The Music Cellar Recensioni 

53
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Thank you so much for helping us recently, we needed a new wire belt for a snare drum last minute for a competition our daughter was taking part in and the member of staff who helped us was knowledgab... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

The guitar arrived in good time, well packaged. The guitar itself had a ding just under the sound hole not massive but very noticeable. There were other cosmetic issues with the finish of the guitar... Leggi di più

Valutata 5 stelle su 5

We recently bought a saxophone for my daughter. The staff were so friendly and very helpful. We bought the saxophone through school and the Music Cellar made the process very simple. The saxophone w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

These guys really know their field, and always give excellent advice, it’s like an Aladdin’s cave with everything you can think of when it comes to musical instruments. Much better than any web site.... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di strumenti musicali

Scritti dall'azienda

Based in Preston, Lancashire. Musical instruments, accessories, and repairs for the North West of England. Experts in Guitars, Brass, Woodwind, and cake eating!


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

53 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(53)

6 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Guitar

Great Guitar, as advertised. Delivered Promptly, and safely. Thank you.

18 ottobre 2024
Logo di The Music Cellar

Risposta di The Music Cellar

Glad we could be of assistance, we look forward to helping you again someday!

Valutata 5 stelle su 5

Excellent service

As always, excellent service. The boys have a really fast turn-around rate and are always professional.
They are, of course, paying me for this excellent review! :-D

9 ottobre 2024
Logo di The Music Cellar

Risposta di The Music Cellar

Glad we could be of assistance, the dosh is on its way, you did want all 50,000 Swiss Francs small change, right?

Valutata 5 stelle su 5

Great team! I have been to the store a couple of…

I have been to the store a couple of times now and the team are friendly, professional and yet still really down to earth and human. They know their stuff and are eager to help and if they say they are going to do something, they do it! No pushy sales and genuinely want to help.

21 settembre 2024
Non scritta su invito
Logo di The Music Cellar

Risposta di The Music Cellar

Thank you for the feedback, we're very glad to have been able to help, we do try our best!

Valutata 5 stelle su 5

Brilliant!

Great product and customer service from John!

4 settembre 2024
Logo di The Music Cellar

Risposta di The Music Cellar

Glad we could be of service, hope to see you again someday!

Valutata 5 stelle su 5

Excellent service

Excellent service. The item was well packaged and received on time.

16 agosto 2024
Logo di The Music Cellar

Risposta di The Music Cellar

Glad we could be of assistance, we hope to have your custom again someday!

Valutata 5 stelle su 5

Highly recommend the music cellar

Two weeks ago John quickly sorted out my flute, returned yesterday to purchase new guitar in part exchange for older one. Received superb help from staff who were knowledgeable , friendly and efficient. They listened to me and provided me with a superb guitar. I’m very happy to have found this shop. Thank you John, Jake and Jason.

23 agosto 2024
Non scritta su invito
Logo di The Music Cellar

Risposta di The Music Cellar

We're all very glad we could be of assistance, and look forward to seeing you again someday!

Valutata 5 stelle su 5

Good communication.

Good communication.
Prompt despatch of item.
Helpful post sales advice.

9 luglio 2024
Logo di The Music Cellar

Risposta di The Music Cellar

Glad we could be of help, we'd be happy to see your custom again someday!

Valutata 5 stelle su 5

Helpful and knowledgable staff

Helpful and knowledgable staff, worth a visit if you’re in the North West.
Many thanks to Jake for his help in my purchase

20 giugno 2024
Logo di The Music Cellar

Risposta di The Music Cellar

We're glad to be a must-see in the NW! Thankful we could help, see you again sometime!

Valutata 5 stelle su 5

helpful on phone

helpful on phone, easy to order, great product. would order again prompt delivery

2 giugno 2024
Logo di The Music Cellar

Risposta di The Music Cellar

Glad we could be of assistance, hope to be so again sometime!

Valutata 5 stelle su 5

Amazing as usual

Amazing as usual. Really helpful and encouraging. Very experienced, knowledgeable staff. Thanks

6 giugno 2024
Non scritta su invito
Logo di The Music Cellar

Risposta di The Music Cellar

Very glad to be of help, hope to see you again!

Valutata 5 stelle su 5

Great, friendly and helpful service and advice

We recently bought a saxophone for my daughter. The staff were so friendly and very helpful. We bought the saxophone through school and the Music Cellar made the process very simple. The saxophone was delivered much more quickly than I expected.
I was also given good advice about insuring the instrument.
One very happy daughter and Mum!

3 aprile 2024
Non scritta su invito
Logo di The Music Cellar

Risposta di The Music Cellar

We're very glad to be of assistance, and look forward to seeing you again!

Valutata 5 stelle su 5

Very Helpful

Knowledgable, very helpful, friendly-what more could you want?

John helped me out with the purchase of an amazing Yamaha Neo BBb Tuba. He kept me informed at every stage and made sure it happened. Great experience.

Would go here again if I needed another

19 aprile 2024
Non scritta su invito
Logo di The Music Cellar

Risposta di The Music Cellar

We're very glad to be of assistance, and glad the Tuba is living up to its expectations!

Valutata 5 stelle su 5

Thank you!

Thank you so much for helping us recently, we needed a new wire belt for a snare drum last minute for a competition our daughter was taking part in and the member of staff who helped us was knowledgable and patient. We got exactly what was needed and our daughter was able to compete, and came third! We would definitely recommend this shop.

13 aprile 2024
Non scritta su invito
Logo di The Music Cellar

Risposta di The Music Cellar

We're very glad to see all went well, and very glad we could provide for you. All the best!

Valutata 5 stelle su 5

Excellent

Excellent
Quickly answered telephone query and speedy delivery following on line order

20 gennaio 2024
Logo di The Music Cellar

Risposta di The Music Cellar

Hi Ann, thank you for your custom and the feedback, glad we could be of assistance, hope to see you again in the future!

Valutata 5 stelle su 5

Great product and price!

Friendly staff, great bass guitar at great price and delivered in great condition within a few days. Many Thanks..!

4 gennaio 2024
Logo di The Music Cellar

Risposta di The Music Cellar

Very glad we could help out, we look forward to assisting you again someday!

Valutata 5 stelle su 5

Fantastic guitar service and set up.

Thank you so much for the expert work done on our guitar. It had been virtually unplayable, and is unputdownable!

We would be lost without you skills and knowledge.

Merry Christmas!

5 dicembre 2023
Non scritta su invito
Logo di The Music Cellar

Risposta di The Music Cellar

Thank you for the feedback, and we're very much glad we could assist. Have an excellent Christmas!

Valutata 5 stelle su 5

Really helpful staff and prompt…

Really helpful staff and prompt service. Thing I wanted was out of stock but they found it for me quickly and kept me informed of progress

14 dicembre 2023
Logo di The Music Cellar

Risposta di The Music Cellar

Thank you for the review, very much glad we could help!

Valutata 5 stelle su 5

Great service

Item arrived quickly with no problems. Great service.

29 novembre 2023
Logo di The Music Cellar

Risposta di The Music Cellar

Hi Carole, very much glad we could help, thank you for the review!

Valutata 4 stelle su 5

Ordered on line….great price and…

Ordered on line….great price and service but just had no idea when the parcel would arrive.

22 novembre 2023
Logo di The Music Cellar

Risposta di The Music Cellar

Hi Adrian, thanks for your feedback. We send out non-courier items via Royal Mail Tracked 48 Hour delivery, using the email address provided in your order.
We've double checked to make sure, and we did provide an email address to Royal Mail for your order, so its possible they've either had a system outage, or the emails have been spam filtered by mistake. I can only apologise for this, as once its been handed over to them, it is outside of our control. All the best, and we hope to assist you again soon and earn that fifth star!

Valutata 5 stelle su 5

Very pleased with new mouthpiece

Very pleased with my DW2 tenor horn mouthpiece. Arrived fine although did not receive an email confirming purchase. I would be happy buying from the Music Cellar again.

8 agosto 2023
Logo di The Music Cellar

Risposta di The Music Cellar

Hi, very glad we could sort this for you, and very glad you'd consider shopping with us again.
Thank you for bringing the lack of order confirmation to our attention, we've recently upgraded our site, and are still ironing out the odd bug, we'll look into resolving that issue.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più