Camera fine. Bracket useless. Fitted directly onto recumbent disability trike. After a dozen journeys the camera flew off never to be seen again.
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Early days with the HC-1 but a huge improvement in functionality and ease of use compared to GoPro. Simple to connect with phone Wi-Fi and the remote phone app function especially appreciated when rid... Leggi di più
Fast delivery which is always nice. I had no problem setting it up for motorcycle helmet use, and it's nice to get washers and bolts to replace the thumbscrews to make it less bulky. Use of the app wa... Leggi di più
Broke my techalogic holder but manager to buy a new one. Royal mail let themselves down by not doing next day delivery. Got the part and could not work out how to put it together but a quick email... Leggi di più
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We are Techalogic. We’re focused on bringing safety-related technology and innovations to the UK. Meaning “Logical Tech”, Our philosophy is to create tech products that just make sense.
Informazioni di contatto
Holme Road Offices, Holme Road , PE7 3NA, Yaxley, Regno Unito
- 03302233108
- info@techalogic.co.uk
- techalogic.co.uk
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561 recensioni
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Risposta di Techalogic
Hi Julie,
Thank you for sharing your positive experience with us. If you ever need anything else, feel free to reach out. We're here to help!
Kind regards,
Chelsea
Best camera I have ever purchased
Best camera I have ever purchased, well worth the money. I brought the dc1 pro front and rear lenses. The camera was dispatched very fast, arrived very quickly and packaged extremely well, Its easy to work and the app is easy to work. I recommend this camera to everyone who asks about a camera and will continue to do so, many thanks Raychel
2 aprile 2024
Risposta di Techalogic
Hi Raychel,
Thank you immensely for your glowing review! We're thrilled to hear that the DC-1 front and rear lenses have exceeded your expectations. Our team takes great pride in ensuring fast dispatch, quick delivery, and secure packaging, so it's fantastic to know that you had a positive experience in that regard.
We're delighted that you find the camera easy to use, and we appreciate your compliments on the simplicity of our app. Your recommendation means the world to us, and we're grateful for your support in spreading the word about our product.
If you ever need assistance or have any questions, please feel free to reach out. We're here to help!
Kind regards,
Chelsea
Worth the money. Easy to transfer and edit footage.
Worth the money! I took some time researching what camera would suit me. Good clear picture and sound . Easy to get footage from camera to phone and to edit it. I struggled to get my phone and camera connected originally, but took my son just a couple of minutes, so was my usual lack of technical ability 😂. Easy for me to connect , since original connection. Would recommend to friends and family!
21 marzo 2024
Risposta di Techalogic
Hi Vic,
Thank you so much for taking the time to share your experience! We're thrilled to hear that our camera met your expectations and that you found it worth the investment. It's fantastic to know that you're pleased with the picture and sound quality, as well as the seamless process of transferring footage to your phone for editing.
We understand that technology can sometimes present challenges, but we're glad to hear that connecting your phone to the camera became effortless after the initial setup. Your feedback is valuable to us, and we appreciate your recommendation to friends and family.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Kind regards,
Chelsea
Great experience
Really good customer care when I had a new user question and the product is great too
25 marzo 2024
Risposta di Techalogic
Hi Matt,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our customer care team was able to assist you promptly and effectively with your new user question. Providing exceptional support is always our priority, and it's fantastic to know that we hit the mark with you. We're equally delighted that you're enjoying our product! If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Kind regards,
Chelsea
Prompt delivery. And prompt to reply to any technical queries I had
Prompt delivery and replies to any technical queries I had
19 marzo 2024
Risposta di Techalogic
Hi Marie,
We're delighted to hear that you were pleased with our prompt delivery service and the responsiveness of our team to your technical queries! Ensuring a seamless experience from order placement to technical support is something we strive for, and it's fantastic to know that we met your expectations. Should you have any more questions or need assistance in the future, please feel free to reach out. We're always here to help!
Kind regards,
Chelsea
Had great advice from the company and…
Had great advice from the company and was directed to the right part on their web page fast and efficient delivery very pleased with the service
19 marzo 2024
Risposta di Techalogic
Hi Nicolas,
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our advice helpful and that our team was able to efficiently guide you to the right part on our website. Providing top-notch service and ensuring a smooth shopping experience are our top priorities, so it's wonderful to know that we succeeded in meeting your expectations. We're equally delighted that you were pleased with our fast and efficient delivery service. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help!
Kind regards,
Chelsea
Pro-2
Pro-2 : Easy ordering process, prompt delivery and fairly straightforward setup. The difference in road users when they notice the camera is incredible which makes it well worth the outlay. My granddaughter and I are very happy with the purchase. Highly recommended
18 marzo 2024
Risposta di Techalogic
Hi Lezley,
Thank you for your glowing review! We're thrilled to hear that you found our ordering process easy, and that our prompt delivery and straightforward setup contributed to a seamless experience. It's fantastic to know that you're already noticing a positive difference in road users' behavior with the camera in place—safety is paramount, and we're glad our product is helping enhance it for you. We're equally delighted to hear that both you and your granddaughter are happy with your purchase! Should you need any further assistance or have questions down the road, please don't hesitate to reach out. Your recommendation means the world to us!
Kind regards,
Chelsea
Brilliant camera
This camera is a game changer, highly recommend. Very easy to use and brilliant quality footage.
18 marzo 2024
Risposta di Techalogic
Hi Megan,
We're thrilled to hear that you're finding our camera to be a game changer! Thank you for your recommendation. Ensuring ease of use and delivering high-quality footage are priorities for us, so it's fantastic to know that we hit the mark with you. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our product!
Kind regards,
Chelsea
Quick and easy to order
Quick and easy to order. Fast delivery. I'm not tech minded but found setting up wasn't as bad as I thought it was going to be. Just waiting to get out and about to start using i
18 marzo 2024
Risposta di Techalogic
Hi Mary,
We're delighted to hear that you found our ordering process quick and easy, and that our fast delivery exceeded your expectations! It's fantastic that you were able to navigate the setup process smoothly, even without being tech-minded. We aim to make it as user-friendly as possible. We're excited for you to start using the camera out and about! If you ever need any assistance or have questions once you're up and running, please feel free to reach out. We're here to help ensure you get the most out of your new device!
Kind regards,
Chelsea
Just upgraded from the DS-1 to DS-2
Just upgraded from the DS-1 to DS-2. Better battery life on DS-2 as DS-1 was almost three years old and needed to use power bank most of the time. DS-2 takes longer to charge as bigger battery. Video quality is a bit better depending on what you are using to watch them on. Customer service was really good after contacting them regarding recording/power issues with DS-1.
24 marzo 2024
Non scritta su invito
Risposta di Techalogic
Hi Don,
Thank you for sharing your experience with the upgrade from DC-1 to DC-2! It's great to hear that you're noticing improved battery life with the DC-2, we're glad to hear that you're also seeing an enhancement in video quality, albeit dependent on your viewing device.
We're pleased to know that our customer service team was able to assist you effectively with any recording or power issues you experienced with the DC-1. Providing top-notch support is a priority for us, and we're glad we could address your concerns. If you have any further questions or need assistance with your DC-2 or anything else, please don't hesitate to reach out. We're here to help!
Kind regards,
Chelsea
Best camera
I really love this camera it’s great and the app is simple to use. The fact is has a camera front and back makes it extremely safe I have this on my riding hat. The quality of the video is really amazing.
29 febbraio 2024
Risposta di Techalogic
Hi Amanda,
Thank you for sharing your enthusiasm for the camera! We're thrilled to hear that you love it and find it extremely safe for riding. It's fantastic to know that you find the app easy to use and that you're impressed with the quality of the video. Safety is paramount, and we're glad our camera helps provide peace of mind. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing our camera, and happy riding!
Kind regards,
Chelsea
Quality products - Arrived less than 24 hours from order
Replacement hat strap arrived less than 24 hours from order - my camera is brilliant, I never ride out without it now. It’s really simple to use and the quality of the footage is excellent. I’ve noticed since using it that car drivers behaviour has improved around myself and my horse.
4 marzo 2024
Risposta di Techalogic
Hi Warren,
Thank you for sharing your positive experience with us! We're thrilled to hear that your replacement hat strap arrived quickly and that you're enjoying your camera. It's fantastic to know that it's become an essential part of your riding experience and that you're pleased with the footage quality. Your observation about improved driver behaviour around you and your horse is especially rewarding—it's always great to hear how our products contribute to safety and awareness. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help and appreciate your support!
Kind regards,
Chelsea
Dc1....easy to set up and use
Dc1....easy to set up and use, great camera
Downside need a printer to print manual off....
19 febbraio 2024
Risposta di Techalogic
Hi Sandra,
Thank you for sharing your experience with the DC1 camera! We're delighted to hear that you found it easy to set up and use, and that you're pleased with its performance. We understand your concern about needing a printer to access the manual and will take this feedback into consideration for future improvements. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help ensure you continue enjoying your camera. Thank you for choosing Techalogic.
Kind regards,
Chelsea
Very good but could be great
Been using the camera for a few weeks and am happy as it does what I wanted and expected it to do. In some respects it is better than expected - the image quality is great.
Couple of areas for improvement that in my opinion would take it up a level:
1. have a battery level indicator in the app (the LED is not good/fine enough and a couple of times the camera has not filmed as I didn't recharge overnight and there's been no juice left). Would like battery to last longer too but obvs a compromise with weight and is ok with power bank
2. would like more options on cycle helmet fitting. Don't like using adhesives on a helmet and current standard belt fitting leaves the camera too high and prominent (prat factor high); now have mine pivoted horizontally but then there is no adjustment to vertical plane.
19 febbraio 2024
Risposta di Techalogic
Hi Andy,
Thank you for your detailed feedback, and we're thrilled to hear that you're happy with the camera's performance and image quality. Your suggestions for improvement are valuable to us, and we appreciate you taking the time to share them. We understand the importance of a battery level indicator in the app and will consider implementing this feature for better user experience. Additionally, we'll explore more options for cycle helmet fitting to accommodate different preferences, including those who prefer not to use adhesives. Your input helps us strive for continuous improvement, and we're grateful for your support. If you have any further suggestions or feedback, please feel free to reach out. Thank you for choosing our camera!
Kind regards,
Chelsea
Overall I am happy, but there could be more video tutorials for horse riders please!
Overall I am happy - Good website, easy to order and my camera arrived within a couple of days.
I want to add some feedback though.
I watched all the available videos on how to assemble the headcam for my horse riding helmet, but it wasn't easy! It would be helpful to have a more close up video of how each part fits together.
I also think there needs to be a video on how the camera captures video and how to use the app. I had to find a vlogger video from a motorbike rider to help me understand.
Finally - after charging my camera from the mains, I used it approx one week later and the battery had died! so I was sad to not capture any footage that day. I guess you need to fully charge it within 24 hours of use? but this wasn't made clear.
19 febbraio 2024
Risposta di Techalogic
Hi Kirsty,
Thank you for your feedback, and we're glad to hear that overall you're happy with your purchase and our service. We appreciate your suggestions for improvement and will take them into consideration to enhance the customer experience. We apologise for any difficulty you encountered with assembling the headcam and understanding how to use the camera and app. We'll work on providing more detailed instructional videos and clearer guidance on charging the camera. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help ensure you get the most out of your camera. Thank you for choosing us!
Kind regards,
Chelsea
Camera good
Camera good. Problem at the moment is using the camera with a saddle bag!
23 febbraio 2024
Risposta di Techalogic
Hi Alasdair,
It's great to hear that you're satisfied with the camera! However, it sounds like you're encountering an issue with using it alongside a saddlebag. We understand this could be frustrating. If you could provide more details about the specific problem you're facing, we'd be happy to assist you in finding a solution. Feel free to reach out with any questions or concerns you may have. We're here to help!
Kind regards,
Chelsea
Disappointment money money money…
Like that the instructions are easy to follow. The footage is clear and easily downloads, for a non techy. Annoying bits are. No discount on extention carriage bracket (waited and waited for it launch) despite having shed out on camera. Also now disappointed that a very much needed hard case is being thought about! More money that as a pensioner I don't really have. But need to keep camera safe🙈
27 febbraio 2024
Risposta di Techalogic
Hi Rachel,
Thank you for sharing your feedback with us! We're thrilled to hear that you find the instructions easy to follow and that you're satisfied with the clarity of the footage and the ease of downloading, especially as a non-techy user.
We understand your frustration regarding the lack of a discount on the extension carriage bracket despite waiting for its launch, as well as the consideration of an additional hard case purchase. We do understand it's important to prioritise spending, especially on necessary items like safety equipment for your camera. We appreciate your feedback and will take it into account as we strive to improve our offerings and customer experience.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We're here to help ensure your satisfaction and safety as you use our products.
Kind regards,
Chelsea
First class customer service and a great camera too
I thought there was a problem with my Techalogic DC1 camera which I bought in 2022, so out of warranty. I contacted the company. They were very swift to respond. I sent the camera to them for further testing. (It turns out to be my mistake; there is nothing wrong with it and it is working fine). Techalogic looked at it, tested it, communicated with me and by agreement sent it back. The whole process took less than a week I think. They were incredibly responsive and I cannot praise the customer service highly enough. Very impressed. I should also add that I rely heavily on this excellent camera for riding my horse on the roads. I am sure that it makes a difference to the attitude of car drivers.
22 febbraio 2024
Non scritta su invito
Risposta di Techalogic
Hi Christine,
Thank you for sharing your experience with Techalogic and your DC1 camera! We're delighted to hear that you received such exceptional customer service. It's wonderful to know that they were swift to respond to your inquiry, thoroughly tested the camera, and communicated effectively throughout the process.
It's also great to hear that the camera has been instrumental in ensuring your safety while riding your horse on the roads. Indeed, having a reliable camera can make a significant difference in influencing the behavior of drivers and enhancing overall road safety.
If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help, and we're grateful for your feedback!
Kind regards,
Chelsea
Prompt delivery
Prompt delivery, the carriage bracket looks good have yet to try it out.
29 gennaio 2024
Risposta di Techalogic
Hi Karen,
Thank you for sharing your experience with us! We're glad to hear that your order arrived promptly and that you're satisfied with the appearance of the carriage bracket. We hope it meets your expectations once you've had the chance to try it out. If you have any questions or need assistance with installation or usage, please feel free to reach out. We're here to help!
Kind regards,
Chelsea
Risposta di Techalogic
Hi John,
We appreciate your feedback! Ensuring timely delivery and accurate product descriptions are essential aspects of our commitment to customer satisfaction. We're delighted to hear that you had a positive experience with both the delivery speed and the product itself. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!
Kind regards,
Chelsea
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