Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Had two issues with battery for EB5 Pro Plus folding bike. Orignally sent battery back to Swagtron - battery returned worked for a bit then stopped holding a charge again. Was told battery couldn't b... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Process was simple and easy to purchase. Just a bit annoyed spending another 300 on the same hoverboard I purchased last year. The older one worked fine for a few weeks after I first purchased it, up... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great product scooter, swag 8. This is second purchase for my 13 year old daughter after purchased last year for my 9 year old son. Reasonable price and great customer service last year after I asked... Leggi di più

Valutata 1 stelle su 5

The scooter I bought stopped working within 6 months after minimal use. I’ve emailed customer service multiple times with no response. Their website chat won’t even load. I’m guessing they’re offloadi... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di scooter
  2. Negozio di accessori per auto

Informazioni fornite da varie fonti esterne

Everything we do at Swagtron is about micro-mobility. We’re innovators and market leaders as the #1 brand of electric rideables. From Hoverboards to e-bikes, electric skateboards, e-scooters and more we’re committed to every customer being 100% satisfied.


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

2185 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Poor Quality and Customer Service

I ordered 4 hoverboards and 2 of them (50 percent) were dead on arrival. I wanted to have them repaired because they were the last gift to my children from their now deceased grandmother, however, they would not offer to repair them. Instead they will refund the purchase price, while I still have to pay to ship them back. Very unscrupulous and heartless company, with no respect for their consumers.

30 dicembre 2023
Non scritta su invito
Valutata 2 stelle su 5

Buy the warranty - the products DO break

The website is very clunky, not enough detail on the product description.

Beware - I have bought these products before and if you don't purchase the warranty, you will have a problem. They all break and the company nor Amazon stand behind the 90 day window. Basically, they don't think their products should last more than 90 days. I bought the one year additional warranty this time. Eye roll.

1 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

AWFUL Customer Service

I ordered a brand-new bike for a Christmas gift the EB6 bike. I received the bike on 12/4/23. On 12/10/23 I opened the box to assemble the bike and charge it to be ready for Christmas. Upon opening the bike there were NO pedals, NO charger and no instructions. I called into to speak with customer service to explain the new bike was missing the pedals, charger and instructions. The customer service representative was VERY rude, he said he would ship the pedals and charger and I asked if this happens often, to which he told me I've had the bike for a WEEK and how do they know I didn't get the pedals and charger, I told him he needed to work on his customer service skills and then he HUNG UP on me. This is a Christmas GIFT, what if I would have not opened this until 12/25/23, would they not have sent me the missing parts? I have not received the missing items yet. AWFUL customer service experience with Swagtron. Very disappointing. I hope to receive the missing items and never have to call back again.

11 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Love Swagtron Brand Great Website

I fell in love with the swagtron products and also how user friendly their website is to use. This is my second purchase from this website, very satisfied from start to finish. Highly recomend the eb7 and eb5 pro.

9 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Website was easy to navigate

Website was easy to navigate. The product I wanted was available and decently priced. Also I was glad to be able use my AMAZON account for payment. Hoping that the item is as good as stated in the description so I can come back and give a great review for the actual product!

8 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

T580 Twist Hoverboard Purchase2023

The information that I sought for this product was listed in it's description and I didn't have to hunt for what I wanted to know. The price is reasonable and I'm hoping that my grandson will be pleased with this hoverboard.

23 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Good experience

Convenient checkout using Amazon Pay. Swagtron recognized out of state customers and taxing guidelines.

30 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Can't wait

Easy to navigate website, detailed, good prices, can't wait to get our hoverboard!

29 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Swagtron T380 Is Extremely Poor Quality

I purchased this Swagtron T380 in late Nov 2019 for my granddaughters Christmas present. She is 10 years old and I thought it would be a nice present. She started riding it on Christmas day. At the end of March 2020, the hoverboard would not turn on or take a charge. The hoverboard had absolutely no visible damage but just would not turn on or charge. She rode the hoverboard approximately 20 times over the 3 month period for about 20 hours total. I contacted Swagtron in early April 2020 and received Return Authorization RA165926 on 15 April 2020. I tried to purchase the return shipping label from Swagtron because it was much cheaper, only $20.00, but their web site would not let me complete the transaction. I had to pay return packaging and shipping $87.65 and sent it back to Swagtron on 17 Apr 2020. Swagtron received the hoverboard on 22 April 2020. I received an email response from Swagtron on 23 Apr that they did receive the Hoverboard and would respond back in 5-20 business days. I received a response back from Swagtron on 8 May 2020 that the vast majority of the repairs were not covered under warranty and would cost $162.00. Return shipping would be an additional $20.00. They provided a generic laundry list of parts required (Aluminum Frame Kit, replacement shell kit, misc item cover, mainboard). None of the items were covered by the warranty except the mainboard which I suspect was the only problem. So I can pay an additional $182.00 on top of the $87.65 that I already spent for return shipping, for a $220.00 hoverboard that my granddaughter got to use for approximately 20 hours. Not sure how many fools out there would go for that. Absolutely DO NOT purchase a Swagtron product if you want reliability and reasonable customer service. Now I am researching Hoverboards again to get her a replacement. Yes I did research this product before purchasing and it had very good reviews. I suspect these companies are dummying up reviews to fool us all. Well I will give it my best shot again. Thanks for reading my review and take care…

28 novembre 2023
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più