The delivery was quick (next day), with a very affordable price. Scheduling and easy and everything was on time. Ordering the service was a bit complicated, I've been using IKEA delivery services bef... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Great job as usual! The workers were right on time and took the time to fully understand the job before starting. They moved quickly but carefully and the amount of time needed to load and unload took... Leggi di più
Well first of all the appliance bought was dropped in my yard which dented the draw of stove which was concealed by the plastic that was on it. Then I asked about why the top of control panel why was... Leggi di più
The delivery service was on time; however, some pieces were missing. I think before the delivery team leaves, they should double-check to make sure all pieces are included and accounted for. The in... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Dolly was created to re-imagine the big and bulky moving and delivery experience by putting the customer in control. We optimize for convenience and safety at an affordable price.With nationwide operations in 45 cities, and millions of moves and of deliveries completed, we are the leading on-demand delivery service trusted by retailers like Best Buy, Williams-Sonoma, The Container Store, Crate & Barrel, and Extra Space Storage. In 2024, Dolly joined the Taskrabbit family, fueled by our joint passion for creating helpful, easy-to-use services that bring customers back time and time again. Founded in 2008, Taskrabbit is a digital platform that connects people seeking help with household tasks—such as furniture assembly, TV mounting, help moving, and home improvements—to skilled, reliable Taskers in their communities. Together, Dolly and Taskrabbit aim to transform the moving and delivery experience for customers.
Informazioni di contatto
901 Fifth Avenue Suite 600, 98104, Seattle, Stati Uniti
- support@dolly.com
- taskrabbit.com/delivery
4,0
Molto buono
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
My couch was broken after it's arrived
17 maggio 2026
Risposta di Dolly
We deeply apologize that you encountered damages during your recent move. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit delivery-help.taskrabbit.com/ at your earliest convenience. Thank you!
No contact or customer service and I…
No contact or customer service and I scheduled with no reply
16 maggio 2026
Risposta di Dolly
We deeply apologize for this poor experience. Please know that we have dedicated Support working around the clock to help the community, so if you'd like to give us another chance, visit delivery-help.taskrabbit.com/ at your earliest convenience.
The movers did an amazing job
The movers did an amazing job. The administrative side of my experience was less good. The temporary hold disappeared a day before my move which freaked me out but I was assured my move would still go as planned, which it did. I then didn't get charged for several days after my move which made me anxious again. I was finally charged but it's showing up weird on my bank's side. Some unnecessary anxiety and calls to customer service but the move itself went super smooth and my movers were great. Customer service was also nice just wish I didn't have to call them twice for a simple booking.
16 maggio 2026
My Dolly delivery duo was fantastic
My Dolly delivery duo was fantastic! Delivery of my items were a breeze, and so seamless. Thank you Roshanna!
16 maggio 2026
Got the job done
Liked that they brought all the items and ultimately got it set up. People were kind. EASY to get the Certificate of Insurance we needed. Took the packaging away.
Struggled with them being late, one person putting things together slowly, and the other waiting. Nearly did not open two of the three packages, and almost forgot to 'finish' the bed with the cover that goes over the base.
16 maggio 2026
You guys pick and choose depending on…
You guys pick and choose depending on inside or outside you play games that’s why one star not good
16 maggio 2026
Risposta di Dolly
We deeply apologize that you encountered a poor experience. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit delivery-help.taskrabbit.com at your earliest convenience. Thank you!
There was a breakdown in communication…
There was a breakdown in communication vocation between Dolly & the movers. I ended up being charged an additional $395 to the original quote. I had no option but to agree to this scenario.
15 maggio 2026
Risposta di Dolly
Hi William,
Thanks for reaching out! It sounds like you're looking for Taskrabbit Delivery (formerly Dolly).
To get this sorted out for you, please head over to their dedicated support page at https://www.taskrabbit.com/delivery/support and that team will be able to assist you further!"
We appreciate you taking the time to email with your feedback about Taskrabbit delivery.
Your thoughts are extremely valuable to us as we continue to develop and improve our product. I'll be sure to pass on your feedback to my Product Team to understand and potentially action your request.
Thanks again for reaching out, and have a great day!
Great Service
The gentleman that helped me move was incredible. He was on time, extremely efficient, professional, and courteous. He did a wonderful job moving my belongings into a storage unit and made the entire experience pleasant and seamless.
15 maggio 2026
They came early and were very…
They came early and were very professional. Made the process smooth and pleasant.
15 maggio 2026
Really easy to sign up and get a time…
Really easy to sign up and get a time set. The movers were easy to coordinate with. It went very smoothly. Got plenty of confirmations and alerts.
15 maggio 2026
Good price and process went well!
14 maggio 2026
Simple and easy home delivery
Simple and easy. Purchased an IKEA “as is” table and Dolly delivered it promptly to my house.
15 maggio 2026
Fantastic!
14 maggio 2026
The process was easy to set up
The process was easy to set up. The delivery arrived within the pre-set window. The driver was friendly and courteous. I would use the service again if needed.
14 maggio 2026
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