Took a while for my order to arrive. After emailing them over this I did eventually receive the order but with 2 packs of coffee pods missing. I have emailed them several times over this matter, wheth... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Order coffee pods. A week later tried to get a delivery update, no response. Tried to call 01799 334338 - number unobtainable. Traced company to a private address and I suspect I've been scamm... Leggi di più
My parcel arived in poor packaging batterd and thin packag8ng. It was suposed to be deliverd in 3 to5 working days it arived 15 days later. So no the delivery and packeging was not great
Order missing items. Reached out to the company and received a response to replace the items. Haven't heard back from them since after multiple emails. No response no updates, nothing. Updated:... Leggi di più
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Ha risposto al 4% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Le persone hanno visualizzato anche
Do not buy from this company
Do not buy from this company, items didn’t arrive and no answer to my messages!
Never got my package.
Took a while for my order to arrive
Took a while for my order to arrive. After emailing them over this I did eventually receive the order but with 2 packs of coffee pods missing. I have emailed them several times over this matter, whether I'm going to receive the 2 missing packs or refunded for them to which I still haven't heard from them. Poor correspondence.
Poor packag8ng znd very late delivery
My parcel arived in poor packaging batterd and thin packag8ng. It was suposed to be deliverd in 3 to5 working days it arived 15 days later. So no the delivery and packeging was not great
Products never turned up
Products never turned up. Customer service is absolutely shocking no response nothing!
Order placed 29th July and order still…
Order placed 29th July and order still not received.
Emailed twice and no response.
Refund now requested.
If you like dishwater coffee grab…
If you like dishwater coffee grab these. Appalling
The order took almost a month to arrive…
The order took almost a month to arrive and the coffee pods and been crushed and some had opened.
A scam
Order coffee pods.
A week later tried to get a delivery update, no response.
Tried to call 01799 334338 - number unobtainable.
Traced company to a private address and I suspect I've been scammed.
Will wait 30 days and claim refund via my bank.
Pretty sure they also trade as TheCoffeePodUk
Best avoided in my experience.
I had to contact your customer service…
I had to contact your customer service as I didn't get my last order/delivery. No answer /reply from you at all!
Luckily I found my coffee at someone else's house days later.
So that is why it is only a 3, you ignored my request for answer completely
Excellent Service all round
The selections available are really good, very fast delivery excellent all round service.
Extremely poor service and zero communication
We placed an order over 2 weeks ago there has been no delivery and no response to 3 emails requesting updates.
Diabolical
Emails went unanswered.
Phone number doesn't work.
Order hasn't arrived so had to get refund from bank.
Would give 0 stars if possible.
I received completely the wrong order
I received completely the wrong order, I tried to find a customer service email and couldn’t so I emailed the generic email address twice and received no reply.
Item never sent after numerous requests…
Item never sent after numerous requests for information on my delivery. Just took my money and didn’t provide the items. Scam
Still waiting for order
Still waiting for order, nothing as yet, am reporting them as fraudulent. Phone number not recognised, can’t send email, contacting bank.

Risposta di Thecoffeepodcompany
Avoid
2 weeks and 3 emails to the company without a reply, product not recieved. Very poor. Update: it's now 4 week and 4 emails, no reply.
Took three weeks to arrive and only…
Took three weeks to arrive and only half of our order turned up although the email said it had all been delivered. I wish I hadn’t ordered from them.
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