I cannot be more positive about my experience with Mortgage Genie! When so many other brokers said they couldn't help us because my partner is an agency worker, the team at Mortgage Genie stepped in a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We’ve worked with Rachel Hester at The Mortgage Genie for two properties now, and she has been nothing short of amazing. Her experience is evident in the smart guidance she provides, and she is incred... Leggi di più
L'azienda ha risposto
Eoin Horisk was our advisor and he was absolutely brilliant. He helped us navigate an extremely complicated re-mortgage. Even though our costs are going up due to rising interest rates, the increase w... Leggi di più
L'azienda ha risposto
Drew Gibson did an amazing job on a tight timeline to help me buy my first house with some tricky shared ownership requirements. I would recommend using Drew as he really listens to your needs and w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Broker di mutui
- Consulente finanziario
- Assicurazione reddito protetto
- Broker assicurativo
- Agenzia di assicurazioni sulla vita
Scritti dall'azienda
The Mortgage Genie specialises in all Mortgage & Insurance needs. With access to 90+ online lenders we ensure you always get the best deal.
Informazioni di contatto
The Grainger Suite, Dobson House, The Regent Centre, NE3 3PF, Newcastle Upon Tyne, Regno Unito
- 01915809890
- hello@themortgagegenie.co.uk
- themortgagegenie.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service
Excellent service, it wasn’t the simplest remortgage, but Ian guided us through the process, kept us informed and persevered to get us the deal we wanted. Thank you.
Brilliant
Using them for years now, absolutely brilliant service and the cashback on top is cherry on the cake.
Great service from these guys
Great service from these guys. Could be better at returning phone calls, but emails sent instead.
Very good service
I got my mortgage from a mainstream lender who other brokers have had access to and been able to give a competitive quote. It's the service that differentiates them. In this department the mortgage genie excelled.
Second mortgage for my elderly father
I used Andrew Dougal and explained to him that I was looking for a second mortgage for my elderly father but I'd used another broker who said he could not help me and was offering a rate of 5.99%!! The mortgage was going to be in the region of £1,400 instead of the £850 I've managed to arrange by not using either!
Instead of Andrew helping me and my father he called the broker and told him he wasn't going to 'step on his toes' and then came back to say I hadn't been accepted through Newcastle building society. (the other broker actually told me he called him to say this).
I then used a random broker found online in Chris at The Gateshead mortgage Co who passed me with flying colours! The service was an absolute shambles and its possible they had agreed to split the higher amount of commission owed to them by ''not stepping on each others toes''
I'm considering contacting the FCA regarding the problems as I'm sure they'll be very interested in these sort of practices.
Highly recommended Tom Clarke
Absolutely excellent service from Tom Clarke. He made our mortgage process looks so easy. It was very difficult due to Umbrella Company I am using, but he was just outstanding. Highly recommended.
Fantastic service
Fantastic service, was suggested to them by father in law who used them and couldn't fault the service. I have now used for two mortgages and honestly there fantastic. Eoin can't help enough, polite, professional and gets the job done simply, quickly and takes away all the stress. I have several mortgages elsewhere and soon as there due I'll be straight on phone to Eoin. He also sorted out our life insurance providing better cover, for less money. Guy is a legend
Highly recommend James Morrison for any…
Highly recommend James Morrison for any mortgage related needs. James swiftly helped me with a remortgage , he was great with communication, updates and extremely polite through the process. A credit to your company .
Thank you James
Stress free - faultless service
Couldn't fault the advice we got from Jake - it was the first time our mortgage was up for renewal and we had no idea what the process was, Jake answered all our questions and took any stress out of the process. Couldn't fault our experience - thanks again!!
Excellent service would highly…
Excellent service would highly recommend.
This company are amazing! Use them!
This company are amazing!
Dealt with Rebecca who was knowledgeable and got us the best deal.
I’ve used them twice now and will use again no doubt!
Don’t use anyone else and go with The Mortgage Genie!
Excellent service!!
Andrew was very proactive in reaching out about my remortgage. He managed to get some great mortgage offers based on my criteria and I was able to proceed with the lender very quickly. Extremely happy with the service from mortgage genie and I highly recommend them.
We have been dealing with Jake Turney…
We have been dealing with Jake Turney and from start to finish he has been amazing. Kept us in the loop with everything going on.
Quick and efficient service.
Would highly recommend
Amazing Service
Amazing Service
Daniel and Jake are professional, polite and communicate effectively. What took another broker over 7 months to not even come close to completion was done in 8 weeks with the Mortgage Genie. We were updated every step of the way and their solicitor appointment was fantastic too. The whole process has been great and we cannot thank you all enough.
Mortgage on fixed term contract and stipend
We've had great support in finding a mortgage through mortgage genie throughout our whole experience, as we were unsuccessful buying a property twice but finally successful last time. Andrew was great in finding us a mortgage that worked for our personal conditions (recently on fixed term contract and PhD with a stipend) where other mortgage advisors said they couldn't help.
Fantastic service
Fantastic service. Ian is a real mortgage expert and really came through for us. He has a great network of contacts and got us a mortgage offer in just 1 week. Wow.
Shout out to Sam for helping track updates as well.
cheapest mortgages around AND great service!!
Rebecca made my experience as painless and as close to enjoyable as a remortgage can be, restructuring my payments to give me flexability and finding the best possible deal. I'm about as likely to recommend a mortgage broker as I am an operating system but I would most definitely use them again. And look for a link on a cashback website to save a bit more
Very professional and supportive
Very professional and supportive. Highly recommended
The service I received from Jake Turney…
The service I received from Jake Turney was excellent. His knowledge of the mortgage application process could not have been better.
I’ve already recommended him to a colleague.
I have used these guys for multiple…
I have used these guys for multiple mortgages for both myself and family members and they have always been brilliant, would highly recommend, Will & Josh in particular have been brilliant with my current mortgage and have been a huge help.
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