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Valutata 5 stelle su 5

Had a great experience with Synergy EV today. It started with a text from Chris the engineer saying he would arrive at 9:00am to fit my new Ohme e-Pod charger. He arrived more or less on... Leggi di più

Valutata 5 stelle su 5

Excellent service! Arrived on time and completed the work quickly and neatly, and gave a full overview of work done. Chris also explained how the charger worked and went through the app settings w... Leggi di più

Valutata 5 stelle su 5

Kept well informed about appointment. Chris was spot on time, did a neat clean job with minimum of disruption to power. Very helpful getting everything set up.

Dettagli dell'azienda

  1. Servizio di installazione elettrica
  2. Elettricista

Scritti dall'azienda

Synergy EV are a family run electric car charger installation company based in the south east serving all of Kent, Surrey and London.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

229 recensioni

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5,0

Tutte le recensioni

(229)

64 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

1st Class from start to finish

From the initial enquiry to the finished installation Synergy have been absolutely brilliant. Any questions I had prior, during and after were all answered immediately. My particular job was not a straightforward install due to the location of the meters etc but was no problem for the Engineer.
I would highly recommend SynergyEV for your EV needs.

11 novembre 2024
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Dear Peter, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

Cannot Recommend Enough!

My Dad has just made the change to an EV, and Synergy EV where charged with the installation of his home charge point.
From begining to end and the whole process was seemless and very professional by the team at Synergy EV.
Danny the Instalation Engineer was very friendly, knowledgable and took the time to fully explain and walk my Dad through every step of charging his new car. Their workmanship was exceptional clean and tidy with minimal fuss.
Highly recommend Luke, Danny and Synergy EV as a whole.

7 novembre 2024
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Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

Great company

What a great company!! After my EV charger developed a fault 18 months after installation, and the charger company asking me to take it apart and send them photos (which I am by no means trained to do), I called Synergy EV who did the installation and Luke completely took over the problem. They contacted the other company directly and arranged for them to send the replacement parts to me and then sent another knowledgeable, diligent member of the team to carry out the works in the same week. Great customer service and couldn’t recommend them enough

18 ottobre 2024
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Hi Lee, Thanks for your kind words. We are always here for after support & are just happy we got the issues resolved for you. 👍

Valutata 5 stelle su 5

Truly outstanding customer service

Truly outstanding customer service. I'm writing this almost a year after our charger was installed. A minor fault developed over the summer. I dropped Luke and his team an email to describe what was happening - within about an hour, Luke called me to say what he thought was wrong; within a day someone had come to fix it. They are professional, honest and friendly.

27 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Very friendly and helpful business

Very friendly and helpful business
Great communication and Charlie and Steve were helpful, friendly and cheerful
Would definitely recommend

1 agosto 2024
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Dear Joanne, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

Steven and Charlie were brilliant

Steven and Charlie were brilliant, thank you!

23 luglio 2024
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Good Afternoon, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

5 stars is not enough!

Bought an EV on Friday and contacted Synergy EV on Monday enquiring about a home charger.

Spoke with Luke (Company Director) who came across as genuine and passionate about his work and his company. Feeling completely assured of his integrity I asked how soon they could fit a home charger and he offered Friday. I advised that I was going away for a long weekend and therefore it would have to be a later date.
Luke then offered Wednesday afternoon, which was great.

On the Wednesday, Luke telephoned to advise that his engineer was held up in North London and would be late (I am in mid-Kent). In the meantime, another engineer would come and start the job in readiness for his arrival.

Shortly after the first engineer arrived, the original engineer turned up along with another one, and all three of them got to work as a team like a ‘well oiled machine’.

All three were, extremely friendly, knowledgeable and happy to answer any questions (even daft ones) and my partner and I really enjoyed their company.

When the job was done, the relevant apps needed setting up which they took their time to assist us with and only left when they were sure we were happy.

From the telephone call to start the process, to the finished result everything was impressively efficient and completed with enthusiasm and professionalism.

Customer service at its best, nobody could have done it better.

Thank you Luke and the engineers Luke, Lukas and Charlie, they all deserve a £10 bonus each for such a good job.

17 luglio 2024
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Dear Stephen, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

Fantastic work

Synergy EV completed fantastic install for us, within a grade II* listed building. The cable run was long, both internally through walls etc and externally through the grounds. The quote was quick and accurate, the whole project from start to finish including the installation went very smoothly. Very impressed with the work and would highly recommend them.

8 giugno 2024
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Risposta di Synergy EV

Dear James, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

Thank you Andy and Jake for your…

Thank you Andy and Jake for your outstanding professionalism. You made our life easier to fast charge our car. You didn’t give up until was fixed. I definitely recommend you to anyone who switch to EV world.

14 maggio 2024
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Risposta di Synergy EV

Dear Sanaa, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

Ben and Ben arrived on time and began…

Ben and Ben arrived on time and began the install right away. They were both efficient and very tidy during the installation. Once completed they ran though the App and explained the finer points of the charger. Very impressed by the service provided and would thoroughly recommend them.

12 aprile 2024
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Dear David, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

Jake and Andy were the guys who came to…

Jake and Andy were the guys who came to install the Electric Box. They were very friendly, professional, quick and did the job very clean and excellent. I would recommend these two guys to anyone who wants to install the electrical box.

8 aprile 2024
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Risposta di Synergy EV

Dear Jean, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

So helpful and professional

Had charger fitted yesterday by Ben with help from Jo , it turned out to be fairly difficult to fit as being a Victorian house with main power unit under stairs, they had to go under floor boards and out through wall , a very neat job of laying cable outside , left the area all very tidy , very helpful ,very professional ,
had some quires the next day regarding using the charger, to which they where very helpful , it was the weekend and their day off , always great to know the phone will be answered ,
Would most definitely recommend this company Julia

6 aprile 2024
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Risposta di Synergy EV

Good Afternoon, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

Excellent service

The team installed a Ohme EV charger me. They kept me informed prior to installation and whilst there was some issues with dates due to sickness, they worked a late shift to ensure the unit was installed as per the initial agreed date - much appreciated.
The work was tidy and they were in no rush to leave until I was happy with the installed product - great job.

12 marzo 2024
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Risposta di Synergy EV

Dear Mrs Cowland, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

Fantastic Install Experience

From the initial call to the installation itself, the process was simple, polite, efficient, puntial and all those good things!

Went for an Ohme Pro and couldnt be happier. Both Ben and Jake were fantastic guys, really polite and chirpy. Install was as clean as it comes and actually nicer to look at that I imagined. After completion, Jake took the time to help setup the Ohme App.

7 marzo 2024
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Risposta di Synergy EV

Dear Imran, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

Jo arrived on time in filthy weather…

Jo arrived on time in filthy weather and fitted my EV charge point outside. He worked hard and made no complaints about getting soaked.
Great service

1 marzo 2024
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Risposta di Synergy EV

Good Afternoon, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

Excellent experience using Synergy

Excellent experience ordering our EV charger from Synergy EV. The order process was very straightforward and Richard helped with questions and design. The installation was done by Joe and Craig who were excellent from start to finish. The work is a very high standard.

1 febbraio 2024
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Risposta di Synergy EV

Dear Paul, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

From first call to end of install…

From first call to end of install everything went smoothly.
Call handlers were excellent and the fitting team were great. Explained everything in detail and help me with the set up of the App.
Really brilliant experience, something other companies could learn from. Well done Synergy EV

1 febbraio 2024
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Risposta di Synergy EV

Dear Janes, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 4 stelle su 5

Good service

Good service, friendly staff, quality job.
Thank you

22 gennaio 2024
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Risposta di Synergy EV

Dear Gholam, Thank you so much for your review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

Great install

The engineers turned up and were absolutely fantastic, polite, tidy, and courteous
The install was not the easiest but nothing was too much trouble for them
Cant speak highly enough of them, good value for a good job

22 gennaio 2024
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Risposta di Synergy EV

Dear Andrew, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

Valutata 5 stelle su 5

These guys were excellent from start to…

These guys were excellent from start to finish. Extremely professional. Richard was excellent in advising me on what EV charger to have & Joe the engineer was friendly clean, tidy & on time. Very efficient. Would throughly recommend these in any future work. Thanks guys.

23 gennaio 2024
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Risposta di Synergy EV

Dear Grahame, Thank you so much for your amazing review, we are very happy that you had a great experience!! This has also been passed on to our team Thank you, Synergy EV!

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