I just had a brilliant experience over the phone with an AA car insurance agent named AOIFE. Setting up/renewing insurance can usually be a bit of a headache, but she made it completely stress-free.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
If I could go below one star I would. Well done AA Ireland on winning the prize for the worst customer service, not just in Ireland, but in the entire world.Seven days trying to resolve what I believe... Leggi di più
Overall, AA has been so helpful and their insurance rate is the best. Customer Service is top-notch Analysis, they are the best. Why not join the best and reliable AA insurance company today.... Leggi di più
The agent I spoke with after my car broke down was very pleasant, professional and acted quickly. They removed most of the misery of responsibilities that come with handling a breakdown which helped m... Leggi di più
Dettagli dell'azienda
- Agenzia di assicurazioni auto
- Servizio auto
- Agenzia di assicurazioni per la casa
- Broker assicurativo
- Servizio di traino
- Azienda di assicurazioni per i viaggi
Informazioni su The AA Ireland
Scritti dall'azienda
AA Ireland - Protecting What Matters Most
At AA Ireland, we've been looking after Irish motorists and families for over 100 years. We're one of Ireland's most trusted and recognised brands and whether you're insuring your car, protecting your home, planning a trip away, or keeping your pet covered, we're here to make sure you're in safe hands.
As Ireland's leading insurance broker, we compare multiple schemes to find you the right cover at the right price - keeping things simple, honest and hassle-free.
What we offer
- Car Insurance - compare multiple schemes to find the best deal for you
- Home Insurance - protecting your home and everything in it
- Travel Insurance - explore the world with confidence
- Pet Insurance - comprehensive cover for your furry family members
- AA Membership - 24/7 roadside assistance, plus great member rewards
Easy to manage, online
Our MyAA portal lets you renew policies, add drivers, update your vehicle and access your documents - all online, any time.
AA Ireland Limited trading as AA Insurance is regulated by the Central Bank of Ireland. Terms and conditions apply.
Be 💛 Safe.
The AA
Our Promise to You
Scritti dall'azienda
- Ireland's Most Trusted Roadside & Insurance Brand
- For over 100 years, we've been there for Irish drivers and families when they need us most. From 24/7 roadside assistance to home, car, travel and pet insurance - we've got you covered
- Covers You, Not Just Your Car
- Our AA Membership covers you as a person, whether you're driving your own car or someone else's. With an 80% repair rate at the roadside, we'll get you moving again fast.
- Easy to Manage, Always On Hand
- Use MyAA to renew policies, add drivers and access your documents online - any time. And if you ever need us, our team is just a call or tap away.
Informazioni di contatto
3rd Floor, 80 Harcourt St, Saint Kevin's,, D02 F449, Dublin, Irlanda
- 0818667788
- customerservice@theaa.ie
- theaa.ie
AA Membership | Roadside Assistance
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent helpful sales agents.Best…
Excellent helpful sales agents.Best price in the market. 05/2026.car insurance
Recommended
Both Mick and Dara on my two occasions…
Both Mick and Dara on my two occasions dealing with road side assistance were the most friendly, and helpful and explained everything thoroughly. They really put my mind at ease and im extremely grateful for their help
I have always found AA’s very very…
I have always found AA’s very very good and AA’s personal particularly the guys on the road very very helpful, courteous and discreet.
Thanks for your service
Ray Byrne
Exceptional customer service.
From my initial breakdown to the AA technician Darragh resolving our problem the service was exceptional.
It was my first time using my membership and I will never be without it as a result of an excellent experience with the AA team.
Very helpful chap
Very helpful chap. Long wait a difficulty. Good result in the end.
Agent Conrad was highly professional…
Agent Conrad was highly professional and absolutely helpful, absolutely recommended him. Thanks again
A rewarding experience.
I had to renew my car insurance and phoned to talk to an agent. After a short wait, it was a busy Friday, I got Cain. He was most efficient, getting the best deal available and processing everything smoothly with no delay. It was a rewarding experience.
Lifesaver
Lifesaver. Live in the sticks, fella came within an hour and sorted the problem. You don’t know you need it until you need it.
Potrebbe usare l'IA per rispondereMostra di più
Every single time they change statement…
Every single time they change statement about quotation like they dont know what the exact price and sometimes if they dont find a way to talk they ll put on hold and disconnect cal .

Risposta di The AA Ireland
My car would not start 23/4/26
My car would not start 23/4/26 . I was due to work night duty .i phoned KIA Assist who turned out to be AA .( at aprox 6:30 pm ) I gave my details and was told 1/ 1.5 hours .
I later rang for update after 1:15 hrs and was told 25 mins . I rang in 25 min and was told 25 mins . The person in call centre showed had no empathy and was not responding helpful, then I Wd get elated text asking for review ect .
I had to burrow a car from someone to come to wk , I had to get someone to wait with my car .
The agent come and he cdnt start the car and made arrangements to put key in safe place for the car to be collected this am . I got a call in wk to ask was there another key or device on keyring as key cdnt open the dead car .only the key was left in the safe place , that personal had to leave . When I came home the whole Texting started again , not very helpful, I cdnt ring the 0818 number ad asked in text for the Dublin number I had rang but Eva wd not give it to me , it was on the rescue number in my car but I cdnt get into the car ,many text ensued about same but she wd not give me the information. I really wanted to talk to a human and told her do .
I also asked customer service or a manager call me but again denied same , I also need a replacement car but I had nobody to take me and APerson who called me said she didn’t know if this cd happen but wd call bk in 90 mins , I didn’t get the call .
In the end a gentleman called Owen called me and gave me a run down on what was gg to happen , he would collect my car in a timely manner, he was kind and gave me assurance. He came to my home and I gave him the part of key to open under the door handle , he took my car to the garage . He was very nice and delivered as he said .
I am not impressed with AA rescue or their endless text that were frustrating.

Risposta di The AA Ireland
My experience was very good they dealt…
My experience was very good they dealt with my issue fast and efficiently and I was happy with the outcome
Proper customer service
Brilliant to deal with from getting quotes to sorting the policy. The insurance advisor Luke went above and beyond to get a good quote for me and done all the extra searching on my behalf. It’s rare these days you get that type of customer service. I will stay with the AA for the foreseeable future as all the dealings iv had with them have been excellent. No dealing with chat bots or having to do everything online. 10 out of 10
Very fast and very friendly staff…
Very fast and very friendly staff member.
Job sorted
They have a very friendly customer care…
They have a very friendly customer care and nowadays it is very reassuring. Big thank you to the team.
Most professional and friendly
An efficient, friendly and professional team of staff. Easy to deal with, and never had a problem that they didn’t resolve to my satisfaction in the past 11 years I’ve been with them.
Customer service is top notch
Customer service is top notch. The staff, the speed of response to calls and rescue are by highly impressive. The issue was resolved with ease and advise given to avoid reoccurrence
Congrats AA for wonderful service!
I contacted AA to add my husband to my policy. The agent I dealt with (and I wish I took his name) was superb in dealing with the matter. He was courteous, competent and very kind. The whole matter was sorted within minutes and he waived any increase in premium for this year. I could not be more grateful and impressed. Congrats AA for wonderful service!
I thought my car insurance was too high…
I thought my car insurance was too high with AIB. so I did some checking and I found AA Car insurance. They were €200 cheaper + AA membership. I am very happy with it
customer services
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