Elliot was incredibly friendly on the phone and really really helpful when I ordered a sign last minute. I needed a personalised sign as a gift by the weekend as was worried that it wouldn’t come on t... Leggi di più
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Scopri cosa dicono le persone
Recently ordered a gold business sign and can’t believe how friendly Elliot was and how reasonable the price was. I sent the design to Elliot and it was delivered in 4/5 days. I did see some of the ne... Leggi di più
I messaged Crafty Bonobo for very last minute place names for my wedding they were more than accommodating and obliging, they answered messages promptly and put my mind at ease. Both people were able... Leggi di più
ordered a cheese board a( gift) paid for express delivery £9.99that was 19th February ,sent email on 23rd no reply sent another email on 24th .today they sent email to say theyve refunded me my money... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Personalised Gifts for every occasion.
Informazioni di contatto
59 Primrose Court, NP44 6JL, Cwmbran, Regno Unito
- info@thecraftybonobo.com
- thecraftybonobo.com
Non ha risposto alle recensioni negative ricevute
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Le persone hanno visualizzato anche
we received an item as a christmas gift…
we received an item as a christmas gift from my mam, we loved the sign but the LED lights where broken. we sent a very polite message only to be ignored multiple times. my mam has also emailed and she has been ignored too!
DO NOT ORDER!!!
The sign is brilliant
The sign is brilliant. Exactly as I imagined it would be and now has pride of place on my wife's greenhouse. The price and delivery were the best I had found abd the quality superb.
Ordered a plaque for Xmas present
Ordered a plaque for Xmas present. Did not recieve. When I messaged I was told they had issued a refund as they couldn't do it. Upon seeing reviews it would appear this is a frequent thing with the company, take your money and not send item. I would be cautious about ordering as there are plenty of other companies that do same products with excellent reviews.
Excellent customer service
I received a present from this company for my birthday and loved it so much we bought my grandsons a light for Christmas. The remote didn’t work. We messaged the seller and not only did they replace the lights with the remote but a full unit, Excellent customer service. We were really happy with their quick response and replacement in time for Christmas.
Do not order from this website
Do not order from this website. I wish i read the reviews. Took my money and not received anything. I will be reporting them to trading standards and try to claim my money back from my bank.
Avoid
Avoid. Paid for a led sign. Never received the item and never received a refund when I asked 2 months after purchasing.
Great product!
I had a really great experience with Crafty Bonobo from start to finish. They firstly communicated really well with me, answering my questions.
And the personalised mirror sign they made is terrific. It looks exactly like the preview you see online. I love the fact it is not actually made of glass. It’s so much lighter and easier to handle (and safer) - but still has super high reflectivity.
The remote controlled LED strip is a separate element. I prefer that too (rather than being hard wired into the sign). When I hung my sign, I positioned the LED strip separately to give the perfect lighting. (If you prefer, it’s been designed to attach directly on the hanging lugs). Also, the LED lighting has a built in switch on the cable, so if the remote breaks, or you lose it, you can still use the lighting.
Very pleased.
I've tried to call
I've tried to call
WhatsApp
Email and nothing
On Facebook you see videos of a woman throwing things away and that's what it seems some reviews are awful.
Great service
Great service, delivery as expected within 3 days of ordering. Slight issue with my product, good email communications and dispatch of a new sign the same day. Thank you
We absolutely love our bar sign
We absolutely love our bar sign, it was just what we wanted and looks great. Would definitely recommend to anyone looking for a personalised LED sign, reasonably priced too.
Paid for a few items from Crafty Bonobo…
Paid for a few items from Crafty Bonobo but they never sent everything I ordered the only response I recieved was them asking me if I checked the package. They then never responded to any emails at all. So the only recommendation I can give is to avoid them and buy from someone else
Non delivery and no reply from company
I ordered an item 4 weeks ago and still haven’t received it. I have tried to contact them numerous times but they will not answer any emails or get back to you. They have taken my money.
Item not delivered
Hi has anyone actually had a delivery from this company, ordered an LED sign in May , I paid £238 and I still haven’t got it , they won’t answer the phone or emails !!! I have the bank onto it now !!!!
Flawed mirror marked and scratched
Flawed mirror marked and scratched. I paid 84.99 and can't give it as a gift. Refused me a refund despite sending photos. Cheap, flimsy. Don't bother. You would get a classier gift down at home bargains. Scumbags now I don't have a wedding gift to give to my neice.
Ordered a birthday gift which didn’t…
Ordered a birthday gift which didn’t arrive, emailed them and was asked if I actually ordered despite my money being taken and confirmation of my purchase. Pay pal swiftly refunded me.
Fantastic company!
Ordered for the first time,absolutely fantastic service! Answered a question promptly ,you get a 10% discount on first order,was dispatched a delivered so fast,the quality is amazing,will definitely order again!
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