Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Website is so easy and comprehensive. Telephone support was on hand and despite DPD not fulfilling their part of the bargain, Chapel interiors were really helpful in tracking the paint down and all w... Leggi di più

Valutata 5 stelle su 5

Fantastic reliable service, phoned through for an order, They mixed up a certain colour of paint for me in minutes. It was waiting for me to pick up there and then. Great friendly customer service, re... Leggi di più

Valutata 4 stelle su 5

Great experience and would definitely use them again. Cannot fault the customer service received especially by Jade. We ordered 14 pots of paint and even though they were very well packed 2 arrived da... Leggi di più

Valutata 5 stelle su 5

This company offered the paint I wanted at a notably lower price than its competitors. Stupidly, I ordered 5L of the wrong colour, but Jade in customer services promptly rectified my issue and swapped... Leggi di più

Dettagli dell'azienda

  1. Negozio di arredi e di design d'interni
  2. Negozio di articoli per la pittura
  3. Negozio di carta da parati

Scritti dall'azienda

Chapel Interiors is a proud family-run independent business with over 40 years of experience. Based in the heart of Wilmslow, our store has grown from a passion for premium paints and designer wallpapers, combined with a genuine commitment to outstanding customer service. Now run by a husband and wife team, we’re dedicated to helping our customers create beautiful interiors tailored to their individual needs and personal style. We take pride in our expert product knowledge and the time we spend with every customer whether you're embarking on a full home renovation or just refreshing a single room, we're here to help at every step.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

53 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fantastic service

Fantastic reliable service, phoned through for an order, They mixed up a certain colour of paint for me in minutes. It was waiting for me to pick up there and then. Great friendly customer service, reasonably priced plus I got a 10% discount off my order. I Definitely will use again in the near future ..

6 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Website is so easy and comprehensive

Website is so easy and comprehensive. Telephone support was on hand and despite DPD not fulfilling their part of the bargain, Chapel interiors were really helpful in tracking the paint down and all was sorted the next day. Delivery of tester pots was quick and well pack. Nice company and I will be using them again

6 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service

Brilliant service. Lovely products and a great range . I particularly like the paint and being able to order just a litre , as often we don’t need 2.5 . Will always shop here . Well done and thank you

9 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

bad customer service

I ordered a perfect paint from little greene but everytime I contacted for some reason I received a cold reply as if Chapel Interiors was doing me a favour. So no I don't recommend this shop, for the same price I find others suppliers online available

20 marzo 2026
Non scritta su invito
Logo di Chapel Interiors

Risposta di Chapel Interiors

Thank you for taking the time to leave your feedback. We’re sorry to hear you were disappointed with your experience.

Your order for 4 x 250ml tins was processed and dispatched promptly and delivered next day. After your order had already been shipped, you contacted us to request a change to a 1 litre tin. At that stage, we were unfortunately unable to make any amendments.

We do understand your request and why this may have been frustrating, however as the order had already been fulfilled and sent correctly as placed, we weren’t able to offer a discount.

We always aim to be as helpful and responsive as possible, and we’re sorry if this didn’t come across as clearly as it should have on this occasion.

Kind regards,
Chapel Interiors Team

Valutata 5 stelle su 5

Always reliable

I have found CI the cheapest with Little Green paints. I have ordered a few times and they always deliver on time. 10/10!

16 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great price and good advice given

Always get my Little Greene paint from here - 3 reasons.... Best price..... I can collect it virtually ASAP..... and I always get good advice given very willingly - thank you!

24 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent paint retailer

I buy all my Farrow and Ball and Little Greene paint from here as the service is great and they often have better offers than buying from the manufacturers direct.

20 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Customer Service Lacking

Bought 1 Litre can of Little Greene paint, the consistency was like liquid and not like the Intelligent Eggshell we had bought previously. I politely complained and was told it obviously hadn’t been in the shaker long enough and was told to shake it/ stir it myself. We had already stirred it etc ourselves. No offer of a replacement despite previously buying a lot of paint from Chapel Interiors. Needless to say we won’t be buying anything else from them. No customer service whatsoever.

15 dicembre 2025
Non scritta su invito
Logo di Chapel Interiors

Risposta di Chapel Interiors

Good Morning Claire,

Thank you for taking the time to leave your review. We’re sorry to hear that the product did not meet your expectations on this occasion, and we appreciate you bringing this to our attention.

To clarify, darker Little Greene colours can have a finer or more fluid consistency than lighter shades. This is due to the higher pigment levels required to achieve deeper colours, which can also result in some natural separation. For this reason, thorough mixing by hand or machine is recommended to ensure the paint performs as intended.

We understand how this may have been frustrating and we recognise that clearer guidance and reassurance should have been provided, and we appreciate the opportunity to improve how we communicate this going forward.

If you would like to discuss this further, we’d be happy to review your experience and offer appropriate support. Please feel free to contact us directly.

Thank you again for your feedback. It helps us maintain high standards for both our products and our service.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più