TecTake Ltd Recensioni 10.128

TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Often a measure of a good company is what happens when something goes wrong. Parcelforce screwed up a 3 package delivery by only leaving 2 . All sorted swiftly by thr tectake team Product went tog... Leggi di più

Valutata 5 stelle su 5

Absolutely delighted with my massage table! All the extra features are well worth the extra. Comfy, practical and exactly what I was hoping for! I purchased; Massage Table 3-Zone Bed with Alu... Leggi di più

Valutata 1 stelle su 5

Ordered garden set via THE RANGE not suitable as too low seating. Agreed £5 returns fee Then...........? Nothing! 9 emails to the range useless chat bot and 10 working days....not the 72 hours promise... Leggi di più

Valutata 5 stelle su 5

I absolutely love this beauty couch! My clients keep saying how comfortable and spacious it is—it’s made such a difference. Delivery was quick and on time. I even emailed to check on it, and it h... Leggi di più

Dettagli dell'azienda

  1. Negozio di generi vari
  2. Negozio di mobili per camere da letto
  3. Negozio di articoli per il campeggio
  4. Negozio di arredamento da giardino
  5. Negozio
  6. Negozio di articoli in vimini

Scritti dall'azienda

Practical household utilities, decorative touches for the home, necessities for your baby, useful kitchen gadgets: find all this and more in the tectake range. Get it all in one place - from car maintenance to camping equipment to furniture, garden essentials, barbecue kits and pet supplies, you’ll find everything you could ever need to make your work easier and your everyday life better. No more spending hours on different websites.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

10.128 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Great exerience

My order was delivered on time and the bar stools are lovely - very comfortable, sturdy, easy to put together and great value too.

27 novembre 2025
Valutata 1 stelle su 5

Late delivery

Late delivery! And wasnt expecting to have to build the stools!! False advertising!!

29 dicembre 2025
Logo di TecTake Ltd

Risposta di TecTake Ltd

Hi Tony, I'm sorry for the delay to your order, I can assure you it was not intentional. I've sent you an email now and I'm sure we can find a resolution.

Valutata 5 stelle su 5

Snelle levering & Goed Kwaliteit

Snelle levering.

Ik was sceptisch aan het begin, maar ik dacht ik waag het en koop iets.

Nadat ik de purchase had gedaan, werd ik op de hoogte gehouden van de levering.

Ze waren beschikbaar, bereikbaar en klantvriendelijk.

17 dicembre 2025
Non scritta su invito
Valutata 3 stelle su 5

The product is good quality but it took…

The product is good quality but it took 2/3 weeks to arrive

25 dicembre 2025
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Risposta di TecTake Ltd

Hi Hannah you ordered this on Christmas day. Neither the 25th or 26th are working days so the goods weren't shipped until the 29th. They were delivered on the 8th January which is a total of 6 working days- which we acknowledge is over the eta of 3 to 5 working days.

Apologies for the inconvenience.

Valutata 1 stelle su 5

I ordered a product you didn't inform…

I ordered a product you didn't inform me that the stock was low, you received my money then a few days later my money was refunded , without an apology or explanation, now I can't get that product at all

15 novembre 2025
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Risposta di TecTake Ltd

Hi Allison, I'm really sorry about the issues with this order. Unfortunately when we went to ship the goods the last item did not pass inspection and we were forced to cancel the order.

You should have automatically received an email explaining this and we apologise if that did not reach you.

Valutata 1 stelle su 5

DAMAGED ITEM AND BAD/NO SUPPORT

DAMAGED ITEM AND BAD/NO SUPPORT. I bought a ladder set, which was delivered with a big hole in the box and damage to the product. I sent photos and was initially offered a partial refund but then they just stopped responding to my emails. Not only have a paid good money for a faulty product but they've wasted my time taking photos and sending emails, only to be ignored. Shockingly bad.

Update: the reply below states that I have not read my emails. I have responded to the emails they sent me offering a partial refund or replacement parts several times and they have ignored them. Placing the blame back on me in the response shows a lack of integrity!

7 novembre 2025
Non scritta su invito
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Risposta di TecTake Ltd

Hi Chris,
We are very sorry that your ladder set arrived damaged and that our support team's response was unsatisfactory. We appreciate you bringing this to our attention. We'll investigate what happened to prevent similar issues in the future.
Looking at your case, I can see we reached out to you and offered to send either a replacement part or a partial refund. Reading your review, it is clear that these e-mails have not been received.
The resolution options are still available to you of course, so if you could please just get back to us by phone or e-mail with your preferred resolution we will be able to action accordingly.
Thank you and apologies again for the situation.

Valutata 1 stelle su 5

Very disappointing plus non-existent customer service

On receipt of the product it was not what I expected (rather than vinyl infinity screen, it was simply - very creased - soft fabric). I reviewed the return page on TecTake's website but it was unclear on some aspects of the return so I contacted them to arrange my return. I have not heard from them (this was easily 2 months ago) and still have a product I have no use of, and a significant chunk of cash out of my account. Very disappointing

Re: your reply: that's the address I've been sending to without response. I forwarded the message yesterday and again today. How else can I contact you if my messages aren't reaching you? Domain I'm sending from is the4elementscompany dot com.

8 ottobre 2025
Non scritta su invito
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Risposta di TecTake Ltd

Hi Tigger, I'm really sorry but we don't see to have received any messages from you - are you able to contact us at mail@tectake.co.uk we will be happy to help you out!

Edit: I've seen that you provided your phone number - I will give you a call later today.

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