Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I placed an order on 16 January 2026, the money was taken from my bank immediately but I still haven't received the order two months later. I have chased by email twice but not received a reply and I... Leggi di più

Valutata 1 stelle su 5

Sadly I didn’t read the reviews before placing my order. I too have had a bad experience with this company. My order never arrived and I’m now fighting for my refund. Therefore I cannot recommend buyi... Leggi di più

Valutata 3 stelle su 5

I got sent a review email from Coffee Pod Co to review my order placed on 29th January. I haven't received the order yet. When trying to contact the company, no reply to email or contact form on the... Leggi di più

Valutata 5 stelle su 5

Another great experience with the Coffee Pod Co. Have ordered previously and came back for more. The orders are delivered quickly, so you're not without your favourite pods for long. Will be coming... Leggi di più

Dettagli dell'azienda

  1. Rivendita di caffè

Scritti dall'azienda

Supplier of Compatible Nespresso®, Dolce Gusto® and Lavazza® Coffee Pods for their relevant machines. Also supplier of Ground Coffee and Beans, and Coffee Accessories.


Informazioni di contatto

2,0

Scarso

TrustScore 2 su 5

140 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 40% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Order on 16 January 2026 still not received it two months later

I placed an order on 16 January 2026, the money was taken from my bank immediately but I still haven't received the order two months later. I have chased by email twice but not received a reply and I have tried telephoning the number on the website but it comes up as an incorrect number. What a shambles. I definitely wouldn't recommend anyone trying to us this company

17 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Avoid!

Sadly I didn’t read the reviews before placing my order. I too have had a bad experience with this company. My order never arrived and I’m now fighting for my refund. Therefore I cannot recommend buying from them!

14 febbraio 2026
Valutata 1 stelle su 5

Wrong order sent

Wrong order sent. I ordered and paid for 2 boxes costa flat white coffee pods and only received 10 which were also out of date.
Tried to contact the company via email but there was no reply

24 gennaio 2026
Valutata 2 stelle su 5

Delivery packaging terrible. Contents damaged.

I didn’t mind paying more than the usual price for the pods because I couldn’t get them anywhere else, but it was disappointing when they turned up in a parcel bag instead of a box, so all the contents of the delivery were damaged. The inner boxes were squashed and loads of the pods themselves are dented and misshaped.

8 dicembre 2025
Valutata 1 stelle su 5

Never received my order and not one…

Never received my order and not one reply to my emails.

28 ottobre 2025
Logo di Coffee Pod Co UK

Risposta di Coffee Pod Co UK

Hi Michelle,
You sent one email and two instagram messages. We have replied to your instagram message. Your hot chocolate pods are stuck with the courier at the local depot. I have chased this up with the depot and am yet to hear back. I am at a loss as to what to do, as your order isn't deemed as lost yet so cannot send out a replacement. I have detailed this in our instagram reply. At this stage I am unwilling to send out a duplicate order.

Valutata 3 stelle su 5

I placed an order and did not receive…

I placed an order and did not receive any coffee, after 2 weeks I still have no answer to my inquiry.

p.s. Yes, I received the coffees on November 3rd, and the refund is not my action, I assume the third party. And please do not deny the delayed delivery of three weeks.

18 ottobre 2025
Logo di Coffee Pod Co UK

Risposta di Coffee Pod Co UK

You received both your coffee and a refund so this review is wholly inaccurate.

Valutata 1 stelle su 5

Terrible customer services

Terrible customer services. I contacted them twice regarding a mistake on the address and no response to either email direct or on Facebook.
Not received product apparently still being processed 8 days after I submitted the order and still no confirmation to a delivery date or even when it might be sent
Terrible service and will not use again

29 settembre 2025
Valutata 1 stelle su 5

SCAM

SCAM! Ordered and not recieved no communication from several emails and cant get through on the phone Do not buy from this site I will be taking this further

23 settembre 2025
Valutata 1 stelle su 5

BEWARE SCAM - will be reporting to Trading Standards

Ordered 12 days ago, paid for delivery within 3-5 days and order still not arrived. Not received a response to the email asking for an update.
Do not order from the shop, clearly it’s fraudulent and taking peoples money.
Clearly from all of the reviews below it’s impossible for so many orders to get “lost” in the post or delayed.
I will be reporting this company to Trading Standards tomorrow as it is a scam.

25 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Do not buy from this company

Do not buy from this company. Having placed an order for a coffee machine, I had to pursue them to post out my order, they then sent out the wrong machine, I had to chase up a return label and finally they did not process a refund despite numerous emails and messages through their website portal. They are a rip-off company and should not be in business. An awful company.

19 settembre 2025
Non scritta su invito

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