This company is shocking. They advertise that their returns are free on Google , but deny that's not their policy. The response and customer service is terrible. Be very aware from ordering from this... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Great service, great choice and really appreciated the free delivery. I couldn’t find the trainers anywhere else in my size so was really happy to find them here.
L'azienda ha risposto
Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue. As I was concerned the Pok... Leggi di più
L'azienda ha risposto
I'm from Birmingham and now live in nuneaton, I usually go back there to shop, having visited cream I will mostly stay put. Tom was extremely helpful, polite and displayed excellent customer service.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Independent clothing & lifestyle destination store based in Nuneaton, Warwickshire since 2005. Supplying a curated selection of authentic clothing from Carhartt WIP, Edwin, Levi’s, Fred Perry, Barbour, Nudie Jeans Co, Clark’s Originals, Obey, HUF, Vans and more.
Informazioni di contatto
Unit 3a Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, Regno Unito
- 024 7638 7650
- info@thecreamstore.com
- thecreamstore.com
4,4
Eccellente
177 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Bad Quality and no Customer Service
I ordered some colorful t-shirts. The first, purple one lost its color the first time it was washed, despite using colored detergent and washing in cold water. A complaint has been unanswered for weeks now. Now the next bottle green shirt is already losing its color. €80 that I could have simply thrown in the trash. I don't even want to start talking about sustainability.
14 maggio 2024
Non scritta su invito
Excellent service
Visited the store today with my partner, there is so much too choose from, excellent quality and reasonable price,
Staff are brilliant they went above and beyond to help, they are even on the look out for a limited addition top for me . So will definitely be returning. Two very happy customers
10 maggio 2024
Non scritta su invito
Risposta di The Cream Store
Thanks so much for your super kind review, its greatly appreciated!😃 Will be in touch as once we see a new Fred Perry polo with the special collar detail. Thanks for shopping with us!!
Risposta di The Cream Store
Thanks so much for your super kind review, its greatly appreciated!😃
Great swervice and quick delivery
30 aprile 2024
Risposta di The Cream Store
Thanks for taking the time to provide us an excellent review, its greatly appreciate!😃
Item was as described
Item was as described, brand new. Paid for a Saturday delivery and this was a Friday, got delivered Saturday morning, will definitely be using this store again in the future. Keep up the good work and the different style trainers
26 aprile 2024
Risposta di The Cream Store
Hey! Thanks so much for your super kind review! Its greatly appreciated and thank you for shopping with us! 😃🙌🏽
Great service
Great service, fast delivery and very professional. Will buy from them again. Great price for fred perry polo.
24 aprile 2024
Risposta di The Cream Store
Thanks so much for your super kind review, its greatly appreciated!😃
Always great service, the owner is a great guy
Always great service here. Great stock and always plenty to look at! Very quick delivery too. Always recommend this place!
31 marzo 2024
Risposta di The Cream Store
Hey Dane! Thanks so much for your super kind review! Its greatly appreciated and thank you as always for your continued support and shopping with us! 😃🙌🏽
Straight forward easy to navigate…
Straight forward easy to navigate website.
Good quality products and quick delivery.
1 marzo 2024
Risposta di The Cream Store
Hey Elizabeth! Thanks so much for your kind review, its much appreciated! 😃
Product was unsuitable but return and…
Product was unsuitable but return and refund was handled quickly - Thanks!
29 gennaio 2024
Risposta di The Cream Store
Hey Darren. Thanks so much for your kind review, its much appreciated! 😃
Great service time after time :-)
8 gennaio 2024
Risposta di The Cream Store
Hey! Thanks so much for taking the time to provide us your kind review, its much appreciated. 😃
Good selection of items and my order…
Good selection of items and my order arrived promptly
6 gennaio 2024
Risposta di The Cream Store
Hey! Thanks so much for taking the time to provide us your kind review, its much appreciated. 😃
Excellent website
Excellent website, found what I wanted at a reduced price, and free delivery
7 gennaio 2024
Risposta di The Cream Store
Hi Scott, thanks for taking the time to provide us with excellent positive feedback. Thanks for shopping with us it's much appreciated.😊
U do pay for shipping I think 6quid but…
U do pay for shipping I think 6quid but it's fast af, great overall experience keep it up!!!
18 gennaio 2024
Non scritta su invito
Risposta di The Cream Store
Hey Sofia! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! Thanks for choosing to shop with us!😊
Super quick postage and item was…
Super quick postage and item was perfect thank you
5 gennaio 2024
Non scritta su invito
Risposta di The Cream Store
Hey Sarah! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! Thanks for choosing to shop with us!😊
Risposta di The Cream Store
Hey Gary! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! Thanks for choosing to shop with us buddy!😊
Great find
Found this shop online while searching for a certain pair of jeans. Got them on their sale at an absolute bargain price and the customer service was superb along with the next day delivery. Top marks all round... Thank you..
3 gennaio 2024
Risposta di The Cream Store
Hey Derek! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! We are glad you managed to find the pair you wanted. Thanks for choosing to shop with us!😊
Item ordered delivered quickly and as…
Item ordered delivered quickly and as described and received a quick refund when I needed to return an item.
2 gennaio 2024
Risposta di The Cream Store
Hey Colin! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! Thanks for choosing to shop with us!😊
Very fast delivery.
2 gennaio 2024
Non scritta su invito
Risposta di The Cream Store
Hey Sam! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! Thanks for choosing to shop with us!😊
Great shopping experience
Super fast delivery, nicely packaged, perfect item. My boyfriend was super happy with the present I bought him. Would definitely buy again from this store. Highly recommend.
27 novembre 2023
Non scritta su invito
Risposta di The Cream Store
Hey Joanne! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! We are glad your boyfriend liked his gift...Thanks for choosing to shop with us!😊
Great online choice
Great online choice, lovely store and very helpful staff in my local town Nuneaton.
27 dicembre 2023
Non scritta su invito
Risposta di The Cream Store
Thanks so much for your continued support and kind review, its much appreciated. Happy New Year! 😊
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