Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

It's great to be able to find a tech person when you need them. Supportwave makes that really easy. It's almost astonishing to watch their timer suggest someone will respond in 60 seconds - and it... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent! Easy and simple. 5 minutes after landing on the site I was speaking with a knowledgeable helpful IT expert. It was quite a technical issue. Previously we've used freelancer sites for IT job... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I felt safe using their tools to share my passwords and screen. My support person worked very quickly and found a solution much faster than I thought was possible. NerdApp is a great service and I hig... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Got my laptop Lockscreen problem taken care of. Happy that my tech was able to talk me through getting screen unlocked after I forgot my password. Bonus was after we did a factory reset, my original d... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di riparazione computer

Scritti dall'azienda

Supportwave connects businesses to verified IT Support specialists for remote and on-site IT requirements. Get connected to over 3,000 skills instantly or chat to our technical team about permanent resources to augment into your workforce.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

205 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Back in business

Response was quick and tech was knowledgeable. He got me back to a good result, though computer seems to have lost some data which couldn't be recovered.

1 gennaio 2023
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Risposta di Supportwave

Thanks for the positive review Harold! Wishing you a great 2023!!

Valutata 5 stelle su 5

Outstanding service from start to find…

Outstanding service from start to find sh. The charge was inexpensive for the service rendered. Will definitely be my go to for computer issues

19 dicembre 2022
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Risposta di Supportwave

Thank you so much for the lovely review Nora. We will let our Nerd know that you had a good experience and we are here for you anytime!

Valutata 5 stelle su 5

Andrew really cared and went the extra…

Andrew really cared and went the extra mile even for a relatively simple task. He did the research prior to the appointment and it was resolved understandably and efficiently.

24 dicembre 2022
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Risposta di Supportwave

Thanks so much for the great review David! I will pass the kind works onto Andrew and I hope you have a great week ahead!

Valutata 5 stelle su 5

Mensah was very patient and…

Mensah was very patient and knowledgable about fixing computers.

12 dicembre 2022
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Risposta di Supportwave

Hi David, thank you for taking the time to leave a review. We appreciate it! Keep well, Caitlin

Valutata 5 stelle su 5

A great service

A great service - quick, helpful and to the point. Fixed my issue within 5 minuets. Will certainly use again.

10 dicembre 2022
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Risposta di Supportwave

Hi Rhys, thank you so much for taking the time to leave a review. We appreciate it and are here whenever you need us!

Valutata 5 stelle su 5

Very helpful

Menshi was very helpful. She walked me through my issue, and provided me with a work around to buy me time until I can upgrade my equipment.

I will use Nerd App again!

5 dicembre 2022
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Risposta di Supportwave

Hi Ryan, thank you so much for taking the time to leave a review. We appreciate your feedback and we will be sure to let Mensah know she did an excellent job! Have a great day, Caitlin

Valutata 5 stelle su 5

Very intuitive - very comprehensive

Very intuitive. Worked out my computer issues fast and resolved.

5 dicembre 2022
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Risposta di Supportwave

Hey Gerard, we are thrilled we were able to assist you. We are here for you whenever tech issues may arise in the future. Have a great day, Caitlin

Valutata 5 stelle su 5

A Saviour from fraudsters App.

I never knew about this App until I search on Google. About 10 years ago, my daughter disposed a laptop without wiping and she suffered a great deal of loss financially. I decided that I would learn from this. I have been trying to wipe the data for about a week. NerdApp made it a simple task. I will highly recommend this App to others.

27 novembre 2022
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Risposta di Supportwave

Hi Anne, thank you so much for taking the time to leave a review. We are so glad a Nerd Managed to help you. We are here whenever you need us. Keep well, Caitlin

Valutata 5 stelle su 5

Planned problem solving

So grateful for your scheduled on-site help - glad that someone was able to commit to a date and time to sort my problem.

24 novembre 2022
Non scritta su invito
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Risposta di Supportwave

Hi Dani, great to hear your issue got resolved, We are here whenever you need us! Have a lovely day, Caitlin.

Valutata 5 stelle su 5

The Technician great easy to understand…

The Technician great easy to understand a positive attitude and very smart This was 2 nd time I used him and he solved my problems both Times. I am a busy Physician and he was just what the Doctor ordered He is an asset to your company

18 novembre 2022
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Risposta di Supportwave

Hi Steven, thank you so much for taking the time to leave a review! We are always here to keep you up and running anytime you need us. Have a great weekend, Caitlin.

Valutata 5 stelle su 5

Complete Service

I was directed to someone who specializes in the area I need and I am able to work with them exclusively so that I am not explaining myself unnecessarily each time I need to use the service. As someone who is starting a new business, its affordability cannot be beat!

23 novembre 2022
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Risposta di Supportwave

Hi Alexis, thank you so much for taking the time to leave a review. We are thrilled you had a great experience. Congrats on your new business and we are here for you with your IT needs as you grow 🚀 Keep well, Caitlin

Valutata 5 stelle su 5

Does what it says on the tin

Does what it says on the tin, and fast!

21 novembre 2022
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Risposta di Supportwave

Hey Simon! Thanks so much for leaving a review. We are here for you whenever you need help with your tech, keep well. Caitlin

Valutata 5 stelle su 5

Mensah understood the problem and was…

Mensah understood the problem and was very very helpful - issue with reboot

19 novembre 2022
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Risposta di Supportwave

Hi Jonathan, thank you for taking the time to leave a review. We will be sure to Mensah know he did an excellent job. Have a great day, Caitlin

Valutata 5 stelle su 5

IT Support for all

Easy straight forward IT support. Great services and results.

16 novembre 2022
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Risposta di Supportwave

Hey Neil, thank you so much for leaving a review! We appreciate it. Have a great day, Caitlin

Valutata 5 stelle su 5

Easy to use and quick response

My nerd app was easy to use and incredibly fast!

10 novembre 2022
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Risposta di Supportwave

Hi Chrissy, thank you for leaving a review! We pride ourselves on our instant support. We are here whenever you need us. Keep well, Caitlin

Valutata 5 stelle su 5

Nerdapp rules

Nerdapp rules - great service at great prices, prompt and convenient!

9 novembre 2022
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Risposta di Supportwave

Hey Doug, thanks so much for taking the time to leave a review! We appreciate it. Have a great day Caitlin

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

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La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

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