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Valutata 5 stelle su 5

Ms. Alicia Williams was very courteous and relatable! She offered valuable advice and has given me a sense of peace when it comes to making decisions on my upcoming Medicare choices! I truly appreci... Leggi di più

Valutata 5 stelle su 5

Janet made the process of signing up for medicare easy and painless. Considering that medicare is way more complicated than it should be, that is no easy task. She was able to answer all of my quest... Leggi di più

Valutata 5 stelle su 5

My representative, Alex Mellinger, was friendly, personable and very knowledgeable on the ins and outs of Medicare, and ALL the nuances in-between. Appreciated him taking the time to make sure I... Leggi di più

Valutata 5 stelle su 5

What a fantastic experience I had with John, my Medicare insurance agent! He was friendly and approachable, making a complex topic feel simple and manageable. I appreciated how they took the time to e... Leggi di più

Dettagli dell'azienda

  1. Agenzia di assicurazioni sanitarie
  2. Agenzia di assicurazioni

Scritti dall'azienda

The Medicare Family is a family-owned, insurance agency that specializes in helping seniors across the country find the right Medicare plan for their situations.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Complex Issues Made Enjoyable

I enjoyed working with my agent Liz because she was professional, knowledgeable, kind, courteous & patient while assisting me with Medicare B options and enrollment complexities.

24 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Medicare Open Enrollment Sign-up

Maddie was wonderful and took extra time to explore many plan options, and she customized her search to accommodates my unusual needs. She was patient and helpful. I am very pleased with my decision to request help from the folks at The Medicare Family.

21 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent Help with Our Medicare Decisions

Once again The Medicare Family helped with our Medicare Advantage enrollment. Our current plan was being cancelled, but Austin Hindes was able to help us search and find a suitable replacement. As always, we received fantastic and friendly service.

21 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Recommend

Working with Aaron getting set up was very easy and made me feel comfortable. He was a great resource to aid my understanding of Medicare programs that worked for me.

20 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Jordan Miller was such a delight to…

Jordan Miller was such a delight to help me. He is very professional and knowledgeable. He was so easy to talk to and helpful with my understanding of the policy. I have already recommended him to a friend and I will continue to do so!! Thank you Jason!!!

17 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Assistance in Purchasing a Plan

Elizabeth was a great help explaining and processing our needs. I would recommend her for any of your Health Care needs and questions. Just a first-class person and extremely knowledgeable. She is now our go to insurance agent.

17 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Call Jon Pumphrey at The Medicare Family!

Last year, I had a frustrating experience with a different Medicare group. I requested assistance for switching back to regular Medicare. The agent said it was impossible. She was not helpful and I gave up feeling disappointed and stuck.

This year, I decided to call 'The Medicare Family.' The difference was like night and day. My Licensed Agent, Jon Pumphrey was knowledgeable, patient, and genuinely interested in helping me with underwriting and finding the right coverage. He clearly explained my options, guided me through the process step by step, filled out and submitted my forms and an hour later, I was approved--a change that I had been told couldn't be done. I truly appreciate Jon's professionalism, dedication, and expertise. I highly recommend Jon Pumphrey and The Medicare Family.

15 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

We were referred to Jon Pumphrey

We were referred to Jon Pumphrey, The Medicare Family, from a friend. We are new to Medicare and needed assistance to sign up for a plan during open enrollment. It is such a difficult process, but Jon explained the different options available. He made it easy to understand and assisted us in the application process. We didn’t feel rushed, and he answered all our questions. So grateful for his knowledge and expertise.

13 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

ALICIA for the WIN

Today I had a phone appointment with Alicia Williams and she was able to answer many of my questions as she introduced herself. She allowed me time to ask all the other questions I had. She was very informative giving me examples of clients with both different and similar situations. She reiterated all the important deadlines and sent me a text with her direct line. I will be doing some more homework to build my knowledge on the workings of Medicare. Her help along with Silvia’s tic toc posts make me feel empowered to make the best decisions for my future insurance needs.
Thanks Alicia for all you do.

13 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

My agent was Mike Locke

My agent, Mike Locke did a great job explaining the ins and outs of Medicare. I have a clear understanding of not only what will be covered, but how it will be covered and what my cost will be moving forward in 2026 when I actually get on Medicare. I have some options to consider and look forward to finalizing my Medicare and supplemental plans with Mike. I highly recommend them.

13 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Don’t Try to do Medicare Yourself

I work online all day and kinda thought I could figure out how to apply for Medicare myself. After a while I realized nothing can be as complicated as Medicare unless it’s intentional. Thank goodness for the Medicare Family and Sylvia’s posts. I of course waited until the last moment before my deadline was up and made an appointment. Alex Mellinger is my agent who helped me figure out Medicare, and company benefits for me and my husband since I’m not retiring. Alex was great at making everything understandable. He answered my questions and did the application for Part G. I never looked forward to going on Medicare but Alex made it a lot easier. Thank you!😊

6 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The Medicare Family's Janet Keith was…

The Medicare Family's Janet Keith was very helpful, personable, and professional. Her knowledge was a welcome relief to my many questions. I am so grateful for THE MEDICARE FAMILY'S services. Definitely worth contacting.

10 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Janel was great

Janel was great. Walked me through everything i needed to do and thrb assisted me in selecting the right plan.

8 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The Medicare Family's MICHAEL LOCKE was…

The Medicare Family's MICHAEL LOCKE was very helpful, personable and professional. His knowledge and interpretation of my situation was a welcome relief and I am very grateful for THE MEDICARE FAMILY'S services. Contact with confidence.

6 novembre 2025
Non scritta su invito

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