The Native Translator Recensioni 

115
•
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Everything was done professionally. I was kept up-to-date. My emails were answered immediately. The translation was completed at the agreed upon date. I was able to download the document right aft... Leggi di più

Valutata 5 stelle su 5

Haft lite strul med e-posten adressen för jag använde mig av hotmail. Ansvariga kontaktade mig och förklarade situationen på ett väldigt professionell sätt. Annars smidigt tjänst som jag skulle rekomm... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I'm very pleased with "Native translators" service, quick responds and professionall translations. I have ordered from them two times and the first time there was some mistakes, but they quickly corre... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am very satisfied with The Native Translator services. They are quick to respond and quick to deliver! Carl has been an excellent contact and I absolutely love working with him and his team. I would... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Traduttore

Scritti dall'azienda

The Native Translator
is part of the Swiss-based The Translator Group. TTG is one of the few European translation agencies certified in Europe as well as North America. TTG works globally for companies, governmental authorities and private individuals. TTG specializes in the translation of languages. The portfolio spans from technical and legal texts all the way to texts from the fields of marketing, finance, health and medicine. We provide efficient, top-quality language services and solutions for the translation of foreign languages, software localization, multilingual desktop publishing and project management.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

115 recensioni

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4,7

Tutte le recensioni

(115)

3 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent

Excellent
Customer service, quality of product even better than my high expectations

25 luglio 2018
Non scritta su invito
Valutata 5 stelle su 5

Amazing service if not the best.

Amazing service if not the best.
The best service there is to form a company, very fast and the customer support are very responsive and understanding, they'll solve any problem in no time.

14 aprile 2018
Non scritta su invito
Valutata 1 stelle su 5

Unacceptable

Unacceptable. Paid EUR 145 online for an Authorized translation of a Chinese drivers license - needed it for the Police to swap to a Danish. Received a translation from a non-authorized Chinese native, that could not be accepted by the Police (Phoned the translator that by her own admission had no license).
I asked the CEO, Mr. Björn Hallberg, for a refund. Never heard a word back from him.

10 febbraio 2018
Non scritta su invito
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Risposta di The Native Translator

Dear Mr. Orfelt,

Most of what you write is incorrect.
You have written to us once on Dec 22 at 11.37 and I replied myself on the Dec 22nd at 11.41. At that time, you claimed that you had received the PDF we sent you online but the original sent from the translator directly to you was still missing and we note that you both live in the same city i.e. Copenhagen.
You claim you didn't get an Authorized translation. Since Jan 1st 2016 there is no such thing as an authorized translator in Denmark (https://erhvervsstyrelsen.dk/translatoerer-og-tolke). From that date Denmark has entered a situation which is similar to what we have in the UK and the US where the translator sign the document and state that the translation is made correctly. This exactly what you have received. The translator who made the translation is the translator normally used by Danish Government authorities so there is no doubt that the drivers license she translated will be accepted by the authorities.

Kind regards
Björn Hallberg
CEO Prologic GmbH

Valutata 5 stelle su 5

Smooth sailing

Placing the order was really intuitive, easy and fast. As was the delivery. I got my perfectly translated docs a day in advance, and the follow-up has been smooth and thankfully non-annoying.
Thanks for the great service!

12 gennaio 2018
Non scritta su invito
Valutata 5 stelle su 5

Excellent

Excellent, nothing more to say.
Very professional service and customer support available even during night. I am impressed!

12 gennaio 2018
Non scritta su invito
Valutata 4 stelle su 5

Great job

Great job
Quite impressed with the quality of the Swedish translation I ordered . Really good and professional job. I would differently recommend their services .
Would like to make a note that they didn't manege to deliver the translation in the expected time frame, for witch I got nothing more then one line explaining that the expected delivery date is not the exact delivery time, without an apology of any kind. I think it would be better if I was updated accordingly in advance, instead of contacting customer service myself- frustrated not knowing what's happening.
Nevertheless I'm really satisfied with the job they did and will use them again.

19 dicembre 2017
Non scritta su invito
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Risposta di The Native Translator

Dear Krasen,

You were updated but you didn't receive that email as you didn't get the delivery email.
We do not know what went wrong there but spam filters do create some problems from time to time.
We are very happy that you like the quality we provide, hope to hear from you again.

Kind regards
Björn Hallberg
CEO

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