Absolutely love my Muse lamps! They are beautifully made and look fantastic. One of my original lamps was faulty, but this was replaced without any fuss. I was so pleased with them that I went on to... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Tala is exceptional; it has beautiful products and amazing customer service. Eugene is a credit to the team with outstanding knowledge, patience and was super helpful answering all my questions, r... Leggi di più
Firstly the product: Bought 3x Core Recessed Spotlights + GU10 2200k Beautiful minimalist fixture and these bulbs are producing the best light of any we’ve ever bought. We have recommended... Leggi di più
I contacted them because my package arrived in regular shipment though I paid for express shipping. Their AI assistance was not able to help much but their team responded within 24 hours and provided... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Informazioni di contatto
25b Vyner Street, E2 9DG, London, Regno Unito
- 020 3026 3246
- customerservice@tala.co.uk
- tala.co.uk
3,8
Molto buono
1K recensioni
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Le persone hanno visualizzato anche
Really quick and easy
Really quick and easy. We bought a replacement light bulb as the first was starting fade a little after 5 years!
26 settembre 2023
Risposta di Tala
Hello Mary,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Sommer
Tala Customer Support
Would Purchase Again
Happy enough with the delivery speed etc but the light itself is overpriced and not good enough quality for this money, this is the second bulb to have gone and the lights are not very old. The replacement bulbs are £78 each which is almost 50% of the total cost of the light, do not purchase the Tala Kilter light!
29 settembre 2023
Risposta di Tala
Hello Simon,
Thank you for your honest review. Apologies that your experience was not up to our usual standard, we would love the opportunity to remedy the issue for you.
We have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Emma
Tala Customer Support
Great products with the environment in mind
Like the classic, timeless design. Item looks well made, sturdy- appreciate the fact it can be repaired. So far it works great but still too early to rate the product- hope it lasts. Great service from Tala- no issues with the delivery. It arrived well packaged.
23 settembre 2023
Risposta di Tala
Hello Ian,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Amie
Tala Customer Support
Good product
Good product, responsive customer service (when I eventually found a number) and delivery when expected. Would shop again.
16 settembre 2023
Risposta di Tala
Hello KayCee,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Highly recommend
Highly recommend. Great service . Delivered really fast & well packaged. The light is amazing! It makes a nice change to receive a product of such quality these days. This is really made to last . I am delighted with it & enjoy looking at it on or off 😊⭐️⭐️⭐️⭐️⭐️
18 agosto 2023
Risposta di Tala
Hello Tina,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Risposta di Tala
Hello Julie,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Jasmin
Tala Customer Support
Beautiful lamps
Beautiful lamps, I initially purchased the muse and loved the glow from the bulb so much I went back and purchased the Alumina. Just about to buy another bulb as they really do provided the most beautiful dimmable light. Expensive, yes but honestly worth it.
1 giugno 2023
Non scritta su invito
Risposta di Tala
Hello Kate,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Jasmin
Tala Customer Support
Oblo Tala bulbs
I’ve bought many Tala bulbs, because of the pleasant design and soft glow.
But, one of my Oblo bulbs got stuck in my light fixture, and the brass screw bit separated from the glass, rendering it useless. Tala refused to negotiate a return or replacement, despite the bulb clearly being faulty.
I’m very surprised at how rigid they are, because it was out of warranty and bought from a 3rd party.
I bought a new bulb, and the design has changed, so now it doesn’t sit flush in my light fixture. Very frustrating.
Again, Tala refused to negotiate a return or replacement, and both old (2019/2020 apparently) and new bulbs are featured on the website.
Very annoying and misleading.
They’re meant to last for over 10 years at 8 hours per day, but the returns policy is 2 years.
13 settembre 2023
Non scritta su invito
Risposta di Tala
Hello Gavin,
Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us. We pride ourselves on quality service and excellent products, so we are disappointed to have fallen short on this occasion. We will be reaching out shortly via email,
Kind regards,
Emma
Tala Customer Support
Portable lamp
Love love love this lamp, efficient, practical and stylish.
Rarely does a product exceed my expectations, thank you.
30 agosto 2023
Risposta di Tala
Hello Vicki,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Faulty lamps
Ordered a Muse lamp came faulty - ordered another Muse lamp and that was faulty too . Not TALA’s normal standard at all . But so much back and forth which all takes up so much time . Issue still not sorted.
30 agosto 2023
Great products
1 settembre 2023
Great design and well made.
28 agosto 2023
Risposta di Tala
Hello David,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Risposta di Tala
Hello Susan,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
A great first buy!
Fast delivery and beautiful, high quality lampshades…I would happily use Tala again!
27 agosto 2023
Risposta di Tala
Hello Emily,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Tala Customer Support
Risposta di Tala
Hello Linda,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
Made a decision after 12months of…
Made a decision after 12months of indecision.
Not disappointed. Love it.
Great quality. Smooth control. Great for mood lighting and I love the fact you can take it everywhere.
I should have bought the bundle 😂.
21 agosto 2023
Risposta di Tala
Hello,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Jasmin
Tala Customer Support
Excellent service from start to finish
Excellent service from start to finish, a well made product. I would definitely recommend to my friends
24 agosto 2023
Risposta di Tala
Hello Trevor,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Jasmin
Tala Customer Support
Removed one star because the packaging…
Removed one star because the packaging was loose inside and the glass broken. But i had a response to my email with in 24 hours and new glass within 48.
The lamp is a good quality product as long as you are careful in how tightly you screw in the bulb.
Overall an expensive product but looks it.
24 agosto 2023
Risposta di Tala
Hello Orvis,
Thank you for leaving us a review. We are so pleased to hear that you are enjoying your Tala light and that we solved your issue to a satisfactory level. Hope you have a great day!
Kind regards,
Amie
Tala Customer Support
Love your designs and the care taken to…
Love your designs and the care taken to pack for delivery .
Also very prompt delivery once ordered.
Only issue I have that we would like products made in EU or UK and not in China.
23 agosto 2023
Risposta di Tala
Hello Mrs Alpana,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. We will also take your feedback on,
Enjoy your Tala lights!
Kind regards,
Tala Customer Support
Quality product at a very good price in…
Quality product at a very good price in sale. Fast delivery and item well packaged to prevent damage.
21 agosto 2023
Risposta di Tala
Hello Gary,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
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