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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Had ordered a cute long-sleeved shirt with a bunny print on the front, instead they sent some long-sleeved shirt with a disgusting man's gross teeth and smile plastered to the front. Absolutely unacce... Leggi di più

Valutata 5 stelle su 5

I have been an enthusiastic fan of TeeTurtle T-Shirts for the past 9 years. It is impossible not to fall in love with how comfortable they are while showing the amazing pictures. There is something... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Soooo cute! Been admiring their adorable shirts for ages, but always bit cautious of over seas companies. Well these guys delivered! Bought several gorgeous good quality shirts for the whole family a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I known the company thanks to the board game "Here to Slay". Then I ordered from them 2 iron printed t shirts with their games' characters and they are awesome! High quality cotton, the printed images... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento stampato
  2. Negozio di abbigliamento

Scritti dall'azienda

TeeTurtle's mission is to create products that bring people together, promote self-expression, and foster genuine moments of delight. We began as a t-shirt company in 2012, when our founder, CEO, and head turtle, Ramy Badie, began selling his award-winning designs as adorable, funny, pop culture t-shirts. Today, we also make award-winning games, and are the original creators of the Reversible Octopus Plushie that has gone viral on TikTok!


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

3593 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Teeturtle provided me with the best…Customer Service

Teeturtle provided me with the best customer service that I have had in a very long time. Thank you Shelby for going above and beyond to put right the problem I had encountered with delivery. You get 10 out of 10 from me Teeturtle. Absolutely Fabulous.

22 ottobre 2024
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Risposta di TeeTurtle

It's a joy to hear Shelby was able to provide the turtle-tastic experience we strive for!

Valutata 2 stelle su 5

Starke Qualitätsminderung im Vergleich zu vor ein paar Jahren

Habe mehrmals vor ca. 5 Jahren bestellt und vor kurzem eine neue Bestellung getätigt.

Die Qualität der Shirts ist derzeit einfach nur schlecht und billig. Eines der bestellten Cotton Shirts besteht zu 50% aus Elastan. Alle Shirts sind von so schlechter Qualität, dass sie selbst in doppelter Lage durchsichtig sind und selbst das bestellte Premium Cotton Shirt ist dünn und durchsichtig. Der Aufpreis hierfür ist ungerechtfertigt.
Ich Vergleich zu damals ein drastischer rückschritt.

2 Sterne verleihe ich für die weiterhin schönen Muster.

10 ottobre 2024
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Risposta di TeeTurtle

Hallo! Wir freuen uns über Ihr Feedback dazu. In der Vergangenheit hatten wir nur T-Shirts aus Premium-Baumwolle im Angebot. Daran hat sich nichts geändert und es sollte dieselbe Qualität haben, die Sie gewohnt sind. Wir werden Sie über Trustpilot um einige zusätzliche Informationen bitten, damit wir diese an unser Qualitätskontrollteam weitergeben können!

Um es etwas genauer zu erläutern: Wir haben unser Angebot erweitert und bieten nun zusätzliche Optionen wie unser T-Shirt aus klassischer Baumwolle an. Dabei handelt es sich um eine schwere Baumwollmischung. Sie sind nicht so weich wie unsere Premium-Option, aber sie sind eine großartige Option für alle, die ein dickeres Baumwoll-T-Shirt bevorzugen!

Valutata 1 stelle su 5

Never shipped my order

I ordered 2 tee shirts from their site. Within a few days I got a “shipped” notification, but the package never made it to the delivery service (UPS). Six weeks later, they don’t respond to emails, and I’m going through my bank to report the charges as fraudulent.

2 agosto 2024
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Risposta di TeeTurtle

Hello Leslie! We can see the team responded to your email on September 4th but we didn't hear back from you. We'll have them connect with you again regarding the lost order, we definitely want to make things right!

They are emailing you now. If the response doesn't hit your inbox in an hour, you can try reaching out through Facebook Messenger or Instagram Direct Message. It's possible our messages are getting flagged as spam or junk instead of arriving in your inbox. Connecting through social media should solve that issue!

Valutata 4 stelle su 5

Huge cute selection and amazing support

TeeTurtle has a huge selection of wonderful, witty, colourful, cute/beautiful designs. But the shirt neck on mine went through two washes and is wrinkly and warped. It's very sad to have a shirt whose design I LOVE but which I'm embarrassed to wear because of the neckline. I'd pay more for good quality material.

edit: I was contacted by TeeTurtle support and am now wearing a shirt with a good neckpiece. It seems my earlier shirt was an anomaly. The shirt I received in replacement has no such problems. Thank you TeeTurtle!

12 settembre 2024
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Risposta di TeeTurtle

Hi Sean! That sounds out of the norm for our t-shirts. Could you please reach out to us via email (support@teeturtle.com) with photos so that we can report this to the quality control team?

Alternatively, we'll reach out to you through TrustPilot to grab your order information and contact you about this!

Valutata 4 stelle su 5

Bad start, good ending

Update: Thank you for reaching out. I have had contact with one of their customer service employees and I am beyond surprise with what they are doing for me now. I will try to order again now :)

-------
Apparently after contacting their customer service, the website often makes a mistake in converting your address to their system (even if you enter it correctly). This happened to me too.

The package was therefore sent with an incorrect address (house number was missing). Subsequently, the package did not arrive and it was returned to Teeturtle. Contacted their customer service, they indeed admitted their mistake and said that this often goes wrong in their system. She was going to send a new package. Then another employee of theirs picked up the ticket, did not read the ticket and unthinkingly resent the package, again without a house number (while the address itself was explicitly included in the ticket so that they would not make the same mistake again.

Package did not arrive and was stranded in a DHL warehouse in Germany. They do not send it back to Teeturtle (no idea why not, because they cannot be reached by email or telephone).

I have been trying to contact Teeturtle for 3 months now, they ignore every email I send.

4 settembre 2024
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Risposta di TeeTurtle

Hey there! We can understand how frustrating this has been. It definitely doesn't sound like a usual experience when ordering from us.

We've sent a request through TrustPilot for more information so that we can dive into the specifics and help turn things around.

Valutata 5 stelle su 5

Customer Service Second to NONE

I went to Otakon and discovered this amazing brand. They have such great options for shirts in various sizes and I was so excited to get myself a con shirt, but they were out of my size. I thought all was lost, but decided to contact customer service and see if they would help me find a solution. Not only did I find several other designs on their website that I wanted, but they helped me find a viable solution to getting the con shirt I wanted. I cannot recommend them enough! The shirts are a great price, the designs are awesome, the customer service team is friendly and responsive... Does it get better than this? Thank you so much for everything! I am so appreciative and can't wait to get the rest of my shirts in the order I made.

15 agosto 2024
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Risposta di TeeTurtle

Awww, this made our day! It's so lovely to know our team helped you out. Enjoy your order when it arrives home!

Valutata 5 stelle su 5

I had kick-started command of nature…

I had kick-started command of nature and there was an issue with a few cards missing. Unstable games and tee turtle were amazing in the handling of the issue. If your looking for fun games to play from a good company I highly recommend them.

8 agosto 2024
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Risposta di TeeTurtle

We love creating new worlds to bring exciting adventures to your game nights. Thank you for supporting us so that we can do so!

Valutata 5 stelle su 5

I have been a fan of theirs since 2013

I have been a fan of theirs since 2013. All of their designs are super adorable and ive gotten so many compliments on my shirts. They have always been super nice and helpful when having to deal with the staff for any issues. About 90% of my t-shirts are from here. They are all super comfy. And I try to take care of the design(like any tshirt) to make sure it lasts as long as possible. They do shirts for all occasions(halloween being my fav) and plus have licensed shirts too. And also donate to charities. If I could give them more than 5 stars I would.

8 agosto 2024
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Risposta di TeeTurtle

Awww, Amanda! We appreciate you so much. It's been a pleasure to help stock your wardrobe over the years. <3

Valutata 4 stelle su 5

Great Company

I love this company. I admit, I had dropped off on the shirts but I'm back with a vengeance. Can't wait for my new Halloween shirts to come in. Also, very excited to see they expanded the product you can buy. Can't wait to be able to get long sleeved Christmas designs.

31 luglio 2024
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Risposta di TeeTurtle

Yay!! We are so glad you're excited about the new changes because we are, too. <3

Valutata 5 stelle su 5

Great costumer service

I had some problems with shipping and taxes, due to som missing information in the barcode on the package. It cost me som extra money upon package arrival in my country (in Europe). I wrote to costumer service at TeeTurtle to get a refound of the paid taxes, but instead they refunded the full amount of my additional costs. I am blown away by this level of costumer service, it was so much more that I hoped for. Will definitely buy from them again.

21 luglio 2024
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Risposta di TeeTurtle

We're so glad to hear the team was able to help out! We know how frustrating customs and unexpected import fees can be. Thanks for writing in to share your experience!

Valutata 1 stelle su 5

Missing items and no reply from emails

Paid priority shipping on June 16 2024. Only received 2 of my 9 items. Sent several emails and over 1 month later still no items and no response yet.

16 giugno 2024
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Risposta di TeeTurtle

Hi there! We have requested more information from you through TrustPilot so that we can work together to make things right.

Valutata 1 stelle su 5

I have sent emails regarding my…

I have sent emails regarding my package. I only received half of the items I ordered. Noone responded to me yet after more that a week.

17 giugno 2024
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Risposta di TeeTurtle

Hey Katarzyna! Our team has more emails than usual, so it can take a few days for a response. We are glad to see the team connected with you yesterday, though. We look forward to working together to make things right!

Valutata 4 stelle su 5

Süße Motive und guter Support

Ich habe bereits viele Sachen von Teeturtle und war bisher zufrieden und liebe die süßen Designs, jedoch hat die Qualität ein wenig nachgelassen oder ich hatte einfach Pech mit ein paar Sachen. Zudem habe ich für meine Bestellung 80€ bezahlt wo VAT eingerechnet war (sprich automatisch ein teurerer Preis für alle Artikel) und musste dennoch stolze 28,22€ an Zoll bzw. Einfuhrsteuer + Auslagepauschale bezahlen. Das sollte eigentlich nicht passieren und es handelte sich um einen Fehler. Der Support konnte mir da zum Glück weiterhelfen :)

8 luglio 2024
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Risposta di TeeTurtle

Hallo! Wenn Sie die Mehrwertsteuer über unsere Website bezahlen, sollten keine zusätzlichen Versandkosten anfallen. Es scheint, als ob bei Ihrer Bestellung ein technisches Problem aufgetreten ist. Wir werden Ihnen eine E-Mail mit weiteren Einzelheiten schicken, damit wir uns das Problem ansehen und beheben können!

Valutata 1 stelle su 5

Inaccurate shipping report led to overcharged duties for this Canadian customer 🤬

Purchased shirts that were on sale for 9-12USD each. They were shipped to Canada and I was required to pay GST upon arrival. The shirts were reported for their full price of 24-25USD each, and so I was required to pay GST on the full price of each shirt as opposed to the accurate total I paid. Since TeeTurtle doesn’t receive any of the money I was taxed, they basically just made be pay twice the tax on items they inaccurately described in the shipping details. This was my second order, but it will also be my last.

3 luglio 2024
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Risposta di TeeTurtle

Hello Andrew, We definitely understand how frustrating unexpected fees can be. Our team has emailed you to learn more about the situation and price discrepancies, so keep an eye out for that message. We look forward to hearing back so that we can work together to turn things around!

Valutata 5 stelle su 5

Above and beyond

TeeTurtle did some amazing customer service today. They did 60% off everything the day after my last order (2 unicorn shirts, naturally) and when I mentioned it they refunded me the difference. I’m flabbergasted.
I’m a big fan of their shirts, they wear well but are light enough that I don’t swelter in humid climates.

18 giugno 2024
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Risposta di TeeTurtle

We're so happy you have some great new t-shirts to add to your collection! Thanks for writing in. <3

Valutata 5 stelle su 5

Cute and Nerdy Stuff

TeeTrutle provides cute and nerdy stuff like T-Shirts, Plushies and Stickers.
I bought some funny T-Shirts and I love them. The quality seems good and they are comfortable. One of my Shirts arrived later because it got stuck in customs, I thought it got lost and contacted their support team. They were super friendly and helpful. I already put in my next order :)

11 giugno 2024
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Risposta di TeeTurtle

We love to hear happy support stories! Our customer experience turtles work hard to make things right, even in the trickiest scenarios like customs delays. Thank you so much for the kind words; we appreciate you!

Valutata 1 stelle su 5

If I could give it ZERO

If I could give it ZERO, I would!

I ordered from this site on the 19th of May. I sent numerous e-mails because my items still hadn't shipped within the next two weeks. Finally on June 4th I was responded to. They refunded me shipping and provided me a tracking number. The tracking number links to DHL that says my package still hasn't even been picked up for shipping. I've since asked for a full refund (two days ago now) and have received no response. BUYER BEWARE!

10 giugno 2024
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Risposta di TeeTurtle

Hey there! We are so sorry for the less-than-stellar experience. We dug into this and are glad to see that you were fully refunded for the order, though we know that doesn't make up for the delays. Our team has hit some hiccups in light of major upgrades to our website and equipment, but we are working hard to catch up! The good news is that these delays are temporary, and once the dust has settled, we don't have plans to rush into large upgrades again for a while. If there's anything further our team can do to help turn the experience around for you, please reply back to your original email thread so that we can help.

Valutata 5 stelle su 5

Ordered t shirts and paid for expedited…

Ordered and it took longer than expected. Items received and it was exactly as advertised.

14 maggio 2024
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Risposta di TeeTurtle

Hey there! Although we're glad everything is in good shape, this definitely doesn't sound typical for our expedited shipping options. We've requested more information through Trustpilot so that we can review your order information and help make things right. Hope to hear from you soon!

Valutata 5 stelle su 5

Customer service was so kind about MY mistake

I managed to input a shipping address I haven't had for many years and only noticed the day my order was due to deliver. I reached out to TeeTurtle to ask about my options for recourse - then I realized the shirts I ordered were final sale. I fessed up to customer service and thanked them, but I'm a reasonable person and didn't expect a refund for shirts that were final sale. I've worked in retail and I own a business. AND the address was my mistake anyway. So I placed a new order with the right address and loved the shirts I received. The original package finally made its way back to their warehouse and they asked if I was sure about not wanting the refund. I said no thanks. And then they emailed me a gift card for their shop for the amount I paid. So unnecessary, but kind and very exciting. I'll definitely use the gift card. And I'll buy again with my own money. I can't promise you'd have the same outcome, but the whole point is to be kind to CS. You never know what they might be able to do for you.

12 maggio 2024
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Risposta di TeeTurtle

We are super happy to hear the team was able to take great care of you! Mix-ups happen; we get it. ♥

Valutata 5 stelle su 5

Amazing First Impressions

I've always enjoyed the designs of TeeTurtle and had finally worked up to making a purchase for myself. The shirts are generously true to size and very comfortable. The graphics look amazing on both shirts and stickers. Stickers are a very high quality.
Unfortunately, one of my shirts did end up arriving damaged, but that allowed me to experience their stellar customer service. I quickly sent them an email and within 24 hours they made an order to send me a replacement.
I look confidently forward to enjoying future products.

24 gennaio 2024
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Risposta di TeeTurtle

Yay!! We are so stoked to hear you love the products and that our team was able to turn things around with the damaged item. Thank you for sharing your experience; we are happy to have you as a part of our turtle community. <3

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