The Drop Recensioni 

317
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Have been placing orders for many years as you can pretty much create what you want. Have always been quick efficient and suits are great quality

Valutata 5 stelle su 5

Absolutely loved the full end to end experience of purchasing a suit from The Drop! Myself and friends were looking for fully bespoke suits for an upcoming wedding and got seriously lucky coming acros... Leggi di più

Valutata 5 stelle su 5

This is the 2nd time I've bought a suit from The Drop: I'm pleased I returned, as it didn't disappoint. The quality of my last suit was excellent; it still looks in perfect condition 8 years later des... Leggi di più

Valutata 5 stelle su 5

First class service even during these difficult times. Interactive service by email made the process easy. Don’t worry about measurements online because they are very accurate. My suit arrived in top... Leggi di più

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Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

317 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(317)

7 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Very happy repeat customer

Having previously used The Drop for a wedding suit I went back to order a more casual jacket. Already having my details on record the process was very smooth and I'm a happy customer for the second time.

22 gennaio 2019
Non scritta su invito
Valutata 2 stelle su 5

Wouldn’t recommend

Good concept but didn’t work for us.

My fiancé purchased a suit from The Drop. Given it is for a very special occasion (our wedding) he chose to go into their office to get measured by one of their fitters. The suit took longer than expected to arrive and once it did we discovered the material was low quality and it didn’t fit at all. It looks ridiculous.

With 2 weeks until our wedding this is less than ideal.

We flagged our disappointment to the Founder and reiterated the urgency of the situation given the tight timescales but have yet to receive an acknowledgement or response.

Obviously would not recommend.

14 gennaio 2019
Non scritta su invito
Logo di The Drop

Risposta di The Drop

Hi Laura,

We're really sorry that things did not work out as hoped, especially considering your fiancé took the time to come and visit us.

With regards to the quality - we only use high quality, medium-weight Australian wool. We have found that most people are happy with this but we are constantly looking to improve our quality while also delivering fantastic value for money.

We've reached out to you privately to try and resolve things and will have your remake with you in a couple of weeks.

The Drop team

Valutata 5 stelle su 5

Suit For Ibiza Wedding

Bought a suit from the drop back in june 2018 for my wedding which was abroad in Ibiza. I wanted trousers and a waistcoat as the temperature was very hot whilst the ceremony. From start to finish the drop was amazing! They did everything I asked for and more. When I sent my suit measurements off and my suit come the trousers were a bit tight. I informed the drop about my problem and they even offered to pay for the alteration that I needed. As I thought the customer service was that good I didn’t even bother taking the money. Highly recommend this company and will 100% be using them again!!!!

12 gennaio 2019
Non scritta su invito
Valutata 5 stelle su 5

Great suit

Great suit, fitted like a glove and cane within the time frame stated. Perfect service.

9 gennaio 2019
Non scritta su invito
Valutata 5 stelle su 5

Good Customer Service

To be honest I haven't had anything from The Drop yet however I did find their order process thorough and comprehensive. I had to cancel my order shortly after placement due to an event cancellation however the company were very understanding and I had a refund shortly after. As and when I need a suit I will be using The Drop.

9 gennaio 2019
Non scritta su invito
Valutata 5 stelle su 5

10/10 Satisfaction

Timely responses with regards to any concerns I had, considering I’m a U.S buyer. The suit was exactly what I wanted and was delivered a week earlier than expected. Had to make a few size adjustments on the trousers, but this was primarily my fault for not measuring myself accurately. Anywho, the suit looked great, it was delivered in a timely manner, the price was reasonable, and communication was excellent with regards to any concerns I had. I’d use The Drop again in a heart beat for a quality, yet reasonably priced suit.

4 gennaio 2019
Non scritta su invito
Valutata 1 stelle su 5

poor quality

After seeing the suits on Instagram my wife suggested I order a suit from the drop for our wedding in August.
With 7 weeks until we left for our wedding, I contacted them, went to their offices and got measured. I then chose, ordered and paid for a cream suit online.
I paid for the express delivery to get it in enough time to leave for our destination wedding.
After a week past I hadn't heard back from the company so emailed several time with no response.
Finally, 5 days before we left for our wedding the suit arrived with the following issues:
- The suit was a completely different colour cream to what was ordered
- The suit was see through
- The trousers would not do up
- The quality of the suit was appalling

As you can imagine my wife and I were very upset and not to mention stressed.

After complaining I was offered a discount of either half price for the suit or a full refund. Owing to the issues mentioned above I decided to take the refund and try my chances elsewhere, which I did.
Thankfully we managed to find a cream suit 2 days before we left for our wedding however the process really needn't had been so stressful.

2 gennaio 2019
Non scritta su invito
Logo di The Drop

Risposta di The Drop

Hi Lewis,

I'm so sorry that you didn't receive the suit you had expected for your big day. We did have a few problems earlier in the year at matching certain colours but thankfully this has since greatly improved.

The Drop's mission is to deliver great quality custom clothing for a fraction of the price that you would pay elsewhere and I regret that we haven't met your expectations on this occasion. We're a young company and constantly improving.

I understand that this was amicably resolved over the summer but we'll reach out to you privately to see if there is anything else we can do for you.

Many thanks

The Drop team

Valutata 4 stelle su 5

After a lot of time doing all the…

After a lot of time doing all the measurements the suit arrived in advance of the promised arrival time and fitted very well. The only drawback was that the suit material was not quite how it appeared on the site and in future we would ask for swatches.

1 gennaio 2019
Non scritta su invito
Valutata 5 stelle su 5

I can't believe how much better a…

I can't believe how much better a custom suit fits than the ones I used to buy from TM Lewin. The service from Jeremy was excellent throughout, and I'm really pleased with my suit. The quality is better than you'd expect for a £299 suit, and it just fits like a glove.

24 dicembre 2018
Non scritta su invito
Valutata 5 stelle su 5

I got the suit I never thought I could…

I got the suit I never thought I could have afforded. Having never had a bespoke suit before, I didn't know just how great it feels to wear something that just fits you perfectly. It fitted perfectly, and I don't think I'd ever go back to off-the-peg now. The material is beautiful too, and I have got lots of great comments from friends.

21 dicembre 2018
Non scritta su invito
Valutata 5 stelle su 5

The best white coloured shirt I owned

I needed a shirt for my friend’s wedding and came across thedrop.co I was impressed by the made to measure, showing video tutorials how to measure your size using the tape measure and the many selection of materials you can choose from. After I found the style I want, made the order which is straightforward and the website has a nice feel to it. What I really love about the company, you can customize shirt, i.e colour of the buttons, monogram, which you don’t get in retail shops. When it came through the post, It had a nice packaging and fitted me perfectly!! Which usually I don’t notice this kind of level of detail. During the day of the wedding, I got compliments on the shirt which is always a bonus. I will highly recommend and will aim to get my next custom shirt from them :-).

27 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

Drop helped me with my wedding suit

Drop helped me with my wedding suit. I spent many months looking for a suit company that would design a suit to my specification, colour and price. In my search I didn't have much luck until one day I came across the Drop.. I was a bit sceptical... how can a company make me a bespoke suit for half the price? Will the quality be good? Can I trust them? The answer is yes! As I didn't want anything going wrong I travelled to their office in London from Manchester. I met up with Jonathan who was really helpful and went through the materials, design etc. Got my suit 2 weeks later it needed a few alterations and there was an issue with my blazer they replaced my blazer and Jonathan recommended a tailor in Manchester called stichers. Their service was great, the suit looked amazing and the build quality was of the highest standard. Definitely recommend.

27 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

10/10 for The Drop

I would highly recommend the team at The Drop. They delivered high quality, slick looking wedding suits for me, my groomsmen and extended wedding party. The process was simple, effective, and all done with a friendly customer service. 10/10

13 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

Custom made suit from the comfort of your own home.

I recently had a 3 piece suit made for me by The Drop. If asked I would recommend anyone in the market for a custom made bespoke suit to give them a try . The process is straightforward, all done online, and with the help of one of the stylists always available with a live link. The suit arrived within a few days of the delivery date and fitted with no alterations necessary. With a highly competitive price tag, I would highly recommend The Drop.

13 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

My suit is awesome

I got my first suit from TheDrop in summer 2018. I've since brought 2 more, a coat and a number of shirts.

The service, quality of fabric, quality of the cut and stitching is superb.

I will keep coming back time and time again

12 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

Wide range, good price, delivered quickly for a custom suit

I was on a tight deadline to get a suit for my sister-in-law’s wedding. I was able to get a custom suit ordered and delivered within 3 weeks - it even had my name stitched into it!!!

The suit was a great fit and nice quality material and no more expensive than the suits I was looking at places like TM Lewin - which also had a pretty limited range compared to The Drop.

I will definitely get my next suit from The Drop.

12 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

A very happy customer

I've bought custom suits online before with varying degrees of success. The Drop's suit was a pleasant surprise given the price - really nice quality and great fit. The stylist was on hand to provide advice when I needed it. I'll certainly return in the future!

12 novembre 2018
Non scritta su invito

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