The Coffee Pod Recensioni 

26
•
TrustScore 2 su 5

1,9

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Valutata 1 stelle su 5

The coffee is tasteless and nothing like the original strength and flavour from Lavazza. The customer service is non-existent existent. Save yourself some money…do NOT buy from here!

Valutata 3 stelle su 5

Paid extra for courier delivery as the post office is so unreliable. Get a msg from DPD saying delivery between 13:00 & 14:50 so made sure I’m home, waited all afternoon to then get a msg saying they... Leggi di più

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Valutata 5 stelle su 5

Was looking for A Modo Mio compatible capsules, as Lavazza itself seems to have such a limited range these days. Found this company via Google and am very pleased to say I found the service extremely... Leggi di più

Valutata 1 stelle su 5

Regardless of how good or bad products are from this company, their customer service leaves a lot to be desired. We had two faulty batches of pods and were made to feel that it was our fault and had t... Leggi di più

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Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

26 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,9

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(26)

3 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

Much Weaker Coffee and Very Thin Crema

Have been buying ESE pods here for years but am very disappointed with my latest purchase of around £200 of Italian Dark Roast.
The coffee is much weaker than previous purchases with very weak crema and I've also had a series of burst pods within the foil which never happened before.
Coffee goes everywhere when you open them. To be fair, after I complained I was sent one replacement bag (I had bought 18 bags) which might cover the loss or at least half of it.
I don't think that I will buy any more from this supplier which is a shame after spending around £320 each year with them for a number of years.

8 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

The coffee is tasteless

The coffee is tasteless and nothing like the original strength and flavour from Lavazza.
The customer service is non-existent existent. Save yourself some money…do NOT buy from here!

20 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

**Disappointing Experience at Coffee…

**Disappointing Experience at Coffee Pod Warragul**

I’m extremely disappointed with my experience at Coffee Pod in Warragul on January 6th at 10:30 am. The service I received from the young person with a nose piercing was unacceptable. It felt like I was interrupting her day when I placed my order for a takeaway skinny latte.

When I noticed she was using full-cream milk, I politely reminded her that I had asked for skinny milk. Her response was shockingly rude—she snapped at me, saying, "Relax, relax, ok!" This level of abruptness is not what I expect from a customer service experience.

To make matters worse, the coffee I received was so hot that it was difficult to hold the cup as I walked to my car. Once it cooled down, the taste was terrible—just like other reviews I’ve seen here. I ended up throwing it out, which felt like a complete waste of money.

I will never revisit Coffee Pod. This experience was disappointing on every level, from the service to the product.

6 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Awful - dreadful coffee and not compostible!

Awful, awful coffee ... if you like Birds Mellow you will love these!

I was looking for an alternative to Lavazza's own brand Modo Mio compostible and these seemed such good value that I thought they were worth a go.

I bought three different ones ranging in strength from 6/10 to 10/10 and they all taste the same ... the blandest coffee you could imagine, then add some extra bland.

Worst of all, the Lavazza pods are compostible and these are not!

A complete waste of money.

I wish there were more honest reviews from people who enjoy coffee and have higher expectations beyond 'at least it was cheap'!

If I could leave zero stars I would have done!!

9 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

I like fairly strong coffee

I like fairly strong coffee. Like illy or Maranesi. I bought these pods with moderate hopes. I just wanted a half decent coffee. These weee supposed to be the strong dark roasts. Well I’ve just thrown them in the bin. Insipid, flavourless pap. Why!!??

25 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

The coffee pods were cheap but not even…

The coffee pods were cheap but not even value for money. Coffee flavour was just ok. It was weak but the pods did not seal in my nespresso machine and left mopping up after every pod and i only got about a 60% fill. Its messy and a waste of money plus the customer services team ignore you.

4 novembre 2022
Non scritta su invito
Logo di The Coffee Pod

Risposta di The Coffee Pod

All our nespresso capsules are Espresso 25ml if you just press the 'espresso button' on your machine they will would without any problems. For a full cup of coffee, pull of the espresso shot and top up the cup with hotwater, the same as they do in a cafe.

Valutata 1 stelle su 5

Bad attitude!

Regardless of how good or bad products are from this company, their customer service leaves a lot to be desired. We had two faulty batches of pods and were made to feel that it was our fault and had to persist to get a reasonable response. Person replying obviously has a bit of a chip on his shoulder as he can’t accept that sometimes mistakes are made and products maybe sub standard. The way he handled both mine and my partners separate issues was woeful. Avoid!

23 maggio 2022
Non scritta su invito
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Risposta di The Coffee Pod

We only tried to ensure that you were using the goods the way they are supposed to be used, not to cause any issues

Valutata 3 stelle su 5

not environment friendly

I bought a package (Intense - Nespresso compatible) from the Sainsbury's. The taste is good actually. But they need to make the pods recyclable. The box is recyclable, but not the pods. Hence I can't suggest it as it is not environment friendly.

20 aprile 2022
Non scritta su invito
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Risposta di The Coffee Pod

Hi, We DON@T sell in or supply any supermarkets, so you have the wrong company?

Valutata 3 stelle su 5

Paid extra for courier delivery as the…

Paid extra for courier delivery as the post office is so unreliable. Get a msg from DPD saying delivery between 13:00 & 14:50 so made sure I’m home, waited all afternoon to then get a msg saying they couldn’t find my address. Strange considering they have delivered here dozens of times before! Contacted Coffee Pod but no response.
Left out of pocket and no coffee. Very poor service.

16 febbraio 2022
Non scritta su invito
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Risposta di The Coffee Pod

Sorry DPD let us down, we are always available on the phone, so don't understand why you could not contact us?

Valutata 1 stelle su 5

Not for Nesspresso Pixi

The pods are a fraction too short for a Nespresso pixi. The front foil does not pierce properly, so much of the water goes into the drip tray. Stand their coffee pods side by side to a Nesspresso capsule, a L'or capsule or a illy capsule and you will see their Coffee Pod capsule is a fraction smaller, just enough to prevent the front foil piercing fully. I recommend you read company reviews regarding Nespresso compatible capsules before buying lowpriced pods. My own experience of buying low cost pods from several different companies has shown me they are just not worth it.

20 febbraio 2021
Non scritta su invito
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Risposta di The Coffee Pod

We have a Pixi here that we use for testing without any problem, so unsure why you have an issue. We do offer refunds

Valutata 5 stelle su 5

Just feel I have to review this company…

Just feel I have to review this company as they are brilliant. Easy to order online with ultra fast delivery. Massive selection of coffee available. The pods I get from them fit perfectly and have an amazing flavour . . . By far the best I have ever bought. Buy your coffee from this company with complete confidence .I am so glad I do.

8 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent coffee; speedy delivery

Was looking for A Modo Mio compatible capsules, as Lavazza itself seems to have such a limited range these days. Found this company via Google and am very pleased to say I found the service extremely efficient and the coffee excellent - surpassing Lavazza itself IMHO. The pods work well in my machine. Have just placed another order!

11 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Fast and efficient service

Fast and efficient service. I ordered a selection of ese pods to try during the second lockdown. They arrived in a few days and they are great quality. Will definitely be ordering more.

21 novembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Not suitable for Nespresso machines

My husband was the first to try these pods supposedly compatible with Nespresso machines. A quarter cup of weak coffee later plus a very wet worktop he realised that something was amiss. According to the company we were 'over extracting' causing the foil to separate, which is nonsense as the capsule foil was still intact.

26 ottobre 2020
Non scritta su invito
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Risposta di The Coffee Pod

All our nespresso compatible capsules as Espresso with an extraction of 25 ml, they are not full cup, and will not work if you try that, if you want a full cup of coffee, extract a espresso shot and add hot water the same as they do in a cafe, if you try and pull off a full cup the coffee expands and the capsules leak, and you have overextracted the coffee

Valutata 5 stelle su 5

great company, 5 star everytime

I am not sure why this company has these poor reviews as my experience has always been very good with them. The prices are excellent, you get 2 for 1 on the french coffee and i always get the delivery the next day

keep up the good work!

4 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

Avoid! Poor/no customer service!

Ordered 5th Dec for delivery 5-7 days, didn’t receive, emailed customer service no response. Contacted wowcher as bought through them, they emailed Euro coffee pods 9 days ago asking for a response within 72 hours- still absolutely nothing!!!
Had another email from wowcher this morning saying they’ve emailed them again as they’ve had no response!
Can’t believe in this day and age a company treats its customers so badly!
So paid my money and still no pods !

Maybe it’s because I got a good deal (obviously not that good!) and they don’t want to deliver..... DONT SELL VIA WOWCHER THEN!!!!!

25 gennaio 2020
Non scritta su invito
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Risposta di The Coffee Pod

Hi Carol, You have the wrong company, we have NEVER sold through Wowcher so this review is nothing to do with us

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