Camera fine. Bracket useless. Fitted directly onto recumbent disability trike. After a dozen journeys the camera flew off never to be seen again.
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Scopri cosa dicono le persone
Early days with the HC-1 but a huge improvement in functionality and ease of use compared to GoPro. Simple to connect with phone Wi-Fi and the remote phone app function especially appreciated when rid... Leggi di più
Fast delivery which is always nice. I had no problem setting it up for motorcycle helmet use, and it's nice to get washers and bolts to replace the thumbscrews to make it less bulky. Use of the app wa... Leggi di più
Broke my techalogic holder but manager to buy a new one. Royal mail let themselves down by not doing next day delivery. Got the part and could not work out how to put it together but a quick email... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We are Techalogic. We’re focused on bringing safety-related technology and innovations to the UK. Meaning “Logical Tech”, Our philosophy is to create tech products that just make sense.
Informazioni di contatto
Holme Road Offices, Holme Road , PE7 3NA, Yaxley, Regno Unito
- 03302233108
- info@techalogic.co.uk
- techalogic.co.uk
4,3
Eccellente
561 recensioni
Nessuna traccia di inviti alla recensione precedenti
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
The camera footage is excellent
The camera footage is excellent. The only let down is the bike attachments. My old light used velcro to secure to the seat post. This allows quick removal to different bikes. I have 4! They need a better system for people with several bikes.
27 giugno 2024
Risposta di Techalogic
Hi Stephen,
Thank you for your feedback! We're glad to hear that the camera footage is excellent. We appreciate your suggestion regarding the bike attachments and understand the need for a more versatile system, especially for those with multiple bikes. We’ll take your input into consideration for future improvements. If you have any other comments or need further assistance, please let us know. Thanks- Chelsea
Risposta di Techalogic
Hi Mr Grice,
Thank you for your feedback! We're thrilled to hear you are happy with the product and found our team helpful. If you need any further assistance, please let us know. Thanks- Chelsea
Ordering was easy
Ordering was easy, the product was dispatched very quickly and arrived safely. All good
3 luglio 2024
Risposta di Techalogic
Hi Mickey,
Thank you for your feedback! We're happy to hear that ordering was easy and the product was dispatched quickly and arrived safely. All good indeed! If you need any further assistance, please let us know. Thanks- Chelsea
Spot on.
Website easy to use, found the item I wanted instantly, ordered and delivered in two working days. Faultless service.
28 giugno 2024
Risposta di Techalogic
Hi Jim,
Thank you for your feedback! We're delighted to hear that you found our website easy to use and that you located the item you wanted instantly. It's great to know your order was delivered within two working days. We appreciate your kind words about our faultless service. If you need any further assistance, please let us know. Thanks- Chelsea
Poor web experience and some things not clear.
Website difficult to use and has a login section but no link to create an account and pages kept jumping around when viewing certain pages very irritating and very vague in some things like saying GoPro style but not saying if they are compatible or not just same style.
24 giugno 2024
Risposta di Techalogic
Hi Richard,
Thank you for your feedback. We’re sorry to hear about the issues you experienced with our website. We’re currently working on improvements to make navigation easier and more intuitive. Regarding the product compatibility, we’ll make sure to provide clearer information to avoid any confusion. Your input is valuable, and we appreciate you bringing these matters to our attention. If you have any other concerns or need assistance, please let us know. Thanks- Chelsea
Great communication between us and…
Great communication between us and Techalogic - always there on the end of an email.
21 giugno 2024
Risposta di Techalogic
Hi Wendy,
Thank you for your kind words! We're glad to hear that our communication has met your expectations. We're always here to assist you via email whenever you need. Thanks- Chelsea
Difficult to rig properly
The helmet camera arrives with very little help to assemble and rig it. The mounts, fixings and screws are difficult to work with and lots of time is wasted getting it rigged correctly. The website videos are not good enough.
19 giugno 2024
Risposta di Techalogic
Hi Paul,
Thank you for your feedback. We're sorry to hear about the difficulties you experienced with assembling the helmet camera. Your comments about the mounts, fixings, and instructional videos are invaluable to us, and we will work on improving these areas. In the meantime, if you need further assistance, please contact our customer support team, and we'll be happy to help. Thanks- Chelsea
Good service
3 giugno 2024
Risposta di Techalogic
Hi Andrew,
Thank you for your feedback! We're glad to hear that you received good service. If you need any further assistance, please don't hesitate to reach out.
Thanks- Chelsea
DC-2 Pro camera for motorcycle
I recently purchased the DC-2 Pro.
I fitted it to the right hand side of my motorcycle helmet, as I figured this would create less wind noise than in the top.
It fitted very easily with the curved 3M adhesive mount.
Camera alignment for front and rear camera is superb, and quality and stability of the footage from both cameras is amazing. I’m quite blown away by the quality.
Sound quality is great too.
The 4 hour battery life is great.
I can’t fault this camera and am delighted with my purchase.
I bought a simple bracket online which will allow it to bolt to my paddleboad too, so we’ll see how that goes!
20 giugno 2024
Non scritta su invito
Risposta di Techalogic
Thank you for sharing your positive experience with the DC-2 Pro! We're thrilled to hear that the installation was easy and that you're impressed with the camera's alignment, video quality, and stability. It's great to know that the sound quality and battery life also meet your expectations. We're glad you're delighted with your purchase and excited to hear how it works on your paddleboard!
Thanks- Chelsea
Lovely customer care
Customer services team represented by David were extremely helpful and timely in helping sort out a problem with my dual camera. Although the camera was out of the warranty period it was replaced. Thank you. Fantastic customer care and highly recommended.
24 maggio 2024
Non scritta su invito
Risposta di Techalogic
Hi Ang,
Thank you for your kind words! We're delighted to hear that David and our customer services team were able to assist you promptly with your dual camera issue. We're glad we could provide a replacement even though it was out of the warranty period. Your recommendation means a lot to us. Fantastic customer care is our priority, and we appreciate your support!
Thanks- Chelsea
Risposta di Techalogic
Hi Mrs Warrington,
Thank you for your feedback! We're glad to hear that ordering was easy and the delivery was quick. We're happy we could help you replace your broken item. Excellent! 😁
Thanks- Chelsea
Amazing Techalogic camera
I purchase a Techalogic camera to capture my motorbikes adventures and wow amazing footage with awesome sound plus great value for money and the team are awesome to help with any questions you have I highly recommend these cameras
21 maggio 2024
Risposta di Techalogic
Hi Barry,
Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying your Techalogic camera and capturing amazing footage of your motorbike adventures. We're glad you found the sound quality and value to be exceptional. Our team is always here to help, and we appreciate your recommendation!
Thanks- Chelsea
Risposta di Techalogic
Hi Rachel,
Thank you for your positive feedback! We're delighted to hear that you received speedy service and found the information easy to find and use. We're also glad to know that you're satisfied with our helmet camera. If you ever need further assistance or have any questions, feel free to reach out. We appreciate your support!
Thanks- Team Techalogic
Risposta di Techalogic
Hi Sue,
Thank you for your wonderful review! We're glad to hear that you found our product simple to set up and easy to install. Ensuring your safety is our priority, and we're delighted to have earned a 5-star rating from you. If you ever have any questions or need assistance, don't hesitate to reach out.
Thanks- Team Techalogic x
Risposta di Techalogic
Hi Mrs Barder,
Thank you for your feedback! We're thrilled to hear that you're enjoying our product and that you find the video and sound quality to be clear. If you have any further comments or need assistance, feel free to reach out. We appreciate your support!
Thanks- Team Techalogic x
Excellent product and customer service
Excellent product and customer service. Would definitely recommend the DC2 Pro. Quality of film is really good. Easy to set up and many places the camera can be worn.
24 aprile 2024
Risposta di Techalogic
Hi Louise,
Thank you for your positive feedback! We're delighted to hear that you're satisfied with the DC2 Pro and that you found both the product and our customer service excellent. It's great to know that you're impressed with the quality of the footage and found the setup process easy. We appreciate your recommendation and are thrilled to have you as a satisfied customer. If you ever need further assistance or have any questions, feel free to reach out. Thanks- Team Techalogic x
Timely delivery and careful packaging.
Timely delivery and careful packaging.
I wish there were a paper userguide rather than having to go online for the whole manual.
It took me ages to figure out how thigns worked and find the video tutorials, some of which seem to skip important steps as though we wll know how everything works already.
The camera is heavier than I thought on my hat and doesn't quite show the horse's ears as I ride despite four rides trying to adjust again and again. I've had a sore neck from the weight to the side too, and my hat tips a bit... Still trying to figure out how to make this comfortable!
I got four rides out of one battery charge, thank goodness because it takes ages to charge fully, I thought something was wrong the first time I charged it.
Easy to transfer the videos to the laptop to edit together.
The app is touch and go for me - you always have to manually ask it to connect to the camera even once it's set up, which I find a bit annoying, but I'm nitpicking.
Overall very good, only wish I'd known the weight factor was actually quite significant when your riding hat is very light, which mine is.
29 aprile 2024
Risposta di Techalogic
Hi Steph,
Thank you for your detailed feedback on your recent purchase. We're glad to hear that the delivery was timely and the packaging was careful. We apologise for any inconvenience caused by the lack of a paper user guide and the challenges you faced in navigating the online manual and video tutorials.
Regarding the weight and fit of the camera on your hat, we understand your concerns and will take them into consideration for future improvements. It's important for us to ensure that our products are comfortable to use for all customers.
We're pleased to hear that you were able to get four rides out of one battery charge and that transferring videos to your laptop for editing was easy.
We'll also take note of your feedback regarding the app connectivity issues and strive to improve the user experience in future updates.
Thank you for sharing your experience with us, and if you have any further questions or concerns, please don't hesitate to reach out.
Thanks- Team Techalogic x
Awful customer service AVOID. Buy Chilli camera
1st camera arrived broken. After many emails we were eventually offered a discount on another camera which we felt we had little choice but to accept. 2nd camera was just 8 months old when the charging port stopped working Techalogic wasn't interested in helping. Now 12 months after purchase it won't charge, won't connect to the laptop to look at or download videos and is basically useless. Techalogic customer service is worse than useless, I'd go so far as to say they are rude and obstructive. They put maximising short term profit over customer care and providing quality products. I have a Chilli camera now, better quality, cheaper, longer lasting battery and better customer service!
1 gennaio 2024
Risposta di Techalogic
Hi Kali,
We're deeply sorry to learn about your disappointing experience with our product and customer service. Your feedback is genuinely appreciated, and we're committed to addressing these issues to improve our services. We understand the frustration caused by receiving a faulty camera and encountering difficulties with the replacement. It's never our intention to inconvenience our customers or provide subpar assistance.
We strive to uphold the highest standards of professionalism and care in our interactions with customers, and we regret if we fell short in this instance.
We're grateful for your feedback regarding the quality, pricing, and customer service of our competitor, Chilli camera. It's vital for us to know how we compare to other products in the market, and we'll use your insights to make necessary improvements.
Once again, we apologise for the inconvenience and disappointment caused. If there's anything we can do to rectify the situation or assist you further, please don't hesitate to reach out. We appreciate your feedback and the opportunity to improve our products and services.
Thanks- Team Techalogic
Some unclear instructions
Some unclear instructions caused complications. Paying extra for next day delivery actually meant 4 or 5 days!!!
19 aprile 2024
Risposta di Techalogic
Hi Gavin,
I'm sorry to hear about the complications you faced due to unclear instructions and the delay in the next day delivery service. We understand how frustrating that must have been. Your feedback is valuable, and we'll make sure to address these issues to improve our service. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to let us know.
Thanks- Team Techalogic x
Risposta di Techalogic
Hi Graham,
Thank you for recognising our efforts! Providing good service and maintaining excellent communication are core values for us. We're thrilled to know that you had a positive experience, and we appreciate your feedback. If you ever need assistance again, don't hesitate to reach out. We're here to help!
Kind regards,
Chelsea
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