Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di riparazione computer

Scritti dall'azienda

Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

205 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fast Aid

I called for help and within an hour your engineer was with me. It took all day long to get my computer back to work and re-apply my files. Bitwas was more than helpful and I am delighted with the speed of your service. Thank you.

14 luglio 2022
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Risposta di Supportwave

Thanks so much for the great review Donald! We always appreciate good feedback and thanks for using NerdApp!

Valutata 5 stelle su 5

Easy to use

Easy to use, quick service, completed the job

9 luglio 2022
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Risposta di Supportwave

Hi Rory, thanks for your feedback. We appreciate it! Keep well, Caitlin

Valutata 5 stelle su 5

Brilliant service and very…

Brilliant service and very knowledgeable 'nerd Gethyn, who sorted the issue I was having on my laptop and phone completely. Will use again without hesitation.

24 giugno 2022
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Risposta di Supportwave

Hi Serena, thank you for taking the time to leave us a review. We will be sure to let Gethyn know he did an incredible job. Keep well,Caitlin

Valutata 5 stelle su 5

Great experience!

Daniel B. was amazing! He solved my issue in 5 minutes when both Apple and Verizon had no solution. Will use this service again!

18 giugno 2022
Non scritta su invito
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Risposta di Supportwave

Hi Stephanie, thank you so much for your feedback. We appreciate it and are here for you whenever you need us! Keep well, Caitlin

Valutata 5 stelle su 5

As easy as breathing

Lifesaver! Can't describe how amazing this all was, would highly recommend and won't ever bother IT troubleshooting myself I'll just go straight to NerdApp!

16 giugno 2022
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Risposta di Supportwave

Hi Christina, thank you so much for your great review. We are here for you whenever you need us! Keep well, Caitlin

Valutata 5 stelle su 5

Volkan

Punctual, well explained (in order I could continue to do the process) complete and friendly. Everything one would hope for.

14 giugno 2022
Non scritta su invito
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Risposta di Supportwave

Hi Stephen, thank you for taking the time to leave a review! We will be sure to let Volkan know he did a great job. We are here for you whenever you need help with your tech. Keep well,Caitlin

Valutata 5 stelle su 5

Excellent

My issue was sorted

11 giugno 2022
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Risposta di Supportwave

Hi Allen! Thanks for taking the time to leave a review. We appreciate it :)

Valutata 5 stelle su 5

Great

Great service

10 giugno 2022
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Risposta di Supportwave

Thanks Stephen! We are here whenever you need us. Keep well, Caitlin

Valutata 5 stelle su 5

Whoever set this up

Whoever set this up, did an amazing job.
I'm super impressed with the service.
My laptop was fixed at a very affordable price compared to the quotes I got elsewhere and it was super quick too.
Alex was very helpful.
Would highly recommended this company

7 giugno 2022
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Risposta di Supportwave

Hey Tammy! Thank you so much for your lovely review. It definitely put a smile on our faces. We are here for you whenever you need help with your tech. Keep well, Caitlin

Valutata 5 stelle su 5

The Tech did a great job

The Tech did a great job fixing a problem with Adobe.

16 maggio 2022
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Risposta di Supportwave

Hi Robert, thanks so much for taking the time to review. We appreciate it. Keep well, Caitlin

Valutata 5 stelle su 5

Excellent service from Alex

Excellent service from Alex, he was knowledgeable, helpful and punctual.

10 maggio 2022
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Risposta di Supportwave

Hey Emma, thank you so much for taking the time to leave a review. We are here whenever you need us. Keep well, Caitlin

Valutata 1 stelle su 5

Poor work, help if adviser new what they were doing

Contacted NERDApp this afternoon for online support to remove my email account from my laptop, he then offered to clear everything of my laptop and just leave Microsoft on it, he tried to do it but when walked away to do something and came back he was looking at other stuff and advised it had stopped.
Then advised he had not done this before so just asked him to stop at that stage.

6 maggio 2022
Non scritta su invito
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Risposta di Supportwave

Hi Teresa, Apologies for this experience. This should never happen. We have contacted the Nerd for an update and we will be in contact shortly with options. In the meantime I will get a pro nerd to help. Please keep a lookout for a notification in the next few minutes.

Valutata 5 stelle su 5

Excellent service

Excellent service. Ebenever was first class. I would certainly use the service again.

5 maggio 2022
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Risposta di Supportwave

Hi Mr Wells, thank you so much for your feedback! We really appreciate you taking the time. We are here for you whenever you need help with your tech .Keep well,Caitlin

Valutata 5 stelle su 5

Excellent work

Excellent work. They work with proper computer engineers not NVQ trained technicians that called themselves engineers. Very pleased with the quality of work. Will definitely use again.

30 aprile 2022
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Risposta di Supportwave

Hi there, thank you so much for your feedback! We appreciate it. Keep well, Caitlin

Valutata 5 stelle su 5

Yesterday my life changed for the better ..

Yesterday, 27th April, 2022 I made contact with nerdapp.com as I needed some real help from a Nerd who understands Apple imac. Some important software which I had loaded had refused to open, it was beyond me and friends who tried to assist. I knew that I needed "Remote Support" from a competent Techy. Not knowing anything about this "Outfit" I was very reluctant to give all my card details, but was desperate and hopeful that I could trust these guys to be honest and be able to solve my problem.
After a brief contact with a guy who could not offer "Remote Support" with the clock ticking I was transferred to Volkan Sakar who assured me that my 'Charge' would not start until he took control. He was professional and patient and such a nice pleasant guy who is EXCELLENT at what he does - WOW - A FIVE STAR EXPERIENCE - My thanks and gratitude go out to VOLKAN whom I would whole heartedly recommend to anyone requiring tech support. The Job cost me £36 and it was worth every penny!

28 aprile 2022
Non scritta su invito
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Risposta di Supportwave

Hi Geoff, wow thank you for such a brilliant review. You have definitely put a smile on our faces! We will be sure to let Volkan know that he did an excellent job. We are here for you whenever you need help with your tech. If you haven't already, don't forget to favorite Volkan so that you can rebook him should you need assistance. Keep well, Caitlin

Valutata 3 stelle su 5

My interaction was pleasant enough

My interaction was pleasant enough, but the problem was ultimately not resolved. It seemed to be okay, but returned shortly after the call was ended. Didn't feel like paying more money to return to someone who didn't really seem to be familiar with the issue.

26 aprile 2022
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Risposta di Supportwave

Hi Andy, thank you for your review and I'm sad to hear your experience wasn't excellent. I will ask one of the team to contact you and see if we can get to the bottom if it and get everything resolved asap! Thanks again

Valutata 5 stelle su 5

Excellent service

Excellent service. Immediate response and a great tech came out the same day..

25 aprile 2022
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Risposta di Supportwave

Hi Clive, thanks for taking the time to leave us a review! We are delighted we were able to assist. Have a great day, Caitlin

Valutata 5 stelle su 5

Problem not resolved but the guy tried…

Problem not resolved but the guy tried everything and was good at his job. He genuinely exhausted every option for an hour and a half. Although it is hard to part with £72 when problem couldn't be solved

18 aprile 2022
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Risposta di Supportwave

Hi Emma, thanks for your feedback. Sorry to hear that your issue did not get resolved, sometimes these types of situations are out of our hands. A member of our team will be in touch with you shortly! Have a lovely day, Caitlin

Come funziona Trustpilot

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