It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Leggi di più
L'azienda ha risposto
I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Leggi di più
L'azienda ha risposto
Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.
Informazioni di contatto
Stati Uniti
- supportwave.com
4,6
Eccellente
205 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Reliable turned up on time and sorted…
Reliable turned up on time and sorted the issues with my sons computer with no problems
Would recommend
13 aprile 2022
Risposta di Supportwave
Hi Kate, brilliant! We are delighted we were able to assist you. We are here whenever you need help with your tech. Keep well, Caitlin.
Aaron gave me excellent service and…
Aaron gave me excellent service and resolved my challenges very well indeed.
13 aprile 2022
Non scritta su invito
Risposta di Supportwave
Hi Rodney, thanks for your positive feedback. We will be sure to let Aaron know that he did a great job. Have a lovely long weekend. Caitlin
Absolutely excellent service
13 aprile 2022
Risposta di Supportwave
Hi Gemma, thank you so much for taking the time to leave a review. We appreciate it! Keep well, Caitlin
Kyle is prompt
Kyle is prompt, attentive, efficient and courteous. He sorted out (what is for me) a complex series of mailbox issues.
He is most patient in dealing with a non-IT person`s questions.
Would I recommend him?
Yes of course. A very professional and nice chap.
9 aprile 2022
Risposta di Supportwave
Hi there, thank you so much for your feedback. We will be sure to let Kyle know that he did a great job. We are here for you whenever you need help with your tech! Warm regards, Caitlin
Very efficient and thorough
Very efficient and thorough, agent wanted to double check everything before leaving the call
5 aprile 2022
Risposta di Supportwave
Hey Tim! Thanks so much for your feedback. We are so glad we were able to assist you. We are here whenever you need help with your tech. Keep well, Caitlin
Great experience
The service offered by this company is superb. The technician was knowledgeable, helpful and hard working. It was an all-round excellent experience.
21 marzo 2022
Risposta di Supportwave
Hey Martin! Thanks so much for your support and feedback. We are here for you whenever you need help with your tech. Keep well, Caitlin
Risposta di Supportwave
Hey Sam! We are so glad we were able to assist you. We are here whenever you need us. Keep well, Caitlin
Brilliant service.
15 marzo 2022
Risposta di Supportwave
Thank you so much for your review! We appreciate it. All the best, Caitlin
I had a calendar sharing & syncing…
I had a calendar sharing & syncing problem that should have been simple to solve but turned out to be rather complicated. Volkan was endlessly patient with my frustration & carefully worked through potential solutions until one worked. Many thanks.
9 marzo 2022
Risposta di Supportwave
Hey Sue, we are delighted Volkan was able to resolve your syncing problem, sometimes these issues can be so frustrating! We are here for you whenever you need help with your tech. Keep well, Caitlin
Risposta di Supportwave
Hey Brian, thank you so much for taking the time to review. We will be sure to let Adam know he did a great job! Keep well, Caitlin
Tech support revolutionised
First of its kind, a groundbreaking new ecosystem being developed in the world of tech support fit for purpose in 2022 and beyond. A very interesting range of customers and an extremely supportive team at hand. Can take as little or as many jobs as you like.
1 marzo 2022
Non scritta su invito
Risposta di Supportwave
Hi Waiz! Thank you for your positive feedback. Excellent Technicians like you make our job easier! Keep up the good work. All the best, Caitlin.
Friendly and helpful advice 👌
Within a few minutes of signing up I was talking to a member of the nerdapp team who really was very helpful and knowledgeable. Great service. Thanks 👍
28 febbraio 2022
Risposta di Supportwave
Hi Sandra, thank you so much for your feedback. We really appreciate it! We pride ourselves on our fast and efficient support. We are here whenever you need us. Caitlin
Professional came to my home right…
Professional came to my home right away. He was lightning fast at finding my issue! He was well prepared, courteous, and clean. I'll definitely recommend this company and this professional.
22 febbraio 2022
Risposta di Supportwave
Hey Jason! Thanks so much for your positive review. We appreciate it. Keep well, Caitlin
Very quick
Very quick, professional and easy to use. Problem was solved within a morning. Friendly technician and easy to book through the website. Will recommend this service going forward.
21 febbraio 2022
Risposta di Supportwave
Hey Alex, thanks so much for your feedback! We are delighted a technician was able to resolve your problem. We are here whenever you need help with your tech. Keep well, Caitlin
Adam B
Adam B. Did a Fantastic Job! I appreciate him for the work he did to get
my computer fully functional again during a high pressure job that's due tomorrow morning. I am very grateful for his diligent performance!
20 febbraio 2022
Risposta di Supportwave
Hi Keith, we are delighted Adam was able to get your computer up and running, we know how stressful these situations can be! Keep well,Caitlin
First time using this app
First time using this app, works great! Totaly makes sense to do it like this too. Love it!
19 febbraio 2022
Risposta di Supportwave
Hey Paul! Thank you for your review. We are here whenever you need help with your tech. Keep well, Caitlin
Risposta di Supportwave
Hi Simon, thank you for your feedback. We are here whenever you need us! Warm regards, Caitlin
Risposta di Supportwave
Hey Hilary, thanks so much for taking the time to leave a review. We appreciate it. Keep well, Caitlin
I had a fantastic service
I had a fantastic service. The tech support was amazing. Andrew, who was the IT support was professional, prompt, competent and polite. He sorted out what appeared to be a major issue in minutes. I would strongly recommend him. The nerdapp is a fantastic website and the response was prompt, efficient and professional. Thank you for such as fantastic service.
15 febbraio 2022
Risposta di Supportwave
Hi Natalie, we are thrilled that Andrew was able to assist with your job. We are here in future whenever you need help with you tech. Keep well, Caitlin
NerdApp = the BEST platform to provide IT support globally
NerdApp has allowed me to continue supporting clients remotely and in person. It's intuitive and efficient in terms of communication with the client and working with NerdApp support as well. Support, might I add, is VERY responsive and are always looking to help. This is critical as it allows me to focus more on assisting client's with their IT needs. If you're looking to work with a new IT support platform and a fresh perspective on delivering said support, NerdApp is for you. A+++
15 febbraio 2022
Non scritta su invito
Risposta di Supportwave
Hey Reginald, we are so glad to be seeing more reviews from Nerds. Your feedback and experience is top priority. Happy troubleshooting!
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