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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Had ordered a cute long-sleeved shirt with a bunny print on the front, instead they sent some long-sleeved shirt with a disgusting man's gross teeth and smile plastered to the front. Absolutely unacce... Leggi di più

Valutata 5 stelle su 5

I have been an enthusiastic fan of TeeTurtle T-Shirts for the past 9 years. It is impossible not to fall in love with how comfortable they are while showing the amazing pictures. There is something... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Soooo cute! Been admiring their adorable shirts for ages, but always bit cautious of over seas companies. Well these guys delivered! Bought several gorgeous good quality shirts for the whole family a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I known the company thanks to the board game "Here to Slay". Then I ordered from them 2 iron printed t shirts with their games' characters and they are awesome! High quality cotton, the printed images... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento stampato
  2. Negozio di abbigliamento

Scritti dall'azienda

TeeTurtle's mission is to create products that bring people together, promote self-expression, and foster genuine moments of delight. We began as a t-shirt company in 2012, when our founder, CEO, and head turtle, Ramy Badie, began selling his award-winning designs as adorable, funny, pop culture t-shirts. Today, we also make award-winning games, and are the original creators of the Reversible Octopus Plushie that has gone viral on TikTok!


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

3593 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

So I’ve been ordering from tee-turtle…

So I’ve been ordering from tee-turtle for a few years and what drawn me to this place was the marvel tees and then the quality of the product. but then they stopped selling marvel stuff to the UK, now tees that have bought recently are shrinking quicker than the ones I bought years ago and the quality isn’t what it was. I think it’s time I start looking else where

23 gennaio 2024
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Risposta di TeeTurtle

Hello Michael!

We found your order details from last year and will share your message with our quality control team. Quality is important to us, so we're thankful you've brought this to our attention.

One of our customer experience turtles will be reaching out to you directly to chat further about how we can help make things right.

Valutata 1 stelle su 5

My order got lost on delivery

My order got lost on delivery, It has been 1 month and the support team ask me to wait 20 days after the last shipping update in order to get a refund. This is ridiculous.

12 gennaio 2024
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Risposta di TeeTurtle

Hey there! We would love to connect with you and ensure you're taken care of. We've sent a request for more information through Trustpilot and hope to hear back soon!

Valutata 2 stelle su 5

Hi ! Shipping info

Hi !
I ordered on December 5.. it's been a week. Is this normal?
I tried to track my order (DHL) ,nothing! They told me to talked to teeturtle. I just sent an email. I hope I get good news back.
I needed it for Christmas time.
Thanks

5 dicembre 2023
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Risposta di TeeTurtle

Hi there! It can be normal to see a pause in tracking updates as packages head to the delivery address (especially during the busy end-of-year season).

We are happy to see that our turtle team was able to chat with you and confirm the delivery arrived on time!

Valutata 5 stelle su 5

Pleasant experience

The order was delivered in one week. T-shirts were exactly like in the pictures, super cute and good quality for the price.

4 dicembre 2023
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Risposta di TeeTurtle

Such a pleasure to provide you with some awesome new TeeTurtle goodies! Thanks for sharing your experience shopping with us.

Valutata 4 stelle su 5

Fun clothes and the quality is good

Fun clothes and the quality is good. The only thing keeping me from giving 5 stars is the slow shipping. It took a little more than 2 full weeks to receive my items. Another downside about the shipping is that it does not give an estimate about when it will arrive. So pickup is more convenient.

22 novembre 2023
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Risposta di TeeTurtle

We're glad to hear the quality is up to par! Our team regularly searches for ways to elevate the shipping experience for our fans, and we'll continue to do so with your feedback in mind. <3

Valutata 5 stelle su 5

Great products

I have ordered here 3 times. Cute quality products. Obvi ordering from EU is expensive (shipping + customs) but I shop during their -50% sales.

30 settembre 2023
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Risposta di TeeTurtle

Glad to hear you've been able to take advantage of our sales to get lots of cute goodies at the best prices! We're thankful to have you as a part of our turtle community.

Valutata 1 stelle su 5

Selling your data, forcing to install 3rd party app

They are using Route for their shipping. So in order to track shipment you are forced to install application of 3rd party, who in their TOS reserve rights to sell your data...
They give your data to them without your consent aswell...

So no, don't order from them, this is scummy behaviour from both companies...

Edit:
Their reply is nonsense

TeeTurtle tricks you to pay 3rd party company, who then forces you to install their app, who then sells your data everywhere they can!

They force you to jump through hoops in order to get tracking number, making it annoying and hard to do it, just so you have to install that garbage app.

Instead of providing you with the number immediately like any decent company.

They are literally tricking you into paying Route to sell your data around.

15 ottobre 2023
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Risposta di TeeTurtle

Hey there! We aim to make tracking easy, with less stress over lost/damaged/stolen packages. We partner with Route to provide optional package insurance and visual tracking updates.

Although most customers have found these to be an upgrade to the traditional post-purchase experience, we're glad you let us know about the concerns you've had so we can share them with the team.

The Route mobile app is an optional service for all customers. If you choose to not download the app, you still have the ability to track their package and file a claim via email and our TeeTurtle desktop page.

Route also makes their policy clear on their Privacy and Data FAQ at https://merchants.help.route.com/hc/en-us/articles/360048974014-Route-Mobile-App-Privacy-Data-FAQ

Here's a snippet from the article:
"How do you protect my data?
Protecting your data is our number one priority. In order to allow you to connect your email address for automatic tracking, we first underwent an extensive audit with a leading cyber privacy firm to ensure we were protecting your data.

A few ways we protect your data:
- We encrypt your data at 3 levels HTTPS, on disk, and application encryption.
- Our application encryption keys are frequently rotated.
- We do not sell any user data to third parties.
- We use multi-factor authentication to protect our internal systems."

Valutata 5 stelle su 5

Soooo cute!

Soooo cute!
Been admiring their adorable shirts for ages, but always bit cautious of over seas companies. Well these guys delivered! Bought several gorgeous good quality shirts for the whole family and they were thrilled too by the quirky designs. Will definitely be keeping an eye out on the next sale.

1 luglio 2023
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Risposta di TeeTurtle

Woot-woot! Feeling comfy and quirky in your new t-shirts is the best. Thanks for giving us a shot!

Valutata 5 stelle su 5

Lovely quality by a lovely team!

I now have 2 reversible plushies and they're both so well made. They're soft, well sewn, the colours pop... I love to support small businesses and this one really does put a lot of love and care into their products. 100% recommend

13 luglio 2023
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Risposta di TeeTurtle

We are happy to hear our plushies are being well-loved in their new home!

Valutata 5 stelle su 5

Superb customer service!

Such cute plushies and t-shirt designs. And SUPER friendly and fast customer service. Thanks for everything. 5/5 stars.

3 maggio 2023
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Love your review! It's our pleasure to help make the experience worth the 5 star rating.

Valutata 5 stelle su 5

Great support

Great support!
My game came with two minor damaged and without any trouble they promised to send replacements.

Great costumer support!
Shout out to Shelby for the great experince!

13 aprile 2023
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Risposta di TeeTurtle

Delighted to hear that Shelby made it right. ♥ We hope your new game will be a hit during game nights!

Valutata 5 stelle su 5

Such kind customer support!

Such kind customer support!

No complaints, only warm fuzzy feelings. I'm having so much trouble with my local postal service with my latest order, and Teeturtle has the most sweet and kind and patient people.

I appreciate it so much, thank you.

I think this is my second or third time buying from them.

28 marzo 2023
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Risposta di TeeTurtle

It's absolutely our pleasure to help! Thanks for giving us the warm fuzzy feelings right back with your kind words. ♥

Valutata 5 stelle su 5

Would Use TeeTurtle Again

Very pleased with the t shirts, exactly as shown on website. Quick delivery from the US and TeeTurtle were helpful on Twitter before purchase when I was trying to determine which size to get.

1 marzo 2023
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Risposta di TeeTurtle

Very excited to hear that things were up to par! We're always happy to help via email or DMs! <3

Valutata 3 stelle su 5

I don't think they are 100% cotton

Really cute T-shirts, but I don't think they are 100 percent cotton anymore though they still claim to be. The feel of the shirts is more like a rayon blend, and they shrink now even when I never put them in the dryer. Just like a rayon cotton blend does. I started noticing this with their shirts last year. Prior to that, what I really liked was that their sizing was consistent - I always knew the women's medium would fit me perfectly. The shirts I bought from them years ago still fit me the same while the shirts I bought last year are tight, when prior to washing they also fit me perfectly.

UPDATE - I gave TeeTurtle my information (except reference number since there are a number of orders where the material doesn't feel like 100 percent cotton and the shirts shrank upon getting wet) and no one contacted me. I didn't need anyone to contact me. I just don't know why they said they would publicly if they weren't going to. Rayon is a nice fabric. I just don't like it because it shrinks. I only buy 100 percent cotton shirts and it's hard to come by, since it's getting expensive. No issues with TeeTurtle if they are no longer selling 100 percent cotton shirts due to cost. They just shouldn't be advertised as such.

7 agosto 2022
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Risposta di TeeTurtle

Although it can be tough to hear, we appreciate honest feedback like this. We haven't made any changes with our suppliers or materials, but we'll be sharing this with our quality control team to dive into further! We've sent you a message through TrustPilot to get some info on your order so that we can investigate this - we'd be happy to replace any t-shirts that didn't meet your expectations.

Valutata 5 stelle su 5

Awesome customer service

The team and products at TeeTurtle are awesome, best customer service experience I've had. I made an order on black Friday with expectation that it would arrive and be ready to give for Christmas. Unfortunately the courier company let me down, but TeeTurtle were so amazingly helpful in fixing the problem, they resent the order with extra goodies and told me even if the original one arrives that I can keep both. Their promptness of replies, kindness, understanding were just so refreshing in such a situation.
I love their fun t-shirts (good quality, multiple orders, only need more cause they grow out of them) and also they have excellent fun games which we are enjoying 3 of.

7 febbraio 2023
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Risposta di TeeTurtle

We appreciate you reaching out and sharing your experience! A lost package is such a bummer, but we're glad our team turned that around.

Valutata 5 stelle su 5

Amazing Customer Service

I wanted to add a shirt to my order after it was placed, the item was on clearance so I couldn't just wait until the next time I ordered something so I emailed customer service asking them to add it.

They emailed back that unfortunately they could not add to an order that was already in processing - but instead of leaving it at that, they gave me a code for free shipping and handling as if I had been able to add it to the order! That is customer service, ensuring I can get the item from them that I really wanted, without having to pay a huge markup because I missed it until after I had ordered. This kind of thing is what builds a loyal customer base.

26 dicembre 2022
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Risposta di TeeTurtle

Thank you for sharing your experience! We're happy to know our team made it right. <3

Valutata 5 stelle su 5

My two plushies are so cute

My two plushies are so cute, one will be a gift to my partner and he will love it too, always wished to have one. thank you so much for making them <3

18 dicembre 2022
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Risposta di TeeTurtle

We hope they loved their adorable plushie gift!

Valutata 5 stelle su 5

I absolutely love TeeTurtle!

I absolutely love TeeTurtle!! The most amazing designs and quality products; creative, funny, adorable, and wonderfully made. I’ve had many orders (for myself and gifts) and every single item has been such a treat and loved by their recipients and myself. Tshirts, pins, socks, plushies- you name it! Shelby and Karalynn with the customer service team are stellar. I had some frustrating hiccups with Christmas gifts I ordered early and size changes and they helped me so much. Generous people, kind, helpful, and quick responses. As a small business myself and nurse, experiences like this with compassion and kindness make me love their company even more. Thank you guys so much!!!!

10 dicembre 2022
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Risposta di TeeTurtle

We're so glad to hear that the team helped elevate your experience! It can be so tricky to shop for our loved ones (especially if they change their sizes on us). Happy gifting!

Valutata 5 stelle su 5

Great designs and quality shirts

Just got my shirts from TeeTurtle and I love them! Easy to navigate site and adorable designs. Type of shirts used were great and the print on them is of a good quality compared to another site I used. Shipping was fast and accurate. Would definitely buy from TT again.

2 dicembre 2022
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Risposta di TeeTurtle

Ecstatic to hear you loved your order! We look forward to creating new designs for you to fall in love with for your next one.

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