The Mortgage Expert Group Recensioni 

186
TrustScore 5 su 5

4,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had Andrew Drake as our mortgage advisor. He could not have been anymore helpful, he really did go above & beyond, kept in constant contact & explained everything in great detail. He really is an... Leggi di più

Valutata 5 stelle su 5

We were struggling to find a lender due to our complicated rent to buy scheme and our ages but Darryl and Sophie worked so hard to find us a lender that would accept us and managed to secure a fixed t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ryan and the team at The Mortgage Expert (TME)have been our go to for years for our mortgage deals and associated insurances. This time around with our fixed rate coming to an end we were nervous abou... Leggi di più

Valutata 5 stelle su 5

Michael and Sophie have been fantastic throughout . Highly recommend. Communication has been fantastic and secured us a mortgage offer even with partners bad credit history at a really good interes... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui

Scritti dall'azienda

Here at The Mortgage Expert Group, we offer a comprehensive range of products from across the market. As Independent Mortgage Advisers with a wealth of knowledge, we focus on mortgage, protection and loans, advising hundreds of clients every year. Our experienced team will help you every step of the way, regardless of your financial circumstances. We service clients from all walks of life, whether you are a first-time buyer, looking to remortgage or buying a property to let. We also specialise in supporting clients with an adverse credit history. In our experience, these types of mortgages require expert knowledge and access to specific lenders, which is why we have created dedicated CCJ and IVA mortgage services.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

186 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(186)

1 recensione negli ultimi 12 mesi

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Valutata 5 stelle su 5

Hassle free with 5* communication

We had Andrew Drake as our mortgage advisor. He could not have been anymore helpful, he really did go above & beyond, kept in constant contact & explained everything in great detail. He really is an asset to your company. When my fixed mortgage comes to an end, I will definitely be contacting Andrew again.

2 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Brilliant Service at The Mortgage Expert

Ryan and the team at The Mortgage Expert (TME)have been our go to for years for our mortgage deals and associated insurances. This time around with our fixed rate coming to an end we were nervous about being able to re-fix at a rate that was affordable to us. TME listened to our concerns, took on board our situation and delved deep and got us a great deal with a High Street Lender. From start to completion in less than 6 weeks and now a whole weight lifted off the shoulders! Thank you Ryan and to Sophie who has been really supportive and responsive to my many questions.

23 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

They achieved what others couldn't.

I can wholeheartedly recommend The Mortgage Expert Group. Due to some unfortunate life events I found myself not able to access high street lenders for my mortgage requirements. I tried many brokers and due to my complex case , none were able to get me a DIP, let alone a mortgage offer. Ryan was fantastic - he took his time to research the market, came back to me with options and advised me on the best product. He really knows his stuff! Sophie then took over and liased brilliantly between myself and the lender. I received my formal offer this week. Their service is second to none and I wish I had approached them sooner, rather than wasting valuable time with other brokers.

14 gennaio 2025
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thank you so much for this fantastic review! We're thrilled we could help you secure your mortgage after such a challenging period. Ryan and Sophie are dedicated to finding solutions for even the most complex cases, and we're delighted their expertise made such a difference for you. Congratulations on your mortgage offer!

Valutata 5 stelle su 5

Amazing Service!!

Following an IVA I was of the mindset it would be years before me and my husband would be able to get a mortgage to buy our first home, but after contacting Ryan he assured me that he would try his best to help.

He was very knowledgeable of the market, specifically on lenders that would be willing to lend to us and made the process very straightforward.

He was able to obtain a mortgage in principle with a 5% deposit for us, which was amazing as we then could start searching for a home. In the meantime Sophie made sure we kept our file up to date so that in the event of us finding a home we were ready to go for a mortgage application which turned out to be what ended up getting us our dream home and beating off the competition.

We have now received our mortgage offer today and are therefore one step closer to having our own home.
We cannot thank Ryan and Sophie enough - making the impossible possible for us!!

14 gennaio 2025
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thank you for this fantastic review! We're so happy we could help you achieve your goals. Ryan and Sophie are dedicated to providing exceptional service and expertise. If you or anyone you know is looking for mortgage advice, please don't hesitate to contact us. We're here to help make the impossible possible!

Valutata 5 stelle su 5

First class service

Ryan and Lorraine were absolutely first rate in their assistance for our Expat mortgage requirements.
To say that Ryan went above and beyond in helping us, is an understatement. We're extremely grateful to have worked with someone who is so passionate about the market/industry and was so willing to spend time helping us through parts of the process that had nothing to do with him!
Nothing was overcomplicated, we received accurate, quick information and never waited long for a reply or update.
Finally - both Ryan and Lorraine are just a pleasure to talk to deal with and talk to.

20 novembre 2024
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thank you for your kind words and for sharing your positive experience with Ryan and Lorraine. We are delighted to hear that they were able to assist you with your expat mortgage requirements and that you were impressed with their dedication and professionalism.

We value your feedback and will share it with the team. Please don’t hesitate to reach out if you have any further questions or needs in the future.

Valutata 5 stelle su 5

Great service

Great service, very professional
Highly recommended

1 novembre 2024
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thanks very much for your kind words.

Valutata 5 stelle su 5

So easy to deal with

So easy to deal with, friendly people, everything explained in your language so you understand everything that's happening as you go along, all the pros and cons of the mortgage. Excellent company.

9 settembre 2024
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thanks for taking the time to leave us this review. We pride ourselves on service so it is always nice to hear that we are doing things right. We are so glad to have been able to assist you and thanks for being such a great client to work with.

Valutata 5 stelle su 5

Sophie/Darryl - Amazing Job!

Massive massive thanks to Sophie and Darryl. These guys are exceptional at what they do. Always on call, always happy to answer questions and thoroughly knowledgeable. Very grateful for your help and support in terms of facilitating a dream move.

20 giugno 2024
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thank you very much for your kind words. It has been a pleasure working with you to secure your dream move. If you know of anyone else who could benefit, then please give them our details.

Valutata 5 stelle su 5

Darryl and Sophie have been fantastic!

Darryl and Sophie have been fantastic!

I was completely messed around by my previous mortgage advisor and decided to hunt around for something else.

Luckily I stumbled upon The Mortgage Experts. If id have left it and trusted my previous advisor, I’d still be without a mortgage offer today.

Submitted a contact request form on a Friday, Darryl called me on the Monday and I’ve had a mortgage offer within a few weeks.

Couldn’t recommend them more.

28 maggio 2024
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thank you very much for taking time to leave us this review. We are so pleased to have been able to help you.

Valutata 5 stelle su 5

The best experience

We have used The Mortgage Expert twice now and they are amazing! Always very helpful and to reply. Thank you Darryl and Sophie for helping us get the best rate. We would 100% recommend!

1 maggio 2024
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thank you very much for your kind words. It was a pleasure to assist you with your mortgage and we look forward to helping you again in the future.

Valutata 5 stelle su 5

Thank you again for your help with my…

Thank you again for your help with my mortgage. Great service and communication from start to finish.

25 aprile 2024
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thank you for leaving us this review. We are very glad to have been able to assist you again.

Valutata 5 stelle su 5

Good communication and excellent…

Good communication and excellent knowledge of the mortgage world. Had refusal of mortgage previously but they found a high street well known building society to approve my mortgage application. Currently waiting for my solicitor to exchange contracts. Highly recommended

19 aprile 2024
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thanks for leaving us this lovely review. We are delighted to have been able to help you and look forward to doing the same again in the future.

Valutata 5 stelle su 5

Professional-Friendly-Informative

Excellent service provided to me and my daughter, professional, very friendly, could not have been more helpful and very informative. We now have the beautiful home we thought we would not be able to buy. We receive updates on any new products and will continue to use The Motgage Expert when our fixed rate comes to en end. Would 100% recommend them, we have done and will continue to. A big thank you to them!

28 novembre 2023
Non scritta su invito
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Risposta di The Mortgage Expert Group

Always great to hear such positive feedback. Thank you very much for taking the time to post this, it was a pleasure working with you.

Valutata 5 stelle su 5

Efficient, Professional mixed with a personal touch

I have used this company over a period of decades to purchase properties and for financial services .Their efficiency and professionalism mixed with the ability to give a personal service is what has encouraged me to return and refer others . Thank you once again for your excellent service and commitment for doing the best .

3 aprile 2024
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thanks so much for the review. We are pleased to have been able to assist.

Valutata 5 stelle su 5

Thanks to TME!

We used the mortgage expert as both my partner and I have had previous poor credit history, but had just had a section 21 and were now in a position to look to buy. Darryl was in touch with us the day after I had submitted my enquiry through their website. We were able to provide all the documents needed via their online portal and once we had our offer on a house accepted, we got our mortgage offer through really quickly. Sophie who does the admin was really helpful. It was definitely worth us going through them, as Darryl found us a better deal with a bank I'd never have known was available in the UK if I'd been searching on my own.

Darryl often goes live on tiktok with interactive Q&A sessions for general advice, which is worth a watch. My other half has been quite quiet through out (leaving it all to me!) and I've been the one doing all the emailing and messaging to Darryl and Sophie, but whenever I have one of the tiktok lives playing he always says he'd happily go to Darryl again when the fixed rate is up and it was worth paying the fee.

4 marzo 2024
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thank for taking the time to leave us this review. We pride ourselves on our quality of service and advice and we are glad to have been able to assist you in purchasing your home. Also delighted that you find Darryl's TikTok sessions helpful, he certainly puts in the effort!

Valutata 5 stelle su 5

Really great service!

Really great service, Sophie and the team were really helpful and knowledgable!

27 marzo 2024
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thanks so much for leaving us this review.

Valutata 5 stelle su 5

Great company

Used this company twice now for a new mortgage and wouldn't use anyone else, great communication and very helpful

19 febbraio 2024
Non scritta su invito
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Risposta di The Mortgage Expert Group

Thanks for the wonderful feedback.

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