store. From placing the order, to delivery; it was a seamless process. I would order from them again.
28 aprile 2026
Risposta di The Oak Bed Store
Hi Yvonne,
Thank you so much for your lovely review.
I’m really pleased to hear that you’re happy with the quality of your Westcott Bed Frame and that the whole process, from placing your order through to delivery, was seamless for you. That’s exactly the experience we aim to provide, so it’s great to know everything went smoothly.
It means a lot to hear that you would order from us again, and we really appreciate you taking the time to share your feedback.
Kind regards,
Georgie
The Oak Bed Store
Great bed. Great company to deal with.
Beautiful bed, really great value and superb quality. Delivery on time and delivery team really helpful.
28 aprile 2026
Risposta di The Oak Bed Store
Hi KB,
Thank you so much for your lovely review.
I’m really pleased to hear that you’re happy with your Boston Bed Frame and that you feel it offers great value and superb quality. It’s also great to know the delivery arrived on time and that the delivery team were helpful.
Thank you again for taking the time to share your feedback and for choosing The Oak Bed Store.
Kind regards,
Georgie
The Oak Bed Store
We got the Wimbledon king size bed…
We got the Wimbledon king size bed frame and 2 bedside tables This furniture is perfect I absolutely love it - its exactly what I wanted - my husband couldn’t believe how well engineered it was - he was very impressed how easy it went together - couldn’t fault anything about it, the delivery guys were really helpful,everything was packaged well, and all great quality furniture - great experience, thankyou Oak Bed Store
A. Tinning
31 maggio 2026
Non scritta su invito
Risposta di The Oak Bed Store
Hi Angela,
Thank you so much for your wonderful review.
I’m absolutely delighted to hear how happy you are with your Wimbledon king size bed frame and bedside tables. It’s great to know the furniture is exactly what you wanted, and I love that your husband was so impressed with the engineering and how straightforward it was to put together.
It’s also lovely to hear that the delivery team were helpful and that everything arrived well packaged and in great condition. Most importantly, I’m so pleased you’ve had such a positive overall experience with us.
Thank you again for taking the time to share your feedback and for choosing The Oak Bed Store.
Kind regards,
Georgie
The Oak Bed Store
Great solid bed that looks really good
Great solid bed that looks really good. Georgie gave excellent customer service even on her day off!
24 aprile 2026
Risposta di The Oak Bed Store
Hi JF,
Thank you so much for your lovely review.
I’m really pleased to hear that you’re happy with your Wilmore Ottoman and that you’re enjoying both the solid build quality and the look of it in your home.
It was a pleasure to help, and I really appreciate you taking the time to leave such kind feedback.
Thank you again for choosing The Oak Bed Store.
Kind regards,
Georgie
The Oak Bed Store
I researched a lot when finding a new…
I researched a lot when finding a new bed, I came across this company which I had never heard of before. The prices are good, and the beds are designed so well, made from solid wood. I asked a few general questions which were responded too very quickly.
The delivery process initially seems a little weird to be honest, the fact that you’re ordering a large item and you cannot select a delivery date. But it all worked out, the process was seamless due to the companies quick response. I went away on holiday and I was able to delay delivery.
The actual bed is such good quality, and lovely design. I haven’t used it for a long time so I cannot speak to the durability, but so far I am very impressed. Also love having supported a family run business.
Do not hesitate to buy your bed from here, you won’t regret it.
10 aprile 2026
Risposta di The Oak Bed Store
Hi Natalia,
Thank you so much for taking the time to leave such a thoughtful and detailed review.
I’m really pleased to hear that you’re impressed with the quality and design of your Westcott Storage Frame, and that the solid construction and overall finish met your expectations. It’s also lovely to hear that your early experience with us, from your initial questions through to arranging delivery, felt smooth and well supported.
I completely understand your comments around the delivery process, especially when ordering a larger item like a bed. I’m glad that despite your initial uncertainty, everything worked out seamlessly and that we were able to accommodate the timing while you were away.
Most of all, thank you for your kind words about supporting a family-run business and for your recommendation — that truly means a great deal to us.
Kind regards,
Georgie
The Oak Bed Store
The Team was professional and hands on…
The Team was professional and hands on in terms of the support and responses I received regarding my issue. I wish to upload Georgia for being very helpful.
Thank you to the entire team that responded to my queries and made everything work smoothly interms of organising the delivery and everything.
8 maggio 2026
Risposta di The Oak Bed Store
Hi Maureen,
Thank you so much for your lovely review.
I’m really pleased to hear that you found the team professional and helpful, and that everything was handled smoothly for you, from your initial contact through to arranging delivery. It’s always our aim to make the whole process as easy and stress-free as possible, so it’s great to know that came across in your experience.
Thank you also for your kind mention – I really appreciate it, and I’m glad I could help.
We’re very grateful for your feedback and for choosing The Oak Bed Store.
Kind regards,
Georgie
The Oak Bed Store
Great company with great product
Great company with great product. Product was delivered on time with not issue
27 aprile 2026
Risposta di The Oak Bed Store
Thank you so much for leaving us your 5 star review Mohammed - we really appreciate your feedback!
Kind regards,
Georgie
The Oak Bed Store
Great quality
Great quality. Very helpful thorough instructions. Took 2 people 4 hours to assemble.
5 maggio 2026
Risposta di The Oak Bed Store
Thank you so much for leaving us your 5 star review Claire - we really appreciate your feedback!
Kind regards,
Georgie
The Oak Bed Store
Excellent
Bed is lovely & very well made. Easy to put together too. Did need to contact customer service for a tiny issue which Georgie sorted so very quickly for me. She couldn’t do enough to assist. Thank you Georgie 😊 Would not hesitate to recommend company.
22 maggio 2026
Risposta di The Oak Bed Store
Hi Sarah,
Thank you so much for your lovely review.
I'm really pleased to hear that you're happy with your Boston Bed Frame and that you found it well made and easy to assemble overall.
I'm sorry again for the issue you encountered with the footboard, but I'm glad we were able to get it sorted quickly for you. It's really kind of you to mention my help, but I'm just pleased we could get everything resolved smoothly so you could enjoy your new bed without any further hassle.
Thank you as well for your recommendation – that truly means a lot, and I'm grateful you took the time to share your experience.
Kind regards,
Georgie
The Oak Bed Store
Solid and aesthetic bed
Lovely looking piece of furniture, even for a bed. Great quality construction and easy to follow instructions. No negatives with my purchase.
5 maggio 2026
Risposta di The Oak Bed Store
Hi Mark,
Thank you so much for your kind review.
I’m really pleased to hear that you’re happy with your Chester Ottoman and that you’re enjoying both the look and quality of the piece. It’s great to know the construction met your expectations and that the instructions were easy to follow.
It’s especially lovely to hear that everything went smoothly with your order and that you’ve had a completely positive experience with no negatives at all.
Thank you again for choosing The Oak Bed Store and for taking the time to share your feedback.
Kind regards,
Georgie
The Oak Bed Store
Great oak bedside cabinet.
5 maggio 2026
Risposta di The Oak Bed Store
Thank you so much for leaving us your 5 star review Andy - we really appreciate your feedback!
Kind regards,
Georgie
The Oak Bed Store
I really like the product
I really like the product, can’t fault it at all. I ordered a mattress, competitively priced, great quality. Unfortunately, I wouldn’t order from this company again because the delivery agents ruined my Carpet and were quite rude about it when I pointed it out. It’s a shame because I know the contracted company have let them down on this occasion.
5 maggio 2026
Risposta di The Oak Bed Store
Hi Nikki,
Thank you for taking the time to leave us your review. We’re really pleased to hear that you’re happy with the mattress itself and found the quality and price to be just right.
That said, we’re genuinely sorry to hear about what happened with your carpet during delivery, and especially that you were met with an unhelpful response when you raised it. We completely understand how disappointing this must have been, particularly when you were happy with your purchase. While the delivery was carried out by a contracted company, we certainly don’t want our customers to have this experience and will be raising your feedback with the delivery team.
Thank you again for your honest feedback, Nikki. We really do appreciate it and hope you enjoy your new mattress.
Kind regards,
Georgie
The Oak Bed Store
Amazing service and quality
From ordering to delivery, everything was smooth. We requested wood samples initially and these arrived in good time. The storage space under the bed is unreal. Why i hadnt purchased an ottoman before now i do not know. The quality is amazing and between myself and husband was easy to assemble following the detailed instructions. Thank you The Oak Bed Store, we will definantly be using you for future purchases.
5 maggio 2026
Risposta di The Oak Bed Store
Hi Matthew,
Thank you so much for your wonderful review.
I'm really pleased to hear that everything went smoothly from ordering through to delivery, and that the wood samples arrived quickly and helped you make your decision with confidence.
It’s fantastic to hear how much you’re enjoying your Chester Ottoman bed – that extra storage space really does make such a difference, and I’m so glad it’s been a game changer for you both. I’m also pleased that you found the assembly straightforward and that the instructions were clear and helpful.
Thank you as well for your kind words about the quality and for saying you’ll be using us again in future – that truly means a lot to us.
Kind regards,
Georgie
The Oak Bed Store
The drawers are solid wood and wth good…
The drawers are solid wood and wth good runners. Very robust and stylish . I really like them
1 maggio 2026
Risposta di The Oak Bed Store
Thank you so much for leaving us your 5 star review Rupa - we really appreciate your feedback!
Kind regards,
Georgie
The Oak Bed Store
Excellent quality products and great customer service throughout.
Excellent quality oak bed delivered by very professional couriers. Fairly easy to put together myself because it was well crafted and everything went together smoothly. Great customer service when I made my initially enquiry which made the whole process very easy.
29 aprile 2026
Risposta di The Oak Bed Store
Hi Gillian,
Thank you so much for your lovely review.
I'm really pleased to hear that you're so happy with your Goodwood Bed Frame and Style 1 Bedside Table. It's great to know the quality of the oak and craftsmanship made assembly straightforward and that everything went together smoothly.
I'm also delighted that our couriers provided a professional delivery service and that you had a positive experience with our customer service team from your very first enquiry. It’s always our aim to make the whole process as easy and stress-free as possible.
Thank you again for your kind words and for choosing The Oak Bed Store.
Kind regards,
Georgie
The Oak Bed Store
Risposta di The Oak Bed Store
Thank you so much for leaving us your 5 star review Jo - we really appreciate your feedback!
Kind regards,
Georgie
The Oak Bed Store
LOVELY SOLID BED
28 aprile 2026
Risposta di The Oak Bed Store
Thank you so much for leaving us your 5 star review Richard! We really appreciate your fantastic feedback!
Kind regards,
Georgie
The Oak Bed Store
Speedy delivery.
28 aprile 2026
Risposta di The Oak Bed Store
Thank you so much for leaving us your 5 star review Karen! We really appreciate your fantastic feedback!
Kind regards,
Georgie
The Oak Bed Store
Very happy with the excellent service…
Very happy with the excellent service from The Oak Bed Store
14 aprile 2026
Risposta di The Oak Bed Store
Thanks so much Mrs Wickens for your kind review, we really appreciate your feedback!
Best regards,
Georgie
The Oak Bed Store
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.